Full-Time
Posted on 5/16/2026
Community-based health system operating 13 hospitals
$22.64 - $34.46/hr
Tacoma, WA, USA
In Person
MultiCare Health System runs a network of more than 300 primary, urgent, pediatric and specialty care sites and 13 hospitals across Washington, Idaho and Oregon, serving the Pacific Northwest with over 20,000 team members. It connects clinics and hospitals in one integrated system so patients can access care and have their records shared across locations for coordinated treatment. It stands out as the largest community-based, locally governed health system in Washington with a long history dating back to 1882, emphasizing local control and service to the region. Its goal is to provide accessible health and wellness services to people in the Pacific Northwest now and in the future, guided by its mission, vision and values.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Tacoma, Washington
Founded
1882
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MultiCare Health System wins 2026 CSO Award for 'From Department of No to Culture of Yes' microsegmentation initiative. Recognized for an identity-based microsegmentation project across 13 hospitals, 350+ urgent care and outpatient clinics, with 99% device discovery in minutes and zero downtime to patient care. Third Elisity customer to win a CSO Award since 2023. SAN JOSE, Calif., May 11, 2026 /PRNewswire/ - Elisity, the identity-based microsegmentation company, today announced that customer MultiCare Health System has been named a 2026 CSO Award winner by Foundry's CSO. Jason Elrod, MultiCare's Chief Information Security Officer, accepted the award for 'From 'Department of No' to 'Culture of Yes': Enabling Modern Healthcare Through Identity-Based Microsegmentation' - a 2025-2026 initiative that secured more than 40,000 connected devices across 13 hospitals and 350+ urgent care and outpatient clinics without disrupting clinical operations. MultiCare joins 64 other organizations recognized this year and will be honored at the CSO Cybersecurity Awards & Conference, May 11-13, 2026, in Nashville, Tennessee. MultiCare is the largest not-for-profit, locally owned health system in Washington State, protecting 13 hospitals, 350+ urgent care and outpatient clinics, more than 28,000 employees, and several million patients across a heterogeneous Cisco, Juniper, and Aruba network inherited through mergers and acquisitions. Traditional VLAN, NAC, and firewall-based segmentation would require network re-architecture, 6 to 14 additional FTEs, and roughly 300 hours per site, an operationally and financially untenable path for a system serving millions of patients. Identity-based microsegmentation took a different route: existing switches became enforcement points, eliminating new hardware, agents on FDA-regulated medical devices, and network redesign. MultiCare's team discovered and classified 99% of devices within minutes during the initial proof of value, without a single disruption to clinical operations. Production deployment began March 2025 and reached 80% of supported sites by year-end, run by 2 FTEs against an industry benchmark of up to 14. Integration with Claroty, CrowdStrike, Microsoft Defender, and ServiceNow extended identity context across the security stack. "Elisity works, does what it says it can do," said Jason Elrod, Chief Information Security Officer at MultiCare Health System. "Elisity gives us the ability to microsegment in a way that's operationally sustainable and doesn't add a ton of overhead - and in healthcare, where you simply can't afford downtime, that's critical. I think what Elisity really does is help us build that bridge from where we have been to where we need to go." The CSO Awards recognize organizations for security projects and initiatives that deliver outstanding business value and thought leadership. MultiCare's win continues an Elisity customer streak of three consecutive years of CSO recognition, following GSK's 2023 CSO50 Award for cybersecurity innovation and Main Line Health's 2024 CSO Award for cybersecurity excellence. "This year's award winners show how security teams have repositioned themselves as strategic business enablers," said Beth Kormanik, Content Director of the CSO Cybersecurity Awards & Conference. "They tackle business challenges by leveraging new technology and ideas and delivering detailed planning and strong execution. Their organizations are stronger for these efforts that protect revenue continuity, improve resilience, and strengthen compliance." An Elisity-commissioned Omdia survey of 352 U.S. cybersecurity decision-makers found 90% of organizations are still falling behind on microsegmentation despite near-universal demand. Programs like MultiCare's are showing how to close the gap. "Healthcare CISOs don't