Key Account Manager Digital Stack MPIN

Job Description

We are seeking a highly skilled and results-driven Key Account Manager to join our sales team, focusing on the Logistics industry. The ideal candidate will be responsible for driving sales and revenue growth for our comprehensive digital stack, which includes Cloud Infrastructure, Maps, Databases, Notifications, and Managed Services. This role requires a strong understanding of logistics and supply chain processes, along with a solid knowledge of cloud technologies. The Key Account Manager will manage strategic customer accounts in logistics, working closely with clients to understand their business needs and deliver tailored cloud-based solutions that enhance efficiency and productivity.

As a Key Account Manager, you will be a trusted advisor for logistics clients, helping them leverage innovative cloud-based solutions to streamline operations, improve visibility, and optimize decision-making.

Key Responsibilities

         Sales & Revenue Growth:

• Identify, qualify, and pursue new business opportunities within the logistics industry, including supply chain management, transportation, warehousing, and logistics optimization.
• Drive the sales process from prospecting to closing for Cloud Infrastructure, Maps, Databases, Notifications, and Managed Services solutions tailored to logistics clients.
• Develop and execute customized sales strategies to meet individual logistics account needs and achieve sales targets.
  
  Customer Relationship Management:
• Build and maintain strong, long-term relationships with key decision-makers and influencers in logistics companies (e.g., transportation managers, supply chain directors, CIOs).
• Serve as the primary point of contact for assigned logistics accounts, ensuring client satisfaction, problem resolution, and ongoing retention.
• Regularly engage with logistics clients to understand their challenges, growth strategies, and operational goals.
  
  Solution Selling:
• Leverage deep knowledge of logistics operations and cloud-based solutions to provide customized recommendations that improve operational efficiency, supply chain visibility, and customer experience.
• Collaborate with pre-sales engineers, solutions architects, and other technical teams to design and deliver comprehensive cloud solutions that address specific logistics challenges.
• Demonstrate how our solutions can optimize route planning, real-time tracking, predictive analytics, and inventory management for logistics clients.

         Account Planning & Strategy:

• Develop and execute detailed account plans for key logistics clients, outlining clear milestones and KPIs aligned with client objectives.
• Conduct regular business reviews with clients to assess the impact of implemented solutions, identify opportunities for further optimization, and expand business relationships.
• Stay informed on industry trends, regulatory changes, and new technologies in logistics to position our solutions effectively.

         Collaboration & Coordination:

• Work closely with internal teams such as product management, marketing, and technical support to ensure smooth implementation and ongoing success of solutions for logistics clients.
• Collaborate with customer success and technical teams to ensure seamless onboarding and post-sales support tailored to logistics needs.

Qualifications

Qualifications

• Bachelor’s degree in Business, Engineering, Information Technology, Logistics, or a related field. A Master’s degree or relevant certifications (e.g., AWS, Azure, Google Cloud) is a plus.

Experience:

• Minimum of 5+ years of experience in enterprise sales, particularly in selling Cloud Infrastructure, Databases, Maps, Notifications, or Managed Services solutions within the logistics or supply chain industry.
• Proven success in managing complex sales cycles, securing large deals, and driving revenue growth within logistics or transportation sectors.
• Experience working with enterprise-level logistics companies, such as those in warehousing, transportation, fleet management, or e-commerce logistics.

Skills:

• Deep understanding of logistics industry challenges, including supply chain optimization, transportation management, route planning, and real-time tracking.
• Strong knowledge of cloud platforms (AWS, Azure, Google Cloud), cloud infrastructure, maps, databases, and managed services as they relate to logistics use cases.
• Excellent consultative and solution-selling skills with the ability to understand logistics-specific pain points and offer targeted cloud-based solutions.
• Exceptional communication and interpersonal skills, with the ability to influence key decision-makers in the logistics and supply chain space.
• Strong negotiation skills and ability to close high-value deals.
• Result oriented and ownership driven mindset.
• Strong collaboration across cross functional team.
• Hands on experience of CRM systems like Salesforce.