Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.
Job Summary
Under general supervision, serves as student/parent counselor in the student
financial services department; assesses aid eligibility for applicants; explains
financing options, and policies and procedures.
Job Duties
Advises and counsels students, parents, agencies, and University staff on all aspects of financial aid programs (federal, state, university, private): policies, procedures, practices, office services, and document completion; processes applications/documents related to aid programs; processes emergency loans.
Conducts workshops on the financial aid process; assists in aid eligibility assessment, funds disbursement, and aid reconciliation procedures.
Serves as liaison for office functions, programs, and services, internal and external to the University; attends high school nights and special events; manages incoming calls, e-mail messages, and follow-up procedures applicable to assigned student groups.
Reviews and updates award notifications; coordinates special condition applications; problem-solves for aid applicants; coordinates enrollment management and development financial aid and scholarship activities with admission counselors.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of all aspects of scholarship/financial aid and billing programs, policies, procedures, and practices
Knowledge of federal, state, university, and private assistance programs and payment options
Interpersonal/human relations/communication/listening skills
Organizational/planning skills
Writing and editing skills
Counseling and financial aid eligibility assessment skills
Ability to adapt to work environment changes and relate to diverse populations
Ability to assess situations, prioritize needs and tasks, and to assist, counsel, and act accordingly
Ability to interpret oral and written instructions
Ability to establish and maintain effective, team-oriented, working relationships
Ability to operate a personal computer and various software programs
Minimum Qualifications
Bachelor’s degree required; supplemented with one (1) year of related work experience in a financial aid office, with experience in counseling and aid assessment.
Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can upload these items on the third page "My experience" of the application.
Compensation:
Salary Range Starting From: $44,000 +
Commensurate with experience
Remote/In-person Expectations
This position will require the individual to work primarily in the office, with the flexibility to work some remotely upon completion of the first 3 months of initial onsite training and familiarizing with department work and operations in compliance with the requirements of the SLU Remote Staff Flexible Work Policy.
Function
Student Financial Services
Scheduled Weekly Hours:
40
Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.