have years to wait, and they can't afford to take a hospital offline to test a security control," said James Winebrenner, CEO of Elisity. "Jason and his team at MultiCare picked the project that gives security leaders the fastest path to real risk reduction without disruption, and the result speaks for itself. That's why programs running on identity-based microsegmentation keep winning CSO Awards three years running." Learn more about Elisity's identity-based microsegmentation for healthcare. Register for 99% Plan It, 9% Have It: A CISO Playbook for Closing the Microsegmentation Gap, an upcoming webinar where Jason Elrod will share MultiCare's deployment experience and unpack the Omdia survey findings. About Elisity Elisity is an identity-based microsegmentation company that helps enterprises stop lateral movement, prevent ransomware spread, and meet compliance and cyber insurance requirements across IT, OT, and IoT environments. The Elisity platform discovers every device on an organization's network, enforces least-privilege access policies through existing network infrastructure, and delivers full microsegmentation in weeks - without agents, additional hardware, or network re-architecture. Elisity is trusted by Fortune 500 healthcare systems, global manufacturers, and pharmaceutical companies including GSK, Main Line Health, Shaw Industries, and St. Luke's University Health Network. Founded in 2019, Elisity is headquartered in San Jose, California. Learn more at elisity.com. About CSO Awards The CSO Awards recognize organizations for security projects and initiatives demonstrating outstanding business value and thought leadership. The CSO Hall of Fame honors leaders who have significantly contributed to advancing information risk management and security. About CSO CSO serves enterprise security decision-makers and users with the critical information they need to stay ahead of evolving threats and defend against criminal cyberattacks. About Foundry Foundry, an IDG, Inc. company, is a global tech media and marketing services company that produces premium content, data, and events for technology buyers and decision-makers worldwide. Foundry's portfolio of brands includes CIO, CSO, Computerworld, InfoWorld, Network World, PCWorld, and Macworld. For more information, visit www.foundryco.com. Media Contact Danielle Ostrovsky Hi-Touch PR [email protected]
'Liquid gold' - MultiCare teams up with Northwest Mothers Milk Bank to nourish infants. April 3, 2026 | By Shannon Whitley Northwest Mothers Milk Bank provides roughly 700,000 ounces of milk each year to fragile newborns in need - all thanks to the donations of mothers. At a glance. * Northwest Mothers Milk Bank provides safe donor breastmilk to vulnerable infants * MultiCare hospitals joined the donation effort by opening on-campus milk drop sites * Donor milk supports NICU babies when mothers face supply challenges, ensuring safe, nutrient-rich food Each woman enters motherhood in their own way. Sometimes those circumstances can affect their ability to breastfeed. Some may have trouble producing milk for any number of reasons; others may be recovering from a physically difficult delivery and unable to produce. Some premature newborns need more than mom can supply. NWMMB is the only Pacific Northwest-based nonprofit human milk bank, supplying nearly 700,000 ounces of milk each year to infants in more than 90 hospitals across five states, explains Joanne Ransom, BSN, RN, IBCLC, clinical director for NWMMB. NWMMB was established in 2009 as a nonprofit to offer safe, accredited breastmilk collection, storage and distribution, as well as outreach and education, she says. The organization joins 31 other nonprofits nationwide that collectively distributed 13.1 million ounces of breastmilk in 2025. As long-time partners and recipients of that milk, the MultiCare Deaconess Hospital mother-baby team saw the need growing for safe, antibody-rich breastmilk and wanted to be part of the solution. A collective effort to feed newborns. In 2025, Deaconess and MultiCare Mary Bridge Children's Hospital both opened in-hospital NWMMB drop sites to provide easier access for local mothers to donate breastmilk. "We've used NWMMB for years to provide breastmilk for our infants in the neonatal intensive care unit (NICU)... and we wanted to bring that full circle," says Kendra O'Brien, Deaconess clinical dietitian. Deaconess receives approximately 1,500 ounces of donated milk per month for vulnerable newborns, which is equivalent to 140 gallons annually, she says. Interested in donating? They've also received thousands of ounces to put into the milk bank. Between March and December 2025, the Deaconess drop site received 7,357 ounces of donated breast milk, which is safely transported to the NWMMB facility for