Full-Time

Outreach Manager

Updated on 4/29/2025

Charlie Health

Charlie Health

1,001-5,000 employees

Online mental health treatment for youth

Compensation Overview

$65k - $75k/yr

+ Performance-based bonus

Junior, Mid

Casa Grande, AZ, USA

Must be based in Pinal or Maricopa County, AZ; Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners.

Category
Customer Success
Sales & Account Management
Required Skills
Sales
Salesforce
Connection
Connection
Connection
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Requirements
  • Must be based in Pinal or Maricopa County, AZ
  • Must be fluent in English
  • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
  • Experience working with or selling to healthcare organizations a plus
  • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
  • Ability to energize, advise & persuade senior corporate personnel
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Experience with Microsoft Office, Salesforce & Zoom is a plus
Responsibilities
  • Develop and operationalize GTM strategy for efficient new market penetration
  • Create, build, and manage relationships with referral sources across priority markets
  • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
  • Design strategies to better support and engage referral partners across different channels
  • Deepen Charlie Health’s penetration across existing partnerships
  • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Charlie Health provides online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay for services out-of-pocket or through insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms, supported by annual outcomes reports and clinical research. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals in need.

Company Size

1,001-5,000

Company Stage

Seed

Total Funding

$850K

Headquarters

Bozeman, Montana

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for virtual mental health services boosts Charlie Health's market potential.
  • Partnerships with healthcare systems expand reach and improve service delivery.
  • Evidence-based approach aligns with industry trends, enhancing treatment outcomes.

What critics are saying

  • Increased competition from Talkspace's consortium may reduce Charlie Health's market share.
  • Rapid expansion into substance use disorder treatment could strain operational capacity.
  • Partnership with Memorial Hermann may face challenges if demand exceeds current capacity.

What makes Charlie Health unique

  • Charlie Health offers a virtual Intensive Outpatient Program for personalized mental health care.
  • The company provides rapid access to services, available within 24 hours of contact.
  • Charlie Health integrates peer connection in treatment, enhancing support and recovery.

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Benefits

Health Insurance

Mental Health Support

Flexible Work Hours

Professional Development Budget

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Hit Consultant
Apr 29th, 2025
Charlie Health Launches Virtual Program For Primary Substance Use Disorder Treatment

What You Should Know:– Charlie Health, the leading provider of virtual high-acuity behavioral healthcare, today announced the launch of its dedicated virtual treatment program for individuals with primary substance use disorders (SUD).– Building on years of experience supporting clients with co-occurring substance use and mental health conditions, the program formalizes and expands Charlie Health’s proven virtual intensive treatment model to serve teens and adults whose primary need is SUD care—delivering personalized support, specialized clinical expertise, and fully integrated, measurement-based treatment.Charlie Health Expands Virtual High-Acuity Care with Comprehensive Substance Use Disorder ProgramCharlie Health, a leading virtual behavioral health provider, delivers high-acuity, evidence-based care designed to drive life-saving outcomes. Offering personalized, intensive treatment for adolescents and adults facing serious mental health and substance use disorders, Charlie Health combines clinical expertise, human connection, and measurement-based care to support long-term recovery. The company is currently in-network with most major commercial and Medicaid health plans across 37 states and growing.Recognizing the critical need—more than 46 million Americans struggle with substance use disorders annually, yet only 6% receive treatment—Charlie Health has launched a new virtual substance use disorder (SUD) program. This initiative addresses access gaps by pairing evidence-based substance use treatment with comprehensive mental health support, ensuring clients receive coordinated care through a single, connected experience.Key features of the virtual SUD program include:Multiple weekly sessions : Clients engage in group therapy, individual therapy, family therapy, and medication-assisted treatment (MAT), all delivered virtually to maintain continuity with school, work, and family life.: Clients engage in group therapy, individual therapy, family therapy, and medication-assisted treatment (MAT), all delivered virtually to maintain continuity with school, work, and family life. Curated peer cohorts and dedicated care teams : Clients are matched with peer groups and consistent clinical teams to provide clinically aligned support throughout the recovery journey.: Clients are matched with peer groups and consistent clinical teams to provide clinically aligned support throughout the recovery journey. Integrated medication-assisted treatment: MAT options, including buprenorphine and naltrexone, are incorporated into personalized care plans aligned with each client’s treatment progress.Charlie Health’s outcomes demonstrate the effectiveness of this model for clients with substance use and co-occurring mental health conditions:94% of clients completing treatment did not require readmission to a higher level of care within three months.84% reduction in opioid use and 80% reduction in alcohol use among clients completing care.Significant mental health improvements, with over 70% reductions in self-harm and suicidal ideation, and nearly 50% reductions in symptoms of depression and anxiety.To further strengthen accountability and support long-term recovery, Charlie Health has partnered with You Are Accountable, a peer-led recovery support program providing virtual coaching and at-home drug and alcohol testing

