Full-Time

Global Program Strategy Manager

Commercial Transformation

Posted on 11/20/2024

Uber

Uber

10,001+ employees

Global platform for ride-hailing and logistics

Automotive & Transportation
Consumer Goods

Compensation Overview

$112k - $137kAnnually

+ Bonus Program + Equity Award

Mid

Company Historically Provides H1B Sponsorship

San Francisco, CA, USA + 2 more

More locations: Chicago, IL, USA | New York, NY, USA

Employees are expected to spend at least half of their work time in their assigned office.

Category
Project Management
Strategy Development
Business & Strategy
Requirements
  • 4+ years’ experience in process, program or project management, preferably building programs/ processes that scale globally
  • 3+ years’ experience designing and implementing global programs and/ organizational transformations in a highly complex organization
  • Excellent program management skills, and ability to design and deliver end-to-end programs
  • Bachelor’s degree
Responsibilities
  • Current State Understanding and framing the process current state for end users of the process (mainly commercial and commercial operations teams) considering all regions, lines of business and segments.
  • Outside In Perspective Framing and coordinating what’s needed to bring an outside perspective/ insights to the transformation meant to identify and inform the process’s future state.
  • Process Roadmap Create and own with the Global Process Owners the transformation roadmap for the process. This will require the ability to translate/ break business and technology requirements into frameworks/ subcomponents that are relatable and easy to communicate within the organization.
  • Connection with leadership
  • Build and drive narrative/ storytelling to keep the organization aligned with the process progress, status and needs.
  • Coordination of organized sessions with the organization’s leadership team to enable visibility on progress versus the roadmap, enable organized decision making, and define risks, needs and path ahead.
  • Data Driven Connecting the process with the business insights team to guarantee a numbers driven transformation that’s setting strong foundations to enable standardized measurement and metrics across the organization.
  • Connection with Data and Tech The future state of the process will rely heavily on what can be scalable and feasible with our technology stack. A successful PSM will be working very closely with the D&T team to guarantee that from the beginning, a roadmap is built reflecting the data and technology needs.

Uber connects people and goods through its global platform, offering services in ride-hailing and logistics. Users can request rides or deliveries via the app, which matches them with drivers or delivery personnel. The company operates on a commission-based model, earning revenue from ride fares, delivery fees, and service charges. What sets Uber apart from its competitors is its extensive range of services, including freight and essential goods transportation, alongside traditional ride-hailing. Uber aims to enhance safety with measures like driver background checks and real-time verification, while continuously expanding its offerings to meet diverse customer needs.

Company Stage

IPO

Total Funding

$15.4B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

11%

1 year growth

20%

2 year growth

38%
Simplify Jobs

Simplify's Take

What believers are saying

  • Uber's innovative travel products, such as Uber Yacht and Uber Cruise, cater to high-end tourists, potentially increasing revenue and brand prestige.
  • The settlement in Massachusetts could serve as a model for similar agreements globally, enhancing driver satisfaction and retention.
  • Uber's 'One Less Car' initiative could attract environmentally conscious consumers, boosting its reputation and user base.

What critics are saying

  • The high cost of settlements and compliance with new regulations could strain Uber's financial resources.
  • Expanding into new services like boat rides may divert focus and resources from its core ride-hailing business.

What makes Uber unique

  • Uber's expansion into boat services in European tourist destinations like Ibiza, Venice, and Greece sets it apart from traditional ride-hailing competitors.
  • The company's strategic push to become a super app, offering comprehensive travel booking options, differentiates it from other ride-hailing services.
  • Uber's settlement with Massachusetts, which includes guaranteed minimum pay and benefits for drivers, positions it as a leader in driver welfare compared to other gig economy companies.

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