processing. MultiCare patients are now receiving milk that was likely donated by their neighbors, says Sarah Hurley, BSN, RNC-NIC, Deaconess NICU manager. "It's nice to have somewhere in the community, in a trusted environment to drop if off... and give back to your own community," Hurley says. "Families get to know that their milk is doing something good, right here." It really is a community effort to feed these babies, Ransom says. And mothers have been eager to be part of that. "Our first mom who donated had her baby in our NICU for a few weeks. Breastmilk and feeding was important to her, but she couldn't do skin-to-skin like she wanted, which can harm milk production," O'Brien explains. "Under the stress of that situation, it was so comforting to have this option for her baby. They came back when her child was 1, to the grand opening of the milk drop site, to donate." NWMMB cannot fulfill their goals without the generosity of donors, Ransom says. "They're the ones taking care of these babies," she adds. "Each donation and donation drop site ensures there's enough milk for us to redistribute." Following the NWMMB mission to improve the health and survival of the most vulnerable infants, like those in the NICU, nearly 87 percent of its supply goes straight to NICU babies each year, Ransom explains. "We believe that every baby deserves access to human milk, and the way we do that is by safely collecting and distributing it to medically fragile and vulnerable babies," she adds. The importance of breastmilk and access. For NICU babies, breastmilk is "liquid gold," O'Brien says. Formula has come a long way over the years, but it still doesn't compare to the naturally occurring antibodies, probiotics and prebiotics found in breastmilk. It's also easier on premature newborns' digestion. But not every new mother can produce milk right away, or produce enough of it - and some won't be able to produce at all. The milk bank can give mothers peace of mind and take off the pressure, O'Brien explains. "So we're there to help fill that gap in those early weeks," Ransom says. MultiCare Deaconess Hospital NICU manager Sarah Hurley, BSN, RNC-NIC, shows off the new Northwest Mothers Milk Bank drop site for local moms. While bioidentical breastmilk from an infant's mother will always be best - a mother's body responds specifically to their infant's needs - there's still more benefit from donated breastmilk compared to dairy milk or formula, explains Hurley. The longer a baby is in the NICU, the more likely mothers are to end up with supply issues, she adds. The female body responds differently when producing with a breast pump compared to breastfeeding, causing supply to dwindle. Their supply may come back later or just be delayed, but NWMMB ensures babies don't go without breastmilk in those critical first few days or weeks, Ransom says. On the other hand, milk banks also are a great option for mothers who may have the opposite challenge and want to give back to others. Some mothers produce more milk than their baby needs and find themselves with overfull freezers, Ransom explains. "To take that extra milk and dump it down the drain is disheartening because she knows how valuable it was to her own baby," she says. "The hours she spends pumping, storing it and keeping it safe, it doesn't make sense to discard it. We give her the ability to share that in a way that can make a difference." And for mothers whose newborns have died, donating can also make a huge difference in their grieving process, Ransom adds. "Being able to experience a small part of being a mother when they didn't get to take their baby home, and to help feed another baby, can help them to grieve and cope," she says. "Sometimes the pain of that can be too much and that's OK, but for some it's simply a way to honor their baby." NWMMB ensures trusted, safe milk for your baby. Mothers receiving NWMMB milk can rest assured their newborn is getting safe, nutrient-rich food with each sip - the nonprofit follows strict screening, pasteurization and storage processes. Potential donors go through a four-step screening process, including a health history review signed off by their doctor or other health care provider, a review of their lifestyle and motivation for donating, as well as a blood test, Ransom explains. Once approved, they're assigned a number that will follow their milk through the entire process until it's distributed. Donations must be a minimum of 100 frozen ounces at a time, which can be either dropped a donation site or mailed following strict packaging guidelines. The milk is then analyzed, pasteurized to kill any bacteria or viruses, given an expiration date, and refrozen until it's sent out for distribution. Analysis includes looking at the fat, protein and lactose amounts for proper labeling, which can be used by clinical dietitians like O'Brien to meet the unique nutrient needs of each infant. What's next. * Learn more about Northwest Mothers Milk Bank * Find a MultiCare donation site near you * Looking for breastfeeding support? Check out MultiCare's support services Community Support & Partnerships Kids' Health Nutrition & Wellness Women's Health
