Investor Support Specialist
Confirmed live in the last 24 hours
MicroVentures

51-200 employees

Online platform connecting startups with angel investors
Company Overview
MicroVentures stands out as a pioneer in the field of online, equity-based crowdfunding, offering a unique platform that bridges the gap between angel investors and startups. The company's rigorous vetting and due diligence processes, coupled with its commitment to investor education, ensure a transparent and informed investment experience. Moreover, its industry leadership is demonstrated by being the first U.S. broker/dealer to facilitate startups in raising capital in exchange for equity, providing both founders and investors with unprecedented opportunities in the private equity market.

Company Stage

Seed

Total Funding

$3.2M

Founded

2009

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

4%

1 year growth

16%

2 year growth

-2%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
Customer Success & Support
Customer Experience
Customer Support
Requirements
  • FINRA Series 7 & 63/66
  • 3-5 years of experience in Client Service, Financial Services, and/or Brokerage Services
  • Ability to ask appropriate, probing questions to clearly understand the client's needs
  • Collaborative and relationship-focused work style with demonstrated success in a team environment
  • Ability to manage multiple client situations, needs, and inquiries simultaneously
Responsibilities
  • Exceed Expectations and provide an exceptional client experience to accredited investors through email, chat, and phone contact channels
  • Engage clients in discussions focused on educating them about the subtle nuances of investing in the private equity markets
  • Ask the right questions to learn the root cause of client issues and resolve them efficiently
  • Build strong client and internal relationships in a team-based environment
  • Solve problems for clients and constantly look for better ways to exceed client expectations