Ind Associate

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Roles & Responsibilities:

Core Responsibilities:

• Daily Activities
  • Record and process daily sales transactions, vendor invoices, payments/receipts into the accounting system.
  • Reconcile cash registers and ensure daily banking processes are followed.
  • Perform inventory accounting and ensure proper documentation of merchandise movement.
  • Review and process vendor invoices and ensure timely payments.
  • Assist in following up on customer payments and process accounts receivable transactions.
  • Prepare accounts payable and accounts receivable reports for management review.
• Month-End Close:
  • Support in the accruals, prepayments, and adjustment journal entries.
• Compliance & Audit:
  • Ensure compliance with internal controls, policies, and procedures in retail accounting.
  • Assist in audits and other regulatory financial reporting requirements.
• Cross-functional Collaboration:
  • Collaborate with business operations teams to resolve discrepancies if any with interacton with the related teams.

Specific Responsibilities:

Chargeback Processing:

• Monitor the PCO mailbox for incoming chargeback documents.
• Upload documents into AppWorks and resolve any technical or upload issues.
• Identify and manually correct incomplete or inaccurate chargeback data through error management protocols.
• Prepare documentation for Chargebacks and retrievals under $500 to prevent chargebacks.
• Operational Excellence:
• Adhere to established desktop procedures, controls, and compliance standards.
• Ensure timely and accurate reporting of chargeback data (daily, weekly, monthly).
• Collaboration & Leadership:
• Partner with the Operations Lead to resolve disputes and foster a proactive, risk-tolerant team environment.
• Work collaboratively with internal partners to address issues, update processes, and document exceptions.
• Continuous Improvement:
• Identify, propose, and support implementation of process improvement opportunities.
• Engage in training and development initiatives to stay current and enhance skillsets.
• Support additional workload or special projects outside core processes as needed.

Years of Experience:

• 0-2 years of retail accounting experience.
• Experience with accounting software (e.g., Open text, People Soft, Mainframe etc) is a plus.
• Familiarity with POS systems and retail software

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

List the education, certification, and work experience for an incumbent in the job. Enter the Minimum Qualifications and Preferred Qualifications as directed, and delete the areas not used.

List the education, certification, work experience and skills required to minimally qualify an individual for the job.

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field (or equivalent experience)

Skill Set Required

Primary Skills (must have)

• Strong knowledge of accounting principles.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to handle confidential information with integrity.
• Proficiency in Microsoft Office Suite, especially Excel.
• Strong organizational and time-management skills.

Secondary Skills (desired)

• Ability to work under pressure in a fast-paced dynamic environment.
• Team player with good communication and interpersonal skills.
• Willingness to learn and take on new responsibilities

Competency

Expected Level

Competency

Expected Level

Effective Communication

Intermediate

Gaining Buy-in and Influence

Basic

Decision-Making

Basic

Inspiring and Motivating Others

Basic

Personal Flexibility and Adaptability

Intermediate

Navigating Unfamiliar Situations

Basic

Managing Diverse Relationships

Basic

Results-Driven Focus

Intermediate

Maintaining Strategic Focus

Basic

Upholding Integrity and Ethics

Universal

Building Collaborative Relationships

Intermediate

Demonstrating Empathy and Care

Universal

Business Acumen

Basic

Relational Skills

Universal

Benefits

• Competitive salary and company performance-based bonuses.
• Comprehensive health insurance (medical, dental, vision).
• Paid time off and flexible working hours.
• Opportunities for professional development and certification reimbursement.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.