MedCity News
Sep 13th, 2024
Charlie Health Partners with Cartwheel to Address the Student Mental Health Crisis

Charlie Health, a high-acuity mental health provider, has teamed up with Cartwheel, a mental health partner for schools, the companies announced Tuesday.

Business Wire
Apr 29th, 2024
Talkspace Launches Behavioral Health Consortium Of Specialized Care And Treatment Programs, Expanding In-Network Offerings For Members

NEW YORK--(BUSINESS WIRE)--Today, Talkspace, a leading online behavioral health company, announced the launch of its Behavioral Health Consortium, a curated network of specialty providers featuring Charlie Health, Ria Health, Bicycle Health, and more. This consortium enables Talkspace clinicians to refer insured members to like-minded, in-network, clinically-vetted specialty care providers who provide a higher level of care for higher acuity needs such as treatment for alcoholism, substance use, and eating disorders. As one of the largest in-network digital mental healthcare providers, covering more than 130 million lives, Talkspace is helping patients stay in-network and enhancing access to comprehensive, whole person care. With almost one-third (28.2%) of all adults with mental illness reporting that they were not able to receive the treatment they needed, and nearly 42% of adults reporting they were unable to receive necessary care because they could not afford it, Talkspace’s Behavioral Health Consortium aims to bridge the gap in care. Patients in need of higher levels of care or more structured treatment programs can benefit from Talkspace's clinical team meticulously vetting these providers and can leverage their insurance to access these specialized services, while remaining in-network and removing financial barriers to accessing essential treatment and quality care. “We know it is important for our payer partners to keep their members in-network, as they strive to provide them affordable access to the support they need to thrive,” said Erin Boyd, Chief Growth Officer at Talkspace

PR Newswire
Mar 5th, 2024
Charlie Health And Memorial Hermann Health System Collaborate To Expand Critical Mental Health Access

BOZEMAN, Mont. and HOUSTON, March 5, 2024 /PRNewswire/ -- Charlie Health, the leading provider of virtual high-acuity mental health care for young people, and Memorial Hermann Health System are collaborating to improve access to outpatient mental health treatment programs for Houstonians most at risk for crisis. The partnership aims to fill mental health care gaps in the community by leveraging comprehensive virtual treatment solutions.In Texas, the state that ranks last in terms of mental health treatment access , nearly three-quarters of young people with depression are not getting the help they need. Dr. Victoria Regan, Vice President, Women's and Children's Service Line at Memorial Hermann, explained, "One significant challenge our high-acuity patients experience is waitlists for outpatient treatment programs due to increased demand and limited resources." She added, "Addressing the mental health crisis requires proactive efforts to eliminate barriers to care for those who require an additional level of mental health support, which is exactly what Memorial Hermann is doing with Charlie Health."As part of their commitment to supporting the health and well-being of young people in the Houston community, Memorial Hermann is working with Charlie Health to extend the mental health care their providers can offer to high-acuity patients who may benefit from outpatient treatment programs. Patients who choose to enroll in one of Charlie Health's virtual programs will receive a tailored outpatient treatment plan that incorporates a variety of mental health services

Fierce Healthcare
Mar 5th, 2024
Memorial Hermann taps Charlie Health to fill gaps in critical mental health services

Houston-based Memorial Hermann Health System is partnering with Charlie Health to expand access to outpatient mental health treatment for teens and young adults.