POSITION SUMMARY:

The Manager, Medical Coding is responsible for developing a team of medical coding and review specialists to meet, maintain, and exceed required standards in productivity, quality, and accuracy while promoting a positive teamwork environment.

PRIMARY RESPONSIBILITIES:

• Manage large teams, including supervision, hiring, coaching, developing and overseeing of staff.
• Liaison with internal departments to promote ongoing communication, and collaboration on cross functional projects.
• Represent organizational projects and assist management with follow-through and implementation of initiatives.
• Manage all aspects of the department including the timely, accurate submission and collection of all patient and customer accounts.
• Ensure that all system configurations are set up efficiently and effectively within the software system.
• Monitors and validates adherence to Policies and Procedures, auditing as necessary. 
• Monitors and evaluates employee productivity,performance to goal and success of department objectives, and other reporting deliverables.
• Builds employee morale, motivation and loyalty by fostering positive working relationships.
• Create full training and fluency of Medical Coding roles and responsibilities.
• Perform random quality checks for all agents to maintain highest standards of accuracy and quality.
• Maintain a tracking mechanism to monitor and track reporting errors.
• Create workflow documents including departmental standard operating procedure; track changes to reporting process and provide appropriate training.
• Complete special projects and other duties that may be assigned to meet business needs.
• This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.

QUALIFICATIONS:

• Bachelor’s Degree in related field or equivalent required
• Certified coder designation / certification by AAPC or AHIMA 
• 5+ years of experience coding in the medical/healthcare billing area- Lab a plus
• 2+ years in Revenue Cycle
• 3+ years in leadership role
• Authorization to work in the United States without sponsorship. 
• Superior organization skills, detail oriented, and ability to be persistent and follow through
• Problem-solving, ability to adapt, flexibility in approaches to accomplishing tasks, and ability to independently arrive at creative solutions to problems

KNOWLEDGE, SKILLS, AND ABILITIES:

• Intermediate knowledge in Microsoft office applications and typing with excellence in spelling and grammar.
• Knowledge of numeric, oral, and written language applications.
• Excellent attention to detail and organization skills.
• Adaptability to change and self-starter.
• Ability to deal with challenging circumstances. 
• Results-oriented.
• Demonstrated ability to work creatively amidst competing priorities to meet goals/objective on time.
• Ability to deliver training, mentoring, and constructive feedback in professional manner.
• Ability to resolve negative personnel interactions.
• Willingness to learn new tasks and possess a positive, service-oriented attitude.
• Ability to maintain professionalism during highly escalated situations.
• Problem analysis and problem-solving skills preferred.
• Bilingual a plus.