Head of Technical Operations

Responsibilities and Duties

• Provide leadership and direction to the Technical Operations team, fostering a culture of high performance, collaboration, and continuous improvement. This includes promoting broader team leadership within Intersect and with our partners.
• Develop and implement strategies to monitor, analyze, and optimize the performance of clean energy systems, including solar, wind, and energy storage facilities, with a focus on leveraging technology and automation.
• Establish key performance indicators (KPIs) and develop robust monitoring and reporting systems to track asset performance and identify areas for improvement. This includes using data-driven operational decisions, reporting and automation initiatives.
• Lead efforts to diagnose and resolve complex technical issues, ensuring minimal downtime and maximum operational efficiency.
• Build and maintain relationships with key external stakeholders, including OEMs and third-party O&M providers, to effectively troubleshoot specific challenges and drive collaborative resolution of systemic issues.
• Drive initiatives to lead the identification and deployment of leading automation techniques, such as ground-based robots, drones, and other advanced monitoring technologies, to optimize the safety, efficiency, and cost-effectiveness of our renewable energy projects.
• Collaborate with cross-functional teams, including Site Operations, Engineering, and Asset Management, to ensure seamless integration of Technical Operations activities.
• Oversee the development and implementation of models and simulations to evaluate performance, identify root-causes, and drive improvements.
• Manage and mentor team members, providing guidance on technical challenges, career development, and performance management.
• Ensure compliance with industry standards, regulations, and best practices related to operational excellence.
• Prepare and present regular reports to senior management, highlighting key achievements, trends, and areas for focus.

Qualifications and Skills

• Bachelor’s degree in Engineering, Renewable Energy, or a related field; advanced degree preferred.
• Minimum of 7 years of experience in Performance Engineering, technical operations, or a related field within the renewable energy industry.
• Proven leadership experience with a track record of effectively managing and developing high-performing teams.
• Deep understanding of clean energy technologies, including solar and battery energy storage systems. Wind experience is a plus.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and identify actionable insights.
• Experience with performance monitoring systems, data analytics tools, and SCADA systems.
• Experience with lean, six sigma, and other operational and QA/QC methodologies is a plus.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.


*A note on qualifications: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. 




Physical and Sensory Requirements
• Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone. 
• Position is part of a remote team, with regular electronic and video communication
• The position requires 4x per year  travel for company-wide meetups across US & Canada and regional meetings as needed by the department. 
Reasonable accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected]. 

Salary & Benefits

• Salary: USD$160,000 - $175,000 base salary (CAD $229, 936- $251,492) with 25-30% annual target bonus
• Exceptional Healthcare: Access comprehensive medical, dental, and vision plans with 100% premium coverage for both you and your dependents.
• Financial Security: Benefit from a 3% non-elective employer contribution to either your 401k or RRSP, ensuring your financial future is on the right track.
• Time Off: Unlimited Paid Time Off (PTO) +  two company-wide vacation weeks (Fourth of July & End of year). We believe in the importance of rest and relaxation.
• Family-Friendly Policies: Experience up to 12 weeks of fully paid parental leave, with an additional 6 weeks for birth parents. We support you through the exciting journey of parenthood.
• Mental Health and Well-being: Access mental health and behavioral coaching services through Headspace providing you with the support you need to thrive both personally and professionally.
• Family Planning Support: Navigate family planning with ease through our partnership with Carrot and Maven, ensuring a seamless experience for new parents.
• Perks: Enjoy a variety of perks, including a $150 USD monthly food stipend on UberEats, pet insurance allowance, and $150 USD monthly phone & internet reimbursement.
• Tech-Ready: Gear up with our new hire tech package, including a laptop, monitor, docking station, webcam, headphones, and more. Set up your home office with provided furniture, including a desk and chair.