Full-Time

Customer Service Coordinator

Posted on 9/19/2025

Corning

Corning

1,001-5,000 employees

Specialty glass, ceramics, and tech components

Compensation Overview

$39k - $53.6k/yr

No H1B Sponsorship

Elmira, NY, USA

In Person

Category
Customer Experience & Support (1)
Required Skills
Inventory Management
Customer Service
Excel/Numbers/Sheets
Requirements
  • High School Diploma/GED, or equivalent experience; two-year degree preferred
  • Strong attention to detail, experienced at building relationships and working across many different areas.
  • Able to effectively manage multiple activities in a fast-paced environment.
  • Gathers information independently using established and well-defined procedures to problem solve, make decisions, and prioritize.
  • Ability to negotiate and resolve issues across multiple functions.
  • Demonstrates strong excel skills.
  • Consistently completes tasks with a high level of accuracy and professionalism and has very strong communications skills (both written and verbal).
Responsibilities
  • Supports Corning Environmental Technologies Customer Service team.
  • Provides order management support to business customers (order entry, order maintenance, logistics, inventory review, price updates, etc.) and support metrics.
  • Delivers professional, first line customer correspondence including providing conflict resolution.
  • Maintains records of customer profiles and prepares status reports.
  • Acts as a liaison between customer and business.
  • Identifies and acts on supply issues to minimize impact to the customer.
  • Thoroughly and accurately follows detailed standard procedures and performs duties within prescribed time frames.
Desired Qualifications
  • 1+ year customer service experience and outstanding Microsoft Excel skills
  • PeopleSoft 9.1 supply chain (order entry, billing, shipping), S4Hana SAP or equivalent system, experience working with customers and freight forwarders.
  • Positive attitude, team player.
  • Enjoys being challenged and strives to improve processes.

Corning is a materials science company that develops and manufactures specialty glass, ceramics, and related components for multiple industries. Its products include specialty glass for smartphone screens, glass substrates for high-performance displays, optical fiber and connectivity solutions, and glass/ceramic components for automotive emission controls, along with vessels and surfaces for life sciences. It differentiates itself by offering a broad, engineered portfolio across markets, backed by material science expertise and end-to-end components and systems that integrate into devices and infrastructure. Its goal is to enable the performance and reliability of customers’ products by providing durable, high-quality materials and connected solutions that scale with demand for bandwidth, displays, automotive emissions control, and life sciences.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Corning, New York

Founded

1851

Simplify Jobs

Simplify's Take

What believers are saying

  • Nvidia $500M warrant deal and Meta $6B commitment signal sustained AI infrastructure demand.
  • Three new facilities expand US optical capacity 10x, creating 3,000+ jobs by 2028.
  • Optical communications revenue grew 35% in 2025; enterprise demand surged over 60% YoY.

What critics are saying

  • Nvidia warrant exercise adds 31% share dilution, depressing EPS 24% absent earnings growth.
  • Meta and Nvidia concentration creates earnings cliff if AI capex cycles contract sharply.
  • New $3B+ manufacturing capex faces 12-24 month delays and 20-30% cost overruns typical.

What makes Corning unique

  • Flow Ribbon Technology enables 10x faster fiber optic cable installation versus manual methods.
  • Proprietary Contour fiber technology delivers higher density and efficiency for AI workloads.
  • 175-year materials science heritage with integrated glass, ceramics, and optical physics expertise.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Parental Leave

Family Planning Benefits

Company Equity

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

17%

1 year growth

17%

2 year growth

20%
Guyana Office for Investment (GO-INVEST)
May 6th, 2026
AI infrastructure stocks jump after massive optical fiber partnership.

AI infrastructure stocks jump after massive optical fiber partnership. Contributed by Ty Griffin Artificial intelligence infrastructure stocks were in focus Wednesday after NVIDIA Corp. and Corning Inc. announced a major multiyear partnership centered on advanced optical technologies for AI systems. Corning said it will open three new manufacturing facilities in North Carolina and Texas dedicated entirely to optical products for NVIDIA, expanding its U.S. optical capacity tenfold and creating at least 3,000 jobs. The agreement deepens NVIDIA's push toward co-packaged optics, a technology designed to replace traditional copper connections with optical fiber inside AI systems to improve speed and reduce energy consumption. NVIDIA also secured the right to invest up to $2.7 billion in Corning through warrants tied to future share purchases, underscoring the scale of the collaboration. Market Reaction * NVIDIA Corp. (NASDAQ: NVDA): $205.42, up $8.92 (4.54%) * Corning Inc. (NYSE: GLW): $180.11, up $18.01 (11.11%) * Broadcom Inc. (NASDAQ: AVGO): $423.26, down $4.10 (0.97%) * Marvell Technology Inc. (NASDAQ: MRVL): $169.56, up $0.81 (0.48%) * Intel Corp. (NASDAQ: INTC): $110.86, up $2.68 (2.48%) Investor Sentiment The sharp rally in Corning shares reflects growing investor conviction that optical networking could become a foundational layer of next-generation AI infrastructure. Analysts have increasingly viewed co-packaged optics as essential for scaling massive GPU clusters while controlling power consumption and improving data transfer efficiency. The broader market reaction also suggests investors are expanding beyond chipmakers themselves and focusing more heavily on supporting infrastructure providers. Companies tied to networking, optical communications and advanced packaging technologies may continue attracting capital as AI data center spending evolves from a semiconductor story into a full-stack infrastructure buildout. NOTE TO INVESTORS: IBN is a multifaceted financial news, content creation and publishing company utilized by both public and private companies to optimize investor awareness and recognition. For more information, please visit https://www.InvestorBrandNetwork.com Please see full terms of use and disclaimers on the InvestorBrandNetwork website applicable to all content provided by IBN, wherever published or re-published: http://IBN.fm/Disclaimer Corporate Communications

