Part-Time
Customer Service Associate
Wawa
10,001+ employees
Runs convenience stores with made-to-order foods
Compensation Overview
$15.50 - $19.25/hr
Fallston, MD, USA
In Person
 Customer Experience & Support (1) |
|---|
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- The candidate must have strong communication and customer service skills.
- The candidate must be at least 16 years old and have reliable transportation.
- The candidate must be able to work in a fast-paced environment and multitask.
- The candidate should be able to work in a team environment.
- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and identification verification for age-restricted products.
- Ensure the store is well-stocked and that shelves remain fresh, full, and inviting.
- Help keep the store clean and safe by following established policies, procedures, and guidelines.
- Complete store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
Wawa runs a large network of convenience retail stores that offer fresh, made-to-order foods and beverages, coffee, fuel services, and surcharge-free ATMs. Customers visit Wawa to get everyday items quickly, with options to customize orders at in-store counters or kiosks and to refuel vehicles. The company differentiates itself through its strong focus on its associates and community, providing extensive benefits (ESOP, tuition reimbursement, 401(k), health coverage, wellness programs) and opportunities for volunteering and charitable giving, which supports employee retention and neighborhood engagement. Wawa emphasizes growth and expansion to serve more regions, while aiming to brighten customers’ days with friendly service and reliable daily stops.
Company Size
10,001+
Company Stage
Grant
Total Funding
$710K
Headquarters
Taguig, Philippines
Founded
1865
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Simplify's Take
What believers are saying
- August 2026 Pennsylvania rollout adds eight branded fast chargers, including five 400-kW sites.
- Tennessee opens three stores in August and September 2026, targeting 50 state locations.
- North Carolina and Wilmington approvals keep the Southeast expansion pipeline moving.
What critics are saying
- Wawa's 2019 data breach still drives settlements, including 2025 financial-institution claims.
- New Wawa-branded EV chargers depend on Electrify America; failures damage store traffic.
- A second major cyber incident could cripple payment trust and stall transactions.
What makes Wawa unique
- Wawa's fresh hoagies, coffee, and made-to-order breakfast keep daily repeat traffic.
- The chain pairs convenience stores with fuel, drive-thru, and high-power EV charging.
- Management owns the brand experience through Wawa-branded chargers, not just third-party plugs.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Company Equity
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Paid Vacation
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 15%1 year growth
↑ 15%2 year growth
↑ 15%Wawa to open new Okaloosa County location, featuring free coffee and T-shirts. Posted: Aug 21, 2026 / 10:18 AM CDT Updated: Aug 21, 2026 / 10:47 AM CDT Video above: 'News 5 Now' - Top Stories from Aug. 21, 2026 NICEVILLE, Fla. (WKRG) - A new Wawa is set to open next week in Okaloosa County. According to a company news release, the new store, located on John Sims Parkway in Niceville, will open on Thursday, Aug. 27. The release said a countdown will begin at 7:55 a.m., with doors opening at 8 a.m. and a ceremony taking place at 8:30. T-shirts will be given out to the first 100 customers, and free hot coffee in any size will be available to all customers. A hoagie-building competition will also take place with local first responders.
Wawa to launch branded EV fast chargers at eight Pennsylvania stores. The retailer will use Electrify America's white-label charging platform, with five sites offering up to 400 kW and both NACS and CCS connectors. Prefer on Google Wawa plans to deploy its own branded DC fast-charging stations at eight stores in Pennsylvania this year, expanding the convenience retailer's direct involvement in electric vehicle charging. The company will use Electrify America's white-label charging platform, which provides the charging equipment, software and network support while allowing Wawa to operate the stations under its own brand. Five sites to offer 400 kW charging. Five of the eight planned locations will feature chargers supporting both NACS and CCS connectors, with charging capacity of up to 400 kW. The remaining three sites will use CCS-only chargers capable of delivering up to 350 kW. The actual charging speed available to an individual vehicle will depend on the vehicle's battery and charging system. The 400 kW hardware nevertheless places the new stations among the higher-power public chargers being deployed in the United States. The three CCS-only, 350 kW locations are planned for: * 5900 Bristol Pike, Bristol * 7572 Schantz Road, Allentown * 1960 John Fries Highway, Quakertown The five locations with 400 kW chargers and both NACS and CCS connectors are: * 8240 West Chester Pike, Upper Darby * 1600 Egypt Road, Phoenixville * 1242 West Baltimore Pike, Media * 164 Maynard Street, Williamsport * 413 Lancaster Avenue, Reading Wawa expands direct role in EV charging. Wawa previously introduced self-branded Tesla Superchargers and is now extending the approach to chargers supplied through Electrify America. The retailer said the Pennsylvania rollout will serve as a test of its Wawa-owned charging model, giving the company greater control over branding, reliability and the customer experience. "Owning Wawa-branded EV chargers allows us to provide more options throughout 14 states for our customers," said Rich Makin, Wawa's senior vice president and chief fuel and development officer. For Wawa, operating branded charging stations also creates an opportunity to integrate EV charging more closely with its convenience-store business, potentially encouraging drivers to use the stores while their vehicles charge. Electrify America provides charging platform. Electrify America's white-label platform allows Wawa to operate the stations under its own name while relying on Electrify America for the underlying charging equipment, software and network support. The arrangement gives Wawa a branded customer-facing charging network without requiring the retailer to independently develop all of the technology and network infrastructure. The eight Pennsylvania stations will add to Wawa's existing relationships with charging providers. The company also hosts IONNA fast chargers and Tesla Superchargers at selected locations. The new Wawa-branded stations are not intended to replace those existing partnerships, but instead expand the retailer's direct role in EV charging. Pennsylvania rollout tests new charging strategy. Wawa has not announced individual opening dates or pricing for the eight stations. The Pennsylvania deployment will provide the retailer with experience operating branded high-power charging infrastructure as EV charging becomes an increasingly important part of the convenience-store business. The use of both NACS and CCS at five locations also gives drivers using different charging standards access to the new high-power sites.
