Quantitative User Researcher II
Posted on 2/17/2023
Toronto, ON, Canada
Experience Level
Desired Skills
Data Analysis
Product Design
UI/UX Design
  • Professional experience - approx. 2+ years of professional experience in research, with at least 1+ year of user research experience specifically
  • Bachelor's degree - in Human Factors, Experimental/Cognitive Psychology, HCI, or related field
  • Quantitative research experience - you will scope and execute on quantitative research plans, selecting the appropriate methodology to answer key product and research questions
  • Recruitment experience - you will work closely with Research Operations to define & handle UXR study recruitment needs, logistics, scheduling, and incentives
  • Analysis and storytelling skills - you will need to clearly synthesize and present UXR insights to key stakeholders with actionable takeaways
  • Collaboration skills - you will collaborate across functions such as Product Design, Content Strategy, Product Management, Analytics, Engineering and more
  • Proficiency in research and design tools - such as Qualtrics, Userzoom/Usertesting, Optimal Workshop, Reduct, Full Story, Resonate, Figma and Miro
  • Product centric mindset - your research will be focused on the digital CX and helping product and design to discover and deliver on new opportunities
  • Join our Storefront team as a Quantitative User Researcher II and become an essential contributor to shaping our user experience. In this role, you'll work on a variety of projects and be responsible for measuring their impact. Additionally, you'll have the chance to collaborate with our AAI team, providing even more exciting opportunities to grow and develop your skills
  • You'll utilize your expertise with business intelligence platforms, specifically Looker, to promote the utilization of product analytics throughout the user research function. This role requires your proficiency in quantitative research methodologies, allowing you to lead large-scale surveys, conduct UX benchmarking studies and segmentation, among other approaches. You'll also have the opportunity to explore innovative data sources and advanced visualization tools such as Full Story, and Google Big Query, as well as analysis tools like SPSS or R
  • As a Quantitative User Researcher II, your focus will be on uncovering the "what" of Storefront's user experience and identifying opportunities to improve our CX at scale. Your findings will be integral to shaping our user experience strategy, ensuring that our customers have the best possible experience on our platform
  • If you're looking for a challenging and exciting role that allows you to make a meaningful impact, then this is the opportunity for you! Join our team and help us revolutionize the way our customers shop on our platform

5,001-10,000 employees

Online home goods retailer
Company Overview
Wayfair's mission is on a mission to help everyone, anywhere create their feeling of home. Wayfair is an online retailer that offers a wide selection of home furnishings and decor.
Company Core Values
  • Relentless customer focus
  • Deliver results with agility
  • Use good judgement
  • Build the best team
  • Collaborate effectively
  • Respect others
  • Be an owner
  • Innovate & improve
  • Adapt & grow