Full-Time

IT Service Desk Analyst

Crane Co.

Crane Co.

1,001-5,000 employees

No salary listed

Twinsburg, OH, USA

In Person

Category
IT & Security (1)
Required Skills
LDAP
Inventory Management
Computer Networking
JIRA
Requirements
  • Minimum 2-4 years of IT support experience, preferably in a manufacturing or industrial environment.
  • Strong knowledge of Windows operating system, Microsoft Office Suite, and enterprise applications.
  • Experience with ticketing systems (e.g., FreshService, Jira) and remote support tools.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • High integrity and alignment with Crane’s core values.
  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field required.
  • IT certifications (e.g., CompTIA A+, ITIL, Microsoft) are a plus or in progress.
Responsibilities
  • Provide first-level support for hardware, software, and network issues.
  • Diagnosing and resolving technical problems via phone, email, and in-person.
  • Escalate complex issues to appropriate IT teams and follow up to ensure resolution.
  • Assist users with system access, password resets, and application usage.
  • Create and maintain user guides and documentation.
  • Conduct onboarding IT orientation for new employees.
  • Maintain inventory of IT assets and ensure accurate tracking.
  • Support user account setup and permissions in Active Directory and other systems.
  • Monitor system performance and report anomalies.
  • Identify opportunities to streamline support processes and improve service delivery.
  • Participate in CBS-driven kaizen activities and standard work adoption.
  • Support IT projects and system upgrades.
  • Ensure adherence to IT policies, procedures, and security protocols.
  • Support audit readiness and documentation efforts.
  • Maintain confidentiality and data protection standards.
  • Work closely with the IT Manager and cross-functional teams.
  • Participate in team meetings, training sessions, and collaborative initiatives.
  • Foster a culture of accountability, learning, and operational excellence.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Stamford, Connecticut

Founded

1855

Simplify Jobs

Simplify's Take

What believers are saying

  • Analysts project 24.5% revenue growth from Q4 2025 aerospace strength.
  • Microsoft Fabric unifies data for real-time executive decisions.
  • Core orders rose 16% in Q1 2025 amid reaffirmed EPS guidance.

What critics are saying

  • Druck integration dilutes margins with operational disruptions in 2026.
  • European chemicals demand weakens Process Flow Technologies revenue.
  • Tariff hikes disrupt aerospace supply chain within 6 months.

What makes Crane Co. unique

  • Crane integrates Druck's silicon-based pressure sensors into Aerospace segment.
  • Reuter-Stokes enables nuclear opportunities in plant restarts and SMRs.
  • Panametrics bolsters process flow with ultrasonic sensing technologies.

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Your Connections

People at Crane Co. who can refer or advise you

Benefits

Health Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Holidays

Paid Sick Leave

Hybrid Work Options

Wellness Program

Mental Health Support

Conference Attendance Budget

Professional Development Budget

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

Company News

PrivSource
Apr 6th, 2026
Crane Company Acquires Druck, Panametrics, Reuter-Stokes and optek-Danulat from Baker Hughes | PrivSource

Crane Company completed its previously announced acquisitions of Druck, Panametrics, and Reuter-Stokes from Baker Hughes on January 1, 2026. Crane also compl...

Gabelli Funds
Mar 16th, 2026
Crane Company - Alex Alcala (EVP & COO), Shangaza Dasent (SVP, Process Flow Technologies).

Crane Company - Alex Alcala (EVP & COO), Shangaza Dasent (SVP, Process Flow Technologies). Audio Player About this podcast. Crane Company - Alex Alcala (EVP & COO), Shangaza Dasent (SVP, Process Flow Technologies) present at the 36th Annual Gabelli Pump, Valve, and Water Systems Symposium held on February 26th, 2026. Moderated by LtCol Tony Bancroft, USMCR (Portfolio Manager). To learn more about Gabelli Funds' fundamental, research-driven approach to investing, visit https://m.gabelli.com/gtv_cu or email [email protected]. Connect with Gabelli Funds: - LinkedIn - https://www.linkedin.com/company/investgabelli/ - X - https://x.com/InvestGabelli - Instagram - https://www.instagram.com/investgabelli/ - Facebook - https://www.facebook.com/InvestGabelli http://www.Gabelli.com Invest with Us 1-800-GABELLI (800-422-3554)

Yahoo Finance
Mar 9th, 2026
Analysts upgrade Crane revenue outlook to 24.5% growth despite five-year decline

Analysts have sharply upgraded Crane's revenue outlook, now projecting 24.5% growth over the next 12 months after years of decline. This marks a significant shift for the company, whose revenue has fallen 3.9% annually over the past five years, even as earnings per share grew 9.5% annually. The upgrade follows Crane's fourth-quarter 2025 results, which showed higher sales and earnings versus the prior year. The company's aerospace, process flow and sensing businesses have demonstrated an ability to convert modest sales into meaningful earnings growth. However, risks remain around integration of recent acquisitions including PSI, Panametrics and Reuter Stokes, as well as potential weakness in European chemicals demand. Most optimistic analysts project revenue reaching $3.2 billion and earnings of $491.3 million by 2028.

