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Customer Success Manager-Data Solutions
Posted on 1/6/2023
INACTIVE
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
SQL
Python
Excel/Numbers/Sheets
Requirements
  • 2-5 years of combined experience performing client-facing, data-driven tasks
  • Bachelor's degree with outstanding records of academic & professional achievement
  • Proficient in Excel, familiarity with SQL, Snowflake, and Python preferred
  • Detail-oriented
  • Thrives in a collaborative environment
  • Critical thinking and problem-solving skills
  • Adaptable
  • Customer-focused mindset
Responsibilities
  • Join customer calls and meetings, working with a Relationship Manager on deals
  • Discover and inventory the tools and complementary data used by Investors and create process flows describing how these connect currently, and how they might in the future using G2's data and integrations
  • Use technical and process expertise to answer questions and advise on best practices, especially to customer technical contacts
  • Conduct and present a detailed analysis of buyer intent, traffic, and review data to strategically support sales
  • Foster strong partnerships with customers, stakeholders, and sponsors within large financial services structures
  • Identify barriers to project success, define resolutions, and manage action plans with internal resources
Desired Qualifications
  • Experience with or interest in working with investment banks, management consultants, venture capital, private equity, hedge funds
G2

501-1,000 employees

Enterprise software marketplace