Wilmington City Council approves rezoning for third Wawa location. 1 hour ago WILMINGTON, NC (WWAY) - Wilmington City Council has approved a rezoning request that clears the way for a third Wawa location in the city. Council members voted 5-2 to rezone a 1.76-acre site at 524 S. College Road, across from the University of North Carolina Wilmington, from an Office and Institutional District to a Community Business Conditional District. The change allows plans to move forward for a new Wawa convenience store and fuel station. The property includes the former Furniture Fair building, which is expected to be demolished to make way for the new development. During the Aug. 4 meeting, City Council member J.C. Lyle read the approval statement outlining why the rezoning request was considered favorable. "The proposed rezoning is compatible with the existing development pattern and will improve access to goods and services in the area," said Lyle. The South College Road location would become the third Wawa in Wilmington. A Wawa at 6800 Carolina Beach Road opened May 28, while the location at 2402 S. 17th St. is scheduled to celebrate its grand opening Thursday, August 13th.
Wawa announces opening dates for new middle Tennessee stores. August 5, 2026 Wawa has announced grand opening dates for three new Tennessee locations as the convenience store chain continues expanding across the state. The celebrations will begin in Dickson on Wednesday, Aug. 26, followed by Lebanon on Wednesday, Sept. 2, and Murfreesboro on Thursday, Sept. 10. Each location will hold an 8:30 a.m. ribbon-cutting ceremony. The new stores will offer Wawa's fresh food, beverages, convenience items, and fuel. Grand opening events will also feature community partnerships and the company's "Hoagies for Heroes" initiative, which recognizes local everyday heroes. The new locations are: * Dickson: 2424 Highway 46 South * Lebanon: 1000 Murfreesboro Road * Murfreesboro: 5208 Veterans Parkway Wawa said it expects to have as many as seven stores open in Tennessee by the end of 2026. Looking ahead, the company plans to open more than 50 locations across the state over the next decade. According to the company, each new store represents an investment of more than $7.5 million, creates work for about 140 contractors and local partners during construction, and will employ an average of 35 people once open. Wawa estimates its Tennessee expansion will create approximately 1,750 long-term jobs. The company is also hiring associates for its Tennessee stores as it prepares for additional openings later this year.
Wawa sets opening dates for stores in Lebanon, Murfreesboro, Dickson. Nashville Tennessean Aug. 5, 2026, 10:38 a.m. CT Wawa debuted its first Tennessee location this summer and is expanding quickly. Founded in Pennsylvania in 1964, the gas station and market is a longstanding East Coast favorite pit stop. Now the company has confirmed grand opening dates for three new Middle Tennessee stores that have been under construction in Dickson, Lebanon and Murfreesboro. The coming Wawa locations and opening dates are: * Dickson: To open at Aug. 26 at 2424 Tennessee 46 South * Lebanon: Opening Sept. 2 at 1000 Murfreesboro Road * Murfreesboro: Sept. 10 opening at 5208 Veterans Parkway Each new store plans a ribbon cutting ceremony at 8:30 a.m. on the days they open. Wawa opened its first Tennessee store in Clarksville in June with plans to open 50 locations in the state in the next 10 years. Stores will employ about 35 workers each. The company estimates to ultimately hire for 1,750 jobs in the state. The brand known for its made-to-order hoagies, Sizzli breakfast sandwiches and a signature coffee is also working through the permitting and approval process to potentially build a second store on South Hartmann Drive in Lebanon, the company has said. More stores are also in different stages of development that include the Bellevue area, Gallatin and more.