Corning Incorporated
May 6th, 2026
NVIDIA and Corning Announce Long-Term Partnership To Strengthen U.S. Manufacturing for AI Infrastructure

Nvidia commits up to $3.2B in Corning (warrants for 15M shares at $180 + $500M upfront). Corning to expand US optical connectivity manufacturing capacity 10x, build 3 new facilities in NC and TX, create 3,000+ jobs. Deal driven by transition from copper to fiber optics in AI data centers.

Yahoo Finance
Apr 14th, 2026
Corning stock soars 321% as AI demand drives fiber-optic cable boom

Corning, the 173-year-old glassmaker known for supplying iPhone glass, has seen its stock surge 321% over the past year, outpacing Nvidia (70%), Broadcom (107%) and Advanced Micro Devices (164%). The surge is driven by soaring demand for its fibre-optic cables in AI data centres. The company's new Multicore Fiber product packs four cores into a single 125-micron strand, offering four times the density of traditional fibre solutions. This addresses the AI industry's growing need for faster data transmission speeds, particularly for reasoning-based models that process significantly more data per query. Fibre-optic cables transmit information faster and over longer distances than copper with minimal data loss, offering substantial cost savings for AI developers who pay for cloud computing by the minute.

Yahoo Finance
Apr 13th, 2026
Corning's 311% stock surge fueled by $6B Meta fiber optic deal, AI infrastructure boom

Corning, the 175-year-old glass products specialist, has seen its shares surge 311% over the past year, significantly outpacing the S&P 500's 29% gain. The company, known for developing Gorilla Glass used in smartphones and monitors, has become a hot AI infrastructure play due to strong demand for optical fibre connecting AI processors. In late March, Corning and Meta Platforms announced a North Carolina facility expansion as part of a supply deal valued at up to $6 billion to build the world's largest fibre optic cable factory. The company's 2025 revenue jumped 19% year-over-year to $15.6 billion, whilst core net income rose 29% to $2.2 billion. Corning supplies tens of thousands of specialty products across automotive, life sciences and other sectors beyond its consumer electronics presence.

International Business Times Australia
Apr 9th, 2026
Corning stock surges past $170 on AI fiber optics boom and upgraded growth targets.

