Sales Solutions Engineer @ TurnKey Lender

Sales & Solution Engineering (2)
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Sales & Solution Engineering (2)

TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.

The results so far:

We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year

We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.

You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.

With Turnkey Lender, you will have the chance to make a difference at one of the world’s leading digital lending software companies. From Day 1, you will do meaningful work you are passionate about, with leadership support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.

Our Technical Sales Engineer will start their role by training and onboarding with our Implementation Team to work on implementations of our solution. By month 6, we expect this person to take on the Sales Engineer role full-time.

On the Implementation team, this person will be responsible for working with Project Managers for the delivering, customizing, developing, and participating in the successful implementation of the TurnKey Lender software solution. This is done through a unique combination of coding and SQL DBA table configuration which is part of the setup of the software and additional integrations with external systems via REST\SOAP. The software setups will include customer specific functions in relationships with BI, reporting, and SQL query development. As part of this setup and configuration, it is also required to create detailed process documentation for customer consumption of the solution and the ability to fix/address quality or functional issues of the deployed software configuration as they may be discovered. As part of the interface deployment, the engineer will develop workflows and decision flows with a decision management framework for business processes configuration, which utilizes a SQL table input model and a drag & drop software configuration interface. The goal is to build efficient intelligent automation of digital financing business processes that help our customers to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people everywhere.

On the Sales Team, the engineer will work with the team to establish the business and technical value of TurnKey Lender’s solution in order to meet customer specific requirements and use cases. You will demonstrate Turnkey Lender’s capabilities and guide customers through the solution design process to secure the “technical close” in complex solutions sales.

REQUIREMENTS:

Knowledge of coding languages (e.g. C#, .Net, Python)

Experience in SQL/MSSQL table structures

Knowledge on how to create SQL queries and table merges

Experience with and knowledge about SOAP/REST APIs

Ability to learn new technologies and software

Strong technical background with an understanding of software sales

A creative mindset with the ability to apply new technology to legacy processes

Excellent listening, communication, and presentation skills

Attention to detail and being able to ask questions in detail

Excellent organizational, research, and multi-tasking abilities

Analytical approach with excellent problem-solving skills

BSc/BA in Computer Science, Engineering, or a related field

3+ years of Sales Engineering or related field experience. Fintech or SaaS experience a plus.

Ability to be in office 50% of the time.

RESPONSIBILITIES:

Understand customer challenges and key business goals through discovery calls, discussions, and workshops

Understand business requirements within the scope of contract and translate into specific technical requirements for the software deployment

Understand business requirements that are outside of the scope of contract and communicate those to the project team

Create and define basic and advanced SQL queries

Understand and deploy the process automation systems configuration and development using visual business and decision flow building tools

Create efficient automation processes with well-structured and easily maintainable visual process and decision flows based on customer requirements

Work with developers to design algorithms and flowcharts

Integrate company’s software components with 3rd-party data sources and programs through API’s

Design UI forms, business process logic and decision flows based on predictive models and business rules.

Gather and evaluate user feedback.

Recommend and execute improvements.

Troubleshoot, debug and upgrade software after deployment in customer’s environment

Work with US Sales Team to identify solution opportunities for prospects.

Conduct in-depth product demonstrations tying business problems to Turnkey Lender solutions.

Lead customers through pre-sales solution design balancing functionality, budget, and business impact.

Prepare high-level estimates by analyzing customer requirements and coordinating with the Implementation Team.

Field product-related technical questions from clients and partners.

Collaborate with technical team for continuous product improvement.

Lead RFP responses in conjunction with sales and technical teams.

TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.

Sales Solutions Engineer

TurnKey Lender

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