Senior Product Manager

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

What You’ll Do

• Managing the entire product line life cycle from strategic planning to tactical activities
• Research customer and market needs and requirements
• Write requirements in Agile Methodology and create wireframes
• Fulfill scrum duties of a Product Owner as needed, including conducting sprint planning and reviewing meetings, authoring stories, and maintaining the product backlog
• Establish and maintain the product roadmap by prioritizing solutions to align with business goals
• Daily interaction with software developers and testers.
• Work with Marketing to produce product collateral and sales tools
• Train both Sales Support