Corning stock surges past $170 on AI fiber optics boom and upgraded growth targets. Published 04/10/26 AT 5:19 AM AEST CORNING, N.Y. - Corning Inc. shares climbed more than 3% Thursday to trade around $170.30 as investors rewarded the materials science giant's deepening role in powering artificial intelligence data centers with high-density optical fiber, cable and connectivity solutions amid explosive hyperscale demand. The NYSE-listed company (GLW) rose as high as $172.22 intraday Thursday, building on a series of strong sessions that have propelled the stock sharply higher in recent weeks. Corning has delivered roughly 89% year-to-date gains in 2026, turning it into one of the standout performers in the broader technology supply chain as AI infrastructure spending accelerates. Corning, a 175-year-old innovator in specialty glass, ceramics and optical physics, has repositioned itself as a critical enabler of next-generation data center networks. Its Optical Communications segment - which includes fiber, cable and connectivity products - has seen surging enterprise sales driven by Gen AI adoption, with hyperscalers requiring far more fiber density and bandwidth than traditional cloud setups. The momentum intensified in January when Corning announced a multiyear agreement with Meta Platforms valued at up to $6 billion. Under the deal, Corning will supply advanced optical fiber, cable and connectivity solutions to support Meta's AI data center buildout across the United States. The partnership includes a major expansion of Corning's optical cable manufacturing capacity in Hickory, North Carolina, with Meta serving as the anchor customer. Construction on the expansion officially began in late March. "Building the most advanced data centers in the U.S. requires world-class partners and American manufacturing," Meta's Joel Kaplan said in the announcement. The pact underscores Corning's commitment to domestic production while addressing the massive connectivity needs of AI training and inference clusters. Corning showcased additional AI-focused innovations at the Optical Fiber Communication Conference (OFC) 2026 in March. Highlights included a multicore fiber solution that delivers four times the capacity per fiber strand within a standard footprint, reducing the number of connectors by up to 75%, cable mass by 70% and installation time by 60%. The company also introduced the Contour Flow micro cable for denser inter-data-center links, next-generation connectors and co-packaged optics systems designed to scale GPU density in AI networks. These products address the "nervous system" of AI infrastructure, where fiber optics handle the enormous data movement between thousands of GPUs. Demand for such connectivity is growing at more than 50% annually in some estimates, creating a sustained tailwind for Corning's optical business. Financially, Corning delivered record results for full-year 2025. Core sales rose 13% to $16.41 billion, while core EPS jumped 29% to $2.52. In the fourth quarter, core sales grew 14% to $4.41 billion and core EPS increased 26% to $0.72, exceeding expectations. Management highlighted margin expansion, with core operating margin reaching 20.2% in the quarter. The company upgraded its Springboard growth plan, now targeting an additional $11 billion in incremental annualized sales by the end of 2028 - up from the original $8 billion goal. For 2026 specifically, internal plans call for $6.5 billion in incremental sales, with a high-confidence figure of $5.75 billion. For the first quarter of 2026, Corning guided for core sales of $4.2 billion to $4.3 billion, representing about 15% year-over-year growth, with core EPS expected in the range of $0.66 to $0.70. The outlook reflects accelerating momentum in optical communications and other segments. Analysts have grown increasingly bullish. Recent price target hikes include Mizuho raising its target to $160 from $155, BofA moving to $155 from $144 earlier, and UBS to $171. Consensus ratings lean toward Moderate Buy, with average targets in the $130-$150 range, though some firms see potential well above current levels if AI demand sustains. Zacks recently upgraded the stock to a #2 Buy rank on improving earnings estimates. Corning's broader portfolio continues to contribute. Its Specialty Materials segment, home to Gorilla Glass used in consumer electronics, benefits from innovations like the new Gorilla Glass Ceramic 3 for foldable devices. Display Technologies and Environmental Technologies segments provide diversification, though Optical Communications has been the standout growth driver tied to AI. The company maintains a healthy balance sheet and returned capital to shareholders through a quarterly dividend of $0.28 per share. Adjusted free cash flow nearly doubled in 2025, supporting both growth investments and shareholder returns. Still, risks remain. Corning's valuation has expanded significantly with the rally, trading at elevated multiples that assume continued strong AI spending. Competition in optical components could intensify, and any slowdown in hyperscaler capex - or shifts in technology architectures that reduce fiber needs - could pressure results. Broader supply chain issues for data center equipment also pose execution challenges. Management expressed confidence in the outlook. CEO Wendell Weeks noted the transformed financial profile since launching Springboard two years ago, with meaningful margin and return on invested capital gains providing a strong base for future expansion. "AI growth is expected to be unprecedented," Weeks and other executives have emphasized, positioning Corning's 175 years of materials innovation as uniquely suited to solve the density, power and scalability challenges of massive GPU clusters. The stock's recent surge accelerated in early April amid broader market optimism and sector tailwinds, with Thursday's gains coming on solid volume. By mid-afternoon, shares traded near $170.30, up about 3.1% on the session. Corning employs thousands worldwide and operates manufacturing facilities across North America, Europe and Asia. Its optical products are deployed in data centers globally, but the Meta partnership highlights a strategic push to strengthen U.S.-based production amid national focus on AI leadership and supply chain security. As hyperscalers including Meta, Microsoft, Google and Amazon pour hundreds of billions into AI infrastructure in 2026, suppliers like Corning that provide the essential "plumbing" for high-speed, high-density interconnects are drawing fresh investor attention. Upcoming first-quarter 2026 earnings, expected around late April, will be closely watched for further color on optical demand trends, margin performance and any updates to the upgraded Springboard targets. For now, sentiment favors continued growth. With record backlog visibility from major AI deals, innovative new products and a proven ability to scale manufacturing, Corning appears well-positioned to capitalize on what many describe as a multi-year AI infrastructure supercycle. Whether the blistering pace can persist will depend on execution, sustained hyperscaler spending and the company's ability to convert innovation into profitable, recurring revenue streams. Corning Inc., headquartered in Corning, New York, traces its roots to 1851 and has evolved from early glassmaking to a global leader in materials science. Its technologies touch everything from smartphone screens and automotive emissions control to the fiber optic networks that increasingly form the backbone of the AI economy. MEET IBT NEWS FROM BELOW CHANNELS

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