Full-Time

Senior Software Engineer

Foundations

Updated on 5/12/2026

Qualified

Qualified

201-500 employees

Real-time conversational marketing and sales automation

Compensation Overview

$148.5k - $223.9k/yr

Remote in USA + 1 more

More locations: Remote in Canada

Remote

Category
Software Engineering (1)
Required Skills
Datadog
Claude
Sentry
Kubernetes
Microsoft Azure
Python
Grafana
Ruby
SQL
Postgres
Clickhouse
Docker
TypeScript
CloudFormation
AWS
Go
Prometheus
Terraform
Google Cloud Platform
Requirements
  • 5+ years of experience in professional software development with a strong emphasis on backend systems, cloud platforms, and infrastructure
  • Proficiency in programming languages such as Go, Python, Typescript, or Ruby
  • Deep experience architecting secure solutions on cloud-based infrastructure (e.g., Amazon Web Services, Google Cloud, or Microsoft Azure)
  • Proven experience in automated provisioning using infrastructure as code tools such as Terraform, Cloud Development Kit, AWS CloudFormation, or Pulumi
  • Experience with automated deployments using container orchestration technologies such as Kubernetes, AWS Elastic Container Service, or Docker
  • Strong hands-on experience with monitoring and logging tools such as DataDog, Prometheus, Grafana, or ELK
  • Familiarity with SQL, relational databases (PostgreSQL preferred), and data warehousing solutions (e.g., ClickHouse)
  • Proficiency in AI-assisted software development tools (e.g., Claude, Cursor, etc.) and ability to leverage these tools to accelerate output
  • Bachelor's or Master's degree in Computer Science, or equivalent work experience
Responsibilities
  • Architect and build: Lead the design and implementation of secure, fault-tolerant, and highly available cloud infrastructure on public cloud services
  • System optimization: Continuously improve system performance, identify bottlenecks, and deploy optimizations for smooth operation at scale for highly-trafficked services
  • CI/CD evolution: Lead the evolution of Continuous Integration and Deployment pipelines in a multi-service environment, reducing complexity and increasing resilience
  • Infrastructure management: Plan and execute timely infrastructure upgrades and changes using infrastructure-as-code to enable faster execution, improved scale, and increased cost efficiency
  • Observability: Leverage tools like DataDog, Sentry, and others to monitor system infrastructure, configure alerts for anomalies, and proactively ensure system health
  • Documentation and standards: Define, promote, and maintain runbooks, operating procedures, and system architecture diagrams; uphold high standards of quality through rigorous testing and code reviews
  • Mentorship: Act as a force multiplier by providing technical guidance, mentoring other engineers, and fostering a culture of engineering excellence
  • Agility: Embrace a culture of flexibility and efficiency, moving fast to capture opportunities while wearing multiple hats in a startup environment

Qualified provides a platform for B2B businesses to engage website visitors in real time using chat, voice, and video to drive conversions. The system uses AI and machine learning to analyze visitor behavior and identify high-value prospects, triggering targeted interactions at the right moment. It operates on a tiered subscription model, with fees based on the number of users, interaction volume, and enabled features, and can include premium features, custom integrations, and professional services. Unlike some competitors that offer generic marketing tools, Qualified focuses on live, personalized conversations and behavior-based engagement to improve lead generation and sales efficiency. Its goal is to help marketing and sales teams turn website visitors into customers by increasing engagement, speeding responses, and enabling more effective qualification and handoffs.

Company Size

201-500

Company Stage

Series C

Total Funding

$163M

Headquarters

San Francisco, California

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • 185% customer growth since last quarter with clients like Dun & Bradstreet and Epson.
  • Blackbaud achieved 68% more meetings and 118% conversation rise using Piper.
  • Salesforce acquisition integrates Piper into Agentforce, closing Q1 FY2027.

What critics are saying

  • FTC blocks Salesforce acquisition due to AI CRM antitrust in 3-6 months.
  • 6sense captures enterprises with superior ABM intent data in 6-12 months.
  • OpenAI GPT-5 commoditizes Piper via public APIs in 12-24 months.

What makes Qualified unique

  • Qualified's Piper AI SDR autonomously generates pipeline using Salesforce data natively.
  • Transforms websites into multi-modal experiences with chat, voice, and video for real-time engagement.
  • Agentic marketing platform enables full-funnel buyer advancement from visit to conversion.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Stock Options

401(k) Retirement Plan

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Professional Development Budget

Conference Attendance Budget

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Relocation Assistance

Employee Referral Bonus

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Meal Benefits

Legal Services

Employee Discounts

Company Equity

Pet Insurance

Bereavement Leave

Training Programs

Telemedicine

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-6%
Business Wire
Feb 25th, 2026
Qualified sees 185% growth in customer acquisitions driven by AI SDR agent Piper

Qualified announced a 185% increase in new customer acquisitions since last quarter, driven by demand for its AI SDR agent, Piper. New customers include Dun & Bradstreet, Epson and Sprout Social, whilst existing clients like Blackbaud and LogicMonitor have expanded their use of the platform. The company is positioning itself at the forefront of "agentic marketing", where AI agents autonomously manage full-funnel automation. Piper engages, qualifies and advances buyers across multiple stages, from website visits to email nurture to conversion, replacing traditional marketing automation platforms. Blackbaud reported a 68% increase in meetings booked and 118% rise in conversations after adopting Piper. Recent product enhancements include PiperX, which enables multi-stage autonomy and interactions via text, voice or video.