Kootenai Health breaks ground on Prairie Medical Campus. March 25, 2026 Kootenai Health breaks ground on Prairie Medical Campus, expanding access to care for a growing region. Post Falls, Idaho - Kootenai Health, in partnership with MultiCare Health System, marked a major milestone in regional health care with the ceremonial groundbreaking of the Prairie Medical Campus, a transformative, multiphase medical development designed to expand access to high-quality care for Post Falls and surrounding communities. The Prairie Medical Campus is a 30-acre development that will be built in phases to meet both the current and future health care needs of the region. Phase one includes a micro-hospital with a 12-room emergency department, advanced imaging services, and rooms for overnight stays, along with a three-story medical office building featuring clinic offices and lab services. Future expansion, including an eventual full-service hospital, is planned as the region continues to grow. "This campus represents our responsibility to plan ahead and serve our community; not after the need outpaces us, but now, when we can meet the need as it arises," said Jameson Smith, CEO of Kootenai Health. "We exist to serve our community and advance medical care in our region. The Prairie Medical Campus is a direct reflection of that commitment." Population growth across Kootenai County and eastern Spokane County is expected to increase dramatically over the coming decades, intensifying demand for convenient, accessible health care. The Prairie Medical Campus is designed to meet that demand, bringing essential services closer to where people live, work, and raise families. "This project builds on Kootenai Health's multi-decade commitment to serving the Post Falls community by creating a premier medical campus with the latest technology and advanced healthcare close to home," said Duke Walker, Chief Operations Officer of Kootenai Health. "This project exemplifies healthcare collaboration at its best." Kootenai Health has served Kootenai County for more than 60 years. Its presence in Post Falls began in 1997 with the opening of the Post Falls Health Park and has steadily expanded over the past three decades through cancer services, facility expansions, physician practices, and, most recently, the opening of Kootenai Health Pharmacy in January 2026. The Prairie Medical Campus is made possible through a collaborative joint venture with MultiCare Health System, whose investment enables care expansion to happen now, rather than years in the future when access could become strained. "The partnership between Kootenai and MultiCare is the perfect example of what can happen when two organizations connect in a common purpose," said Bill Robertson, CEO of MultiCare. "Our combined skill sets and resources can more effectively create the health care capacity that this community needs than we could working alone." "This collaboration allows us to anticipate the needs of our communities and respond with purpose," Smith added. "MultiCare's investment and shared commitment to patient-centered care help ensure we're building the right services, in the right place, at the right time." "MultiCare and Kootenai Health have worked together for a number of years on projects designed to expand local access to health care," said Florence Chang, President of MultiCare. "Today, our partnership is taking a major step forward. I'm incredibly proud to be part of this important work to expand health care services for these communities." The project also reflects strong collaboration with construction, design, and community partners, including Bouten Construction, Parkwood Business Properties, CollinsWoerman Architects, Consertus project management, and numerous design-build consultants and trade partners. Local and regional leaders, including the City of Post Falls, the Post Falls Urban Renewal Agency, Kootenai County Commissioners, and the Post Falls Chamber, also played a key role in supporting the project. "Our community partners, civic leaders, and health care collaborators have all contributed to making this vision a reality," Walker said. "This campus is an investment not just in infrastructure, but in the long-term health and vitality of this region." Construction of phase one is expected to continue through 2027, with the Prairie Medical Campus ultimately serving more patients than Kootenai Health's main campus does today.
