Senior Storage and Backup Consultant
Confirmed live in the last 24 hours
Long View Systems

1,001-5,000 employees

One of the most powerful IT solutions and services companies
Vancouver, BC, Canada
Experience Level
Desired Skills
Art, Graphics & Animation
  • 8+ years' experience managing storage infrastructure in an enterprise environment
  • Intermediate understanding of storage technologies, such as those listed below, with a willingness to grow and learn:
  • O NetApp, Dell EMC (Compellent, Equalogic, Exagrid, Isilon, Powervault, Unity, VNX, DataDomain), HPE Nimble, IBM Storwize, XtremeIO, Datto, QNAP, Synology
  • 8+ years' experience managing data protection solutions within an enterprise infrastructure
  • Intermediate working knowledge of data protection best practices, scheduling, retention, recovery
  • Intermediate understanding of data protection technologies such as
  • O Rubrik, Coheesity, Asigra, Veeam, Avamar, Arcserve, Backup Exec, Commvault, DPM, MABS
  • High level of initiative and work ethic
  • Motivation and a self-starting mindset
  • Accountability and a team-oriented attitude
  • Amazing interpersonal skills with a high degree of self-awareness & empathy
  • Excellent problem-solving and multitasking skills
  • Willingness to participate in on-call rotation, as required
  • The desire to have fun
  • ITIL Foundations Certification
  • Passion for creating and delivering an exceptional client experience
  • Provision, administer, monitor health & performance, and optimize multiple vendor storage platforms
  • Provide operational support for multiple vendor data protection platforms
  • Active involvement in the onboarding process of new clients for the development of the data protection architecture and configuration
  • Perform health and best practice assessments
  • Troubleshoot services and hardware failures
  • Proactively work with the business and clients to inform them and make recommendations for service improvement
  • Develop and maintain effective working relationships with the users, process owners, outside partners, vendors, and key business stakeholders
  • Manage and maintain the team ticket queues for prioritization, assignment of work, SLA, quality & frequency of updates, and timely resolution
  • Plan, schedule and execute patches, enhancements, and upgrades
  • Create and maintain documentation on client/server infrastructure systems, internal process, standard operating procedures
  • Collaborate with other Operational teams to troubleshoot complex systems and take appropriate urgent actions by following escalation procedures