MarTech
Dec 19th, 2025
Salesforce buys Qualified to accelerate its AI-driven GTM strategy

Salesforce buys Qualified to accelerate its AI-driven GTM strategy. Salesforce is adding real-time AI sales agents with the acquisition of Qualified, signaling a deeper shift toward automated, agent-driven GTM workflows. Salesforce is making another move to turn its "agentic enterprise" vision into reality - this time by acquiring Qualified, a long-time partner focused on AI-driven sales engagement. Announced this week, the deal brings Qualified's real-time AI agents directly into Salesforce's Agentforce platform. These agents specialize in the early stages of customer interaction - chatting with site visitors, qualifying leads and routing conversations - automating a category of work that still clogs up service and sales workflows. For Salesforce, it's a way to expand AI-driven pipeline generation without overhauling its platform, since Qualified was already built natively for the ecosystem. This acquisition is about shifting how teams work. The company is leaning into agent-first solutions that let GTM teams scale more efficiently - not by adding headcount, but by automating what used to be manual. And that reflects a broader trend: buyers now expect AI to be part of the experience from the first click. "The agentification of the enterprise continues to accelerate," Steve Fisher, president and chief product officer, Salesforce, said in a release. "By integrating Qualified's agentic marketing expertise into Agentforce, we will enhance our ability to offer autonomous pipeline generation and empower our customers to scale their revenue teams with agent-first solutions that drive efficient growth." Qualified's integration into Agentforce means Salesforce customers will soon have more support for handling repetitive inbound traffic, structuring qualification flows, and kicking off the right next steps - automatically. For Qualified, which was co-founded by Salesforce alumni, joining the mothership marks a return rather than a pivot. The timing makes sense. GTM teams are under pressure to produce pipeline with fewer resources, and AI agents are emerging as a core solution. With this move, Salesforce is positioning itself not just as a CRM - but as the control center for a fully automated, AI-powered go-to-market engine.

Salesforce
Dec 17th, 2025
Salesforce Signs Definitive Agreement to Acquire Qualified

Salesforce signs definitive agreement to acquire Qualified. Salesforce, the world's #1 AI CRM, today announced it has signed a definitive agreement to acquire Qualified, a leading provider of agentic AI marketing solutions. Qualified provides an agentic AI marketing product designed to engage and convert inbound buyers. Its flagship product serves as an "always-on" AI worker that transforms websites into engaging, multi-modal conversational experiences to qualify and nurture leads. Bringing Qualified into the Salesforce ecosystem will allow customers to quickly deploy fully-featured marketing agents that autonomously generate pipeline. "The agentification of the enterprise continues to accelerate," said Steve Fisher, President and Chief Product Officer, Salesforce. "By integrating Qualified's agentic marketing expertise into Agentforce, we will enhance our ability to offer autonomous pipeline generation and empower our customers to scale their revenue teams with agent-first solutions that drive efficient growth." "We founded Qualified to revolutionize how B2B companies generate pipeline, and today, that vision takes a massive leap forward," said Kraig Swensrud, CEO and Co-Founder of Qualified. "As Salesforce alumni, my co-founders and I have always built our products to deeply integrate with Salesforce. Joining forces with Salesforce is a natural evolution that will allow us to bring the power of agentic marketing to the enterprise." As a Salesforce AppExchange partner and a Salesforce Ventures portfolio company, Qualified is a leader in agentic marketing - providing intent data, conversational AI, and meeting scheduling capabilities that help customers turn website traffic into pipeline. Accelerating Agentforce with agentic marketing. Marketing and sales teams are increasingly focused on growth and the rise of the AI workforce. By investing deeply in agentic marketing solutions, Salesforce will accelerate its Agentforce Sales and Agentforce Marketing products. Qualified's capabilities will enable Salesforce to offer a more comprehensive agentic marketing solution, further reinforcing its commitment to helping companies become agentic enterprises. These solutions are essential for modernizing the B2B buying experience and allowing human sellers to focus on closing deals while AI agents handle the initial engagement. The transaction is expected to close in the first quarter of Salesforce's fiscal year 2027, subject to customary closing conditions, including the receipt of required regulatory approvals. This press release contains forward-looking information related to Salesforce, Qualified, and the acquisition of Qualified by Salesforce that involves substantial risks, uncertainties and assumptions that could cause actual results to differ materially from those expressed or implied by such statements. Forward-looking statements in this report include, among other things, statements about the potential benefits of the proposed acquisition, Salesforce's plans, objectives, expectations and intentions, the financial condition, results of operations and business of Salesforce and the anticipated timing of the closing of the proposed acquisition. Risks and uncertainties include, among other things, risks related to the ability of Salesforce to close the proposed acquisition on a timely basis or at all; the ability to realize the anticipated benefits of the proposed acquisition, including the possibility that the expected benefits from the proposed acquisition will not be realized within the expected time period or at all; negative effects of the announcement of the proposed acquisition on the market price of Salesforce's common stock or on the its operating results; transaction costs; unknown liabilities; the risk of litigation or regulatory actions related to the proposed acquisition; and the effect of general economic and market conditions. About Salesforce. Salesforce helps organizations of any size become agentic enterprises - integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation. Visit www.salesforce.com for more information.

Martechvibe
Sep 4th, 2025
Qualified Introduces Piper for HubSpot

At HubSpot INBOUND, Qualified has introduced Piper for HubSpot.

PYMNTS
Feb 20th, 2025
In The Genai Era, Why Are Customer Service Chatbots Dumb?

When ChatGPT first burst onto the scene, it sparked a wave of enthusiasm about how generative artificial intelligence (GenAI) could revolutionize online customer service. Finally, users won’t have to be frustrated by the canned answers of basic chatbots that often miss the mark. Instead, they could engage with a helpful, chatty AI chatbot that could understand their needs and — in the age of AI agents — complete the task. No need to call or text a human agent. More than two years later, many customer-facing chatbots aren’t smarter. Instead, AI has been relegated to helping human representatives research company policies and product information that they can give to customers