To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Job Details

We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all –well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

POSITION TITLE: Summer 2023 Intern - Revenue Operations

LOCATION: Indianapolis, IN

DEPARTMENT DESCRIPTION:
Revenue Operations reports into Salesforce Finance and is responsible for the revenue lifecycle for the company. RevOps owns the Quote-to-Cash process which includes everything from Sales Operations, Order Management, Product Operations, Incentive Compensation Design/Ops, to Support & Strategy, and RevOps Data Insights and Scalability. We are the trusted advisor on the ACV lifecycle and are at the forefront of driving continued growth for Salesforce into the future and beyond.

The selected candidates will be joining an established Global Support Sales Operations team who provides support to 2,000+ Account Executives globally under the Small Medium & Commercial business units globally.

YOUR IMPACT (RESPONSIBILITIES):

• Learn about and operate within Revenue Operations’ Salesforce instance Org62
• Learn and handle Sales Operations case handling best practices for Tier 1-Tier 2 level Sales Ops support
• Provide outstanding Quote-to-Cash support and guidance to help Account Executives execute Sales transactions
• Contributes ideas and innovations to improve upon existing systems, work processes and procedures
• Create and update internal departmental Policies and business process mapping
• Ad-hoc projects, report generating, data analysis as assigned

MINIMUM REQUIREMENTS:

• Current Sophomore/Rising Junior pursuing a BA/BS degree in Business, Finance or Economics (Winter 2024 to Spring 2025 Grad)
• GPA exceeding 3.25
• Exceptional levels of critical thinking, problem solving, planning and organizing, decision making, adaptability, communication, influencing, and persuasion
• Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly

Desired Skills/Experience:

• Ability to analyze problems quickly and seek out solutions to achieve optimum outcomes in case resolution
• Ability to work independently
• Salesforce experience a plus
• Demonstrated initiative
• Able to use Microsoft/Google suite of tools effectively (excel/google sheets)
• Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
• Extreme attention to detail
• Ability to clearly articulate case resolutions and actions required by Account Executives
• Thrives in a team environment

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce, Inc. andSalesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforce, Inc. andSalesforce.org do not accept unsolicited headhunter and agency resumes.Salesforce, Inc. andSalesforce.org will not pay any third-party agency or company that does not have a signed agreement withSalesforce, Inc. or Salesforce.org.

Salesforce welcomes all.