Senior Field Application Specialist

Who we are…

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery.

Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029.

The role...

The Senior Field Application Specialist – Cell Therapy & Regulatory Markets serves as a strategic scientific partner to leaders in the cell therapy, biopharmaceutical, and regulated research sectors (including CMOs and CDMOs). This is a high-impact, consultative role designed to empower customers as they navigate the critical transition from discovery to clinical manufacturing. 

Leveraging deep expertise in CAR-T workflows and GMP/GxP requirements, the Sr. FAS provides the technical bridge between high-performance CST products and the rigorous demands of a regulated environment. You will act as a trusted advisor on assay validation, quality standards, and regulatory documentation, ensuring our customers achieve successful implementation in both research and clinical manufacturing. Beyond technical support, you will be a key driver of commercial success, partnering with sales teams to identify high-value opportunities, influence product strategy, and exceed regional budgetary goals.

You'll have the opportunity to...

Regulatory & Technical Consultative Support Strategic Liaison:

• Serve as the primary scientific and technical authority for customers across the region, specifically those operating in CAR-T, cell therapy development, and GMP/GxP environments
• Compliance Expert: Act as the Subject Matter Expert (SME) for customers in regulated spaces; advise on CST product selection meeting GMP, ISO 13485, and quality standards, including assay validation, comparability studies, and documentation
• End-to-End Workflow Support: Provide expert pre- and post-sales technical guidance across the entire continuum—from discovery and translational research to clinical manufacturing and Quality Control (QC)
• Regulatory Inquiry Management: Resolve complex customer inquiries regarding traceability, reproducibility, lot-to-lot consistency, and change control protocols
• Risk Mitigation: Support technology transfer teams and clinical development groups to ensure seamless integration of CST reagents into validated workflows

Commercial Strategy & Market Growth Business Partnership:

• Partner with the regional commercial team to identify and qualify high-value opportunities within the Cell and Gene Therapy (CGT) sector
• Value Proposition: Deliver high-impact technical presentations and "sales launch packages" that address the specific pain points of researchers in regulatory markets
• Revenue Accountability: Drive successful product adoption across the region to meet or exceed territory budgetary goals and revenue forecasts. KOL & Network Building: Cultivate a high-level
• KOL network across the region identify and facilitate joint collaborations between key customers and CST R&D
• Market Intelligence: Represent CST at premier scientific conferences and industry meetings (Immuno-oncology, Biomanufacturing) to maintain a pulse on regulatory shifts and competitor landscapes

Internal Leadership & Global Collaboration Product Strategy Influence:

• Collaborate with Global Marketing, Product Management, and R&D to align customer needs with CST’s product roadmap, influencing the development of next-generation reagents for the clinical market
• Regional Mentorship: Foster a collaborative regional FAS culture; act as a technical escalation point and provide "people cover"/mentorship for the broader FAS team as needed
• Training & Enablement: Work with the Global Product Trainer to design and deliver specialized workshops for sales representatives and distribution partners
• Early Access Program (EAP): Lead the technical execution of Early Access Programs in the region, bridging the gap between R&D and field-testing

Who you are and what you bring to the team...

• PhD or Master's in Cell Biology, Immunology, or equivalent
• 8+ years of experience working directly in or supporting GMP/GxP environments within the biopharmaceutical industry
• Hands-on experience in GMP/ GxP environments, including assay development, validation, or manufacturing support
• Deep technical knowledge of CAR-T cell manufacturing processes
• Strong understanding of regulatory expectations in clinical development
• Proven ability to communicate complex scientific concepts to diverse audiences, including scientists, QA/QC, and regulatory stakeholders
• Experience in an international business environment
• Ability to work in a fast-paced environment, manage deliverables and deadlines simultaneously
• Excellent communication, presentation and organizational skills
• Ability to adapt scientific communication in the field based on customer needs
• Excellent knowledge of English both in word and writing
• Travel frequently in the field to customers (>60%)

Ideally, you have...

• Prior sales experience and commercial mindset with demonstrated business acumen
• Experience with confocal and fluorescent microscopy
• Experience analyzing and responding to regional sales and revenue trends
• Ability to proactively manage multiple priorities and deadlines across time zones

Physical Conditions/Physical Requirements...

• Work environment is typically quiet for independent desk work and virtual meetings
• The ability to perform repetitive motions with the wrists, hands, and fingers
• The ability to extend hands and arms in any direction to access materials, equipment, or a keyboard.
• The ability to sit for long periods of time (often more than 70% of the workday).
• Ability to view and read information from a computer monitor, reports, and documents.
• Physically able to safely lift and carry 25 pounds to move, install, unpack PC equipment, office supplies, etc. as required
• Willingness to travel domestically and internationally for meetings, client visits, and company training (approx. 20–30%).

This position has a starting base salary range of $160,000 - $200,000 per year, which the company, in good faith, reasonably expects to pay for this role at the time of posting. Actual compensation within this range will be determined based on factors including, but not limited to, relevant skills, qualifications, experience, and internal equity.

What we offer...

At Cell Signaling Technology (CST), we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity, and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that the  development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs.

Benefits

• Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
• Vision Insurance
• Life Insurance, Short and Long Term Disability
• Flexible Spending accounts
• 401(k) Plan with 6% match
• Tuition Reimbursement
• Generous PTO package
• Parental Leave
• Pet Insurance
• Employee Assistance Program
• Onsite Subsidized Cafeteria
• Free Parking

Cell Signaling Technology (CST) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AGENCIES

All resumes submitted by search firms/employment agencies to any employee at Cell Signaling Technology (CST) via email, the Internet, or in any form and/or method will be deemed the sole property of CST unless CST engaged such search firms/employment agencies for this position and a valid agreement with CST is in place. In the event a candidate who was submitted outside of the CST agency engagement process is hired, no fee or payment of any kind will be paid.

If you are a California resident, more details on how we process your personal information can be found here.