Full-Time
Job Not Found
MSM Technology
No salary listed
Washington, DC, USA
In Person
Category
 IT & Security (2) |
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Required Skills
Docker
Requirements
- Per customer requirements, applicants must be U.S. citizens, nationals, or those who owe allegiance to the U.S.
- Applicants must be able to successfully pass a background investigation.
- Bachelors degree in relevant field.
- 7–10 years of progressive IT experience, including at least 10 years working with enterprise technologies.
- Expertise in: Windows 10/11, Office 365 Apps, COTS & custom software
- Expertise in: Azure Platform (Virtual Machines, Desktops, EntraID, Automation, Virtual Networking)
- Expertise in: Active Directory domain management (DNS, GPO, DHCP, file services, user/group management, PKI)
- Expertise in: M365 Platform Administration/Management
- Expertise in: Identity Access Management (Okta, ADFS, or similar)
- Expertise in: Container platforms (Docker, Azure Kubernetes, Others)
- Expertise in: Enterprise Backup solutions
- Expertise in: HP Secure Print for secure enterprise printing, scanning, and faxing
- Expertise in: Zscaler ZPA/ZIA or similar firewall and network security products
Responsibilities
- Provide Tier III engineering and project support on the following systems (not limited to): 1. Windows 10/11, Office 365 Apps, COTS & custom apps 2. Azure Virtual Desktops/AD/Cloud storage 3. On-prem AD (DNS, GPO, DHCP, file, user/group management, PKI 4. MS Teams, WebEx, HYCU backups, HP NAS & Secure Print 5. Zscaler ZPA/ZIA, AvePoint cloud backups
- Review infrastructure to optimize performance and capacity.
- Identify/correct M365 AD issues; create remediation plans.
- Contribute to knowledge base for troubleshooting.
- Support projects: data/server migrations, Azure moves, network expansion, new systems.
- Coordinate with vendors and product providers.
- Support SDLC documentation (SDLC gates, IRB, ATO).
- Maintain required documentation with System Owner & leadership.
- Update policies/procedures for quality consistency.
- Attend technical, change control, and review board meetings.
- Keep tickets/projects current; deliver weekly/monthly reports.
- Communicate and collaborate with all Tier teams.
- Lead MSM staff: task planning, documentation, client communication.