MultiCare Health System partners with hellocare.ai as enterprise-wide platform for virtual care. In collaboration with Hellocare.ai Thursday, March 19th, 2026 Clearwater, FL - March 9, 2026 - MultiCare Health System has selected hellocare.ai as its enterprise platform for virtual care delivery, supporting the organization's continued expansion of digital and hybrid care models across its hospitals and care facilities. MultiCare began using hellocare.ai for telehealth visits last year. In 2026, the health system began to expand the use of the platform to support physician rounding and patient engagement initiatives designed to improve care coordination and communication between patients and clinical teams. As part of the initiative, MultiCare will also begin integrating hellocare.ai smart carts and in-wall fixed hellocare devices across select care environments. hellocare.ai devices and carts provide high-quality video capabilities and support real-time physician documentation workflows while remaining fully compatible with the health system's electronic medical record systems. The hellocare.ai platform combines purpose-built hardware with an AI-assisted software layer designed to support a range of virtual care workflows. These capabilities enable health systems to expand access to clinicians, improve patient observation, and streamline clinical collaboration without requiring major changes to existing infrastructure. "We're honored to partner with MultiCare on this system-wide transformation," said Labinot Bytyqi, Founder and CEO of hellocare.ai. "They are setting the standard for what's possible when health systems consolidate multiple virtual care and patient engagement solutions into one intelligent AI-assisted platform. This partnership is a reflection of their forward-thinking leadership and deep commitment to their patients and frontline teams." hellocare.ai currently supports more than 100 health systems nationwide with intelligent hospital room technology, AI-assisted monitoring, and enterprise virtual care tools. About hellocare.ai hellocare.ai is a leading provider of AI-assisted virtual care solutions. Headquartered in Clearwater, FL, the company supports more than 100 health systems across the U.S. and is rapidly expanding globally. hellocare.ai helps health systems deliver high-quality, patient-centered care while improving clinical efficiency and staff wellbeing. Its fully integrated platform includes AI-Assisted Virtual Nursing, Virtual Sitting, Patient Engagement, Digital Whiteboard, Digital Room Signage, Ambient Documentation, Hospital-at-Home, Remote Patient Monitoring (RPM), and Digital Clinic, seamlessly embedding into existing healthcare EHRs, infrastructure, and care delivery models to power the next generation of healthcare. For more information, visit https://hellocare.ai. Media Contact: At the Becker's 11th Annual Health IT + Digital Health + RCM Conference, taking place September 14-17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now. Food insecurity as clinical risk: how health systems are scaling nutrition-integrated access. Recommended Live Webinar on Apr 29, 2026 11:00 AM - 12:00 PM CDT Next up in strategy. * hellocare.ai Appoints Terry D. Shaw, Former CEO of AdventHealth, to Board of Directors Sponsored Clearwater, Florida, March 25, 2026 - hellocare.ai, a leading AI-assisted care delivery and intelligent hospital room platform, today announced the... In collaboration with Hellocare.ai * Valley Children's nontraditional model expands pediatric access, funds growth Valley Children's Healthcare has spent the last decade rethinking its long-term growth and sustainability strategy across California's Central Valley as... By: Erica Cerutti * We're Great Thinkers...But Not Rethinkers Sponsored I recently saw Adam Grant speak at ACHE Congress. He began his session with an observation that really stuck with me:... By Dan Collard Friday, March 20th, 2026
Caren Lewis named MultiCare chief nursing officer. February 9, 2026 TACOMA, Wash, - Caren Lewis, RN, BSN, has been named chief nursing officer of MultiCare Health System. Lewis joins MultiCare from SSM Health in Wisconsin, where she served as regional vice president of patient care and chief nursing officer. She oversaw nursing operations at seven acute care hospitals and approximately 100 ambulatory sites. At MultiCare, Lewis will be responsible for enhancing the nursing culture across the organization's hospitals and clinics. She'll work to develop and implement strategies that align with MultiCare's efforts to optimize clinical and operational excellence. Lewis also plans to hold listening sessions to get to know the workforce and ensure MultiCare celebrates an environment that values informed nursing practices. "Caren is a collaborative, transparent leader who focuses on strengthening engagement and professional growth of her nursing teams," said Todd Czartoski, MD, executive vice president and chief clinical enterprise and care delivery officer at MultiCare. "She believes in open communication and evidence-based practices in advancing nursing excellence and patient care. Caren's expertise will build on our work to improve patient outcomes and enhance our staff experience." Prior to SSM Health, Lewis served in senior leadership positions at Lawrence + Memorial Hospital, Westerly Hospital (part of Yale New Haven Health) and Medstar Washington Hospital Center. In addition to her nursing degrees, she has a Master of Science in Health Administration from the University of St. Francis in Joliet, Illinois, and she's a board-certified nurse executive. "MultiCare has been serving patients in Washington state for more than 100 years, and I'm looking forward to building on that legacy," said Lewis. "Health care is evolving at a rapid pace with new technologies coming on board every day. My goal is to ensure that we provide a workplace for nurses to grow and thrive, while at the same time providing the highest quality and most compassionate care for our patients." About MultiCare. MultiCare Health System is a not-for-profit health care organization with 13 hospitals and more than 28,000 team members. MultiCare is committed to achieving its mission of healing and a healthy future and delivering world-class health outcomes and an exceptional experience. As one of the largest community-based, locally governed health systems in Washington state, its comprehensive system of health includes numerous primary care, urgent care and dedicated specialty services. For more information, follow MultiCare on Facebook, Instagram, Twitter or LinkedIn. Organizational Updates