Facebook pixel

Revenue Optimization Senior Manager
Homes, Remote
Confirmed live in the last 24 hours
Experience Level
  • Experience - 3-5+ years of experience in customer success, account management, or consulting/banking-type roles
  • Relationship Management - A confident, attentive, and assertive approach to handling relationships with senior and key external and internal stakeholders. Capable of handling high-pressure, high-stakes situations. Articulate in the communication of ideas and solutions to effectively deliver results for partners and the business alike
  • Business Acumen - Behaves like an entrepreneur by being a self-starter who has a bias for action. At the same time, grounded by an unwavering commitment to delivering results. Relentless growth and improvement is the only way forward
  • Data-Driven Operator - Defaults to employing quantitative data and qualitative insights to drive initiatives and actions. Comfortable grappling with large quantities of information and communicating findings to both external and internal audiences
  • Project Delivery - Effective prioritizer of tasks and a capable manager of stakeholders in a cross-functional team to deliver complex solutions to key business problems
  • Owner - No ego. Strong ownership on doing what is right for the customer and the company, and collaborates well with others to make that happen
  • Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year
  • The company's bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper's total app revenue
  • Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory. As its first Hopper Cloud partnership
  • Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders
  • Recognized as one of the world's most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month
  • Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace
  • Relationship Management - Manage both a regular cadence of business reviews and ad-hoc check-ins with the top partners in our key markets
  • Revenue Management - Set, monitor, and deliver performance goals for key property managers by understanding the drivers of performance and developing coherent action plans to hit ambitious commercial objectives
  • Growth - Employ big-picture thinking and build medium-term strategic goals with partners to expand and grow the size of the commercial opportunity, ultimately to deliver deeper value for our customers, our partners, and our business
  • Data Insights - Be relentless about finding and producing key qualitative observations and quantitative insights that not only optimizes performance, but step-changes the way Hopper creates value for our customers and suppliers
  • Market Expert - Lead the conversation by staying abreast of key internal and external demand/supply indicators, economic trends, and competitive information in order to drive success in our key markets, and establish Hopper as the leading player in the travel industry
  • Product Development - Utilize the insights and feedback gathered from close engagement with partners to drive product developments and change
  • Industry Leader - Represent the brand in local markets, trade shows, and industry events to establish Hopper's presence as a leader in the field
Desired Qualifications
  • Industry Experience - Vacation rentals / short-term rentals experience, preferably OTA-side
  • Network - Existing network of property managers in the vacation rental space
  • Tooling - Prior experience with Salesforce, BigQuery, Tableau/Amplitude is a
  • Data Analytics - Proficient at data extraction, analytics, and distribution

1,001-5,000 employees

Travel recommendations app