Responsibilities

• Provide Class “A” customer service – Building a good rapport with residents and going above and beyond whenever possible 
• Protect and assist in improving the value of the client’s assets and ensure that building engineering systems continue to perform their intended function
• Perform PM on apartments and building equipment
• Perform repairs, maintenance, and cleaning of property both interior and exterior
• Perform emergency on-call service in a rotation order 
• Perform electrical, HVAC, plumbing, carpentry, masonry and appliance repairs
• Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
• Make units ready for new move‐ins
• Maintain, repair and replace HVAC systems
• Complete grounds work such as grounds pick up, sweeping and light landscaping, as necessary
• Mentor Maintenance Technicians assigned to the property by assigning work orders, scheduling apartment turnovers, and coordinating vendors and contractors in maintenance manager’s absence
• Perform other duties as assigned

Qualifications

• High School Diploma/GED required; equivalent experience will be considered in lieu of the education requirement
• CFC Universal Certification required 
• Maintenance Technician for at least 1-5 years
• Strong knowledge of HVAC, electrical, and plumbing systems in multi-family housing and mid to large size facility operations required
• Current driver’s license without major violations
• Proficient in Microsoft Office, particularly Outlook required
• General understanding and use of Microsoft Word and Excel
• Building automation systems experience a plus
• Yardi experience a plus
• Exposure to budgeting and basic accounting
• Understands elevator maintenance, fire sprinkler/alarm systems and high-rise buildings
• Proficient with computers and relevant computer programs
• Outgoing personality with ability to relate to diverse group of people and build strong relationships
• Ability to work under pressure
• Ability to work effectively as a team contributor on applicable assignments
• Ability to respond to others’ needs in a timely and courteous manner
• Ability to work after hours and weekends, as needed including on-call rotation 
• Desire to work in an entrepreneurial environment and learn in a growing organization
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting 
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment 
• Self-directed and able to work independently, with minimal supervision