Position Description
We are currently seeking a Senior Program Manager for the design, procurement, installation, integration, and sustainment of systems for the Department of Defense (DoD) to join our team. The candidate will be responsible for managing and supervising programs related to physical security and emergency management within the DoD, with annual revenue totals typically ranging from $15-$35M. This role will also involve financial responsibilities related to program budgets and cost management.
This position will require you to report on-site 2x per week in San Diego, CA.
Key Responsibilities:
- Experience contributing to or supporting programs that encountered delivery, performance, or compliance challenges—and the ability to articulate key takeaways and adjustments made.
- Develop and direct programs in relation to cost, schedule, and performance criteria
- Responsible for all program-level strategic planning for Contracts in the areas of physical security and emergency management
- Design and proactively monitor progress of programs
- Resolve issues and initiate appropriate corrective actions
- Ensure effective quality assurance and overall integrity of programs
- Manage program budgets and financial aspects of program management
Meet your Recruiter:
Qualifications
To be successful in this role, you will have:
- U.S. Citizenship
- The ability to obtain a secret security clearance.
- 10 years of Program or Project Management experience
- A Bachelors degree may be substituted for 2 additional years of experience.
- Minimum of 2 years in a supervisory role with financial responsibilities to include:
- Assigning work to subordinates based on employee’s capabilities, priorities, and difficulty.
- Developing performance standards and evaluates employee performance.
- Providing technical and administrative oversight, advice, and instruction.
- Interviewing candidates and recommending hiring, promotions, etc.
- Hearing and resolving employee complaints, referring serious complaints lacking resolution to higher level supervision.
- Implementing disciplinary measures such as warnings and reprimands and recommending more serious disciplinary measure to higher supervision.
- Identifying and arranging for employee developmental and training requirements.
- Advanced knowledge and understanding of work programs and functions
- Proven leadership skills in directing management programs
- Ability to focus on long-term strategies and initiatives that support a positive outcome
- Ability to manage activities of first-level managers and/or supervisors
- 10 years in leading and managing teams to include organizing, guiding, and leading multidisciplinary teams through the initiation, completion, coordination, and presentation of complex projects.
- Demonstrated resilience and stress management
- Complex problem-solving skills
- Strong interpersonal skills
- Demonstrated Critical and analytical thinking
- The ability to travel up to 25% of the time.
- An active passport.
Additional desired experience and skills:
- PMP Certification (Project Management Professional) in good standing.
- Solid understanding of DoD structures, acquisition processes
- An active Secret clearance
This position reports to a Program Director and offers a competitive salary and benefits package. If you are a strategic thinker with strong leadership skills in directing physical security and emergency management programs within the DoD, we encourage you to apply for this exciting opportunity.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan that includes counseling conditions
- Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].
Business & Strategy (1)