Full-Time

Customer Service Representative/Customer Service Specialist

Bilingual French

Confirmed live in the last 24 hours

American Financial Group

American Financial Group

Compensation Overview

$24 - $27Hourly

Mid, Senior

Bellevue, WA, USA

Hybrid work schedule after initial training period.

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service

You match the following American Financial Group's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School Diploma or equivalent
  • Good typing skills: 40+ words per minute – if you are not sure of your typing level, we can test you and provide guidance on improving your typing skills.
  • Must speak, read, and write English and French fluently.
  • Generally, 4 to 6 years of related experience. As appropriate for line of business, insurance licensure and/or certifications may be required.
Responsibilities
  • Receive inbound phone calls from customers, answer their questions, and help solve problems.
  • Make outbound phone calls to insurance agents and brokers to confirm information.
  • Respond to correspondence and information requests by e-mail.
  • Perform data entry of information into our insurance-tracking database.
  • Gain product knowledge so you can talk about product features.
  • Perform other duties as assigned.
American Financial Group

American Financial Group

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