Full-Time

Senior Manager

Oncology Nurse Navigation

Updated on 5/7/2024

Transcarent

Transcarent

201-500 employees

Personalized, data-led on-demand health care app

Consumer Software

Senior

Remote in USA

Required Skills
Communications
Management
Data Analysis
Requirements
  • Graduated from accredited nursing school
  • Master of Science in Nursing degree preferred
  • Multi-state license required with expectation to obtain 51 state licensures within 6 months of hire
  • Oncology Certified Nurse or Oncology Nurse Navigation Certification within 6 months of hire
  • Nurse Executive Board Certification preferred
  • Six Sigma training preferred
  • A minimum of 2 years related work experience in navigation or case management
  • A minimum of 2 years related work experience in leadership experience with demonstrated strong collaboration, facilitation and communication skills
  • A minimum of 5 years clinical acute care experience as a practicing RN
  • Project management and change management experience
  • Understanding of clinical quality guidelines, compliance, and policy development
  • Demonstrated project management skills and ability to multitask and prioritize using a continuous improvement mindset
  • Analytics and problem-solving skills with attention to detail
  • Excellent communication skills; Highly collaborative and flexible
  • Strong supervisory and leadership skills; a “accountability first” mindset
  • Strong knowledge of CPT, DRG and ICD coding principles, desired
Responsibilities
  • Work with cross functional teams to develop new or update existing quality measures, protocols, processes and policies to minimize risk and ensure compliance
  • Lead quality improvement efforts in partnership with the Care Support Services and Oncology Care solution lead
  • Work collaboratively with our Oncology COE facilities, surgeons, and partners in support of achieving the highest quality experience for our Members
  • Support the non-clinical Care Coordinators with clinical subject matter expertise and guidance relating to individual cases and in broader strategy and processes
  • Support the operational needs of the Nurse Navigation program from a clinical perspective including monitoring and support for Member complications
  • Coach, lead, and develop team members with a culture of curiosity, humility and high performance
  • Collaborate with Engineering and Design to create the best processes, high velocity and impact products supported by evidence based clinical practice
  • Be hands on at creating clinical requirements, user cases and user stories based on gathered insights from Members, clients and other stakeholders
  • Guiding and supporting patients/families throughout the cancer care and survivorship experience
  • Identifying special needs of the patient and delegating to appropriate support staff and available services and resources
  • Ensuring understanding of treatment options available
  • Facilitating patient care plans recommended by physician
  • Connecting patient and family with community resources
  • Coordinating multidisciplinary care from time of diagnosis throughout treatment
  • Improving timeliness of appointments
  • Support of Care Coordinators in placement of Oncology surgical cases
  • Support of Health Guides in oncology Member interactions

Transcarent, a leader in the healthcare technology sector, excels in creating a simplified, accessible health and care experience through its innovative consumer app. By leveraging predictive data analytics, the company connects users with personalized, on-demand care from a multidisciplinary team, improving quality while reducing healthcare costs. This focus on data-driven solutions and a commitment to high-quality care makes it an exemplary workplace for professionals passionate about transforming healthcare delivery.

Company Stage

Series D

Total Funding

$424M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

23%