AP Corp
Mar 1st, 2026
Druck is now part of Crane Company - here's what that means for New England customers.

Druck is now part of Crane Company - here's what that means for New England customers. When Crane Company completed its acquisition of Druck at the start of 2026, it marked a significant moment for one of the most respected names in pressure sensing and calibration instrumentation - and for the customers and partners who have built their operations around Druck technology for decades. For AP Corp, the authorized manufacturers' representative for Druck in New England, the transition represents an opportunity worth understanding clearly. Druck's story begins in 1972 in Leicester, UK, where founders Mike Bertioli and John Salmon set out to commercialize the world's first silicon-based piezoresistive pressure sensors. They named the company after the German word for "pressure," a deliberate signal of the precision and quality they intended to deliver. That founding ambition shaped everything that followed. By 2002, Druck had grown into a global force in pressure measurement and was acquired by GE, eventually becoming part of Baker Hughes as that broader portfolio evolved over the following years. Through each transition, the core of the business - including the Class 100 Clean Room in Leicester where Druck manufactures its own silicon - remained intact and continued to advance. The move to Crane Company, which became effective January 1, 2026, is the latest and arguably most strategically coherent chapter in that history. For anyone asking what happened to Druck after Baker Hughes, or whether Druck is now part of Crane Company, the answer is straightforward: yes, and the fit is a logical one. Crane is one of America's oldest industrial manufacturers, founded in 1855, with more than 170 years of experience building precision-engineered components for demanding applications. Druck now sits within Crane's Aerospace and Electronics segment, which already carried a strong foundation in sensing systems, fluid management, and mission-critical technologies for aerospace and defense markets. Bringing Druck's pressure sensing and calibration capabilities into that structure is not a departure - it is a deliberate extension of what Crane has been building for generations. That strategic alignment carries real implications for Druck's customers. Engineers and procurement teams who specify sensors and calibration equipment for critical applications need confidence that the technology behind those products will continue to be invested in, supported, and available over the long term. Crane is not a financial holding company looking for a short-term return. It is an industrial technology business that understands precision sensing, values it, and has the global infrastructure to grow it. That kind of organizational stability matters, particularly for customers in industries where changing instrumentation suppliers mid-program is neither simple nor desirable. Druck itself brings considerable strength to the combination. The company serves more than 4,000 customers across more than 70 countries, operating across industries that include aerospace, oil and gas, hydrogen, power generation, motorsport, meteorology, and industrial manufacturing, among others. Its proprietary TERPS sensor platform and its ownership of the full technology chain - from silicon wafer through finished product - give Druck a depth of intellectual property that few competitors can match. Its product portfolio spans pressure sensors, test and calibration instruments, and OEM solutions, all designed for the environments where measurement accuracy is not a preference but a requirement. For Druck customers across New England - in Connecticut, Massachusetts, Rhode Island, Vermont, New Hampshire, and Maine - the local point of contact remains unchanged. AP Corp continues to serve as the authorized manufacturers' representative for Druck throughout the region. AP Corp brings long-standing relationships with Druck and deep familiarity with the applications its New England customers run every day. Whether the need is pressure sensors for a demanding industrial process, calibration instrumentation for an aerospace test environment, or guidance on selecting the right Druck solution for a specific application, AP Corp remains the on-the-ground resource for technical support, product sourcing, and responsive service. The ownership has evolved. The local partnership has not.

Branson Tri-Lakes News
Feb 20th, 2026
Crane musicians shine at Annual GOC Conference Band

Crane musicians shine at Annual GOC Conference Band. * Sarah Powell * Feb 20, 2026 * 0 The Crane School District proudly hosted the 2nd Annual GOC Conference Band, welcoming talented student musicians from the area for a full day of rehearsals, collaboration and an evening performance. Several Crane band students not only participated in the prestigious event but earned impressive chair placements following competitive auditions. "Some of our band students participated and performed in the 2nd annual GOC Conference Band here in Crane, Crane R-III Bands said on social media. "These band students auditioned for a chair-placement and worked all day with the wonderful retired director Gina Buxton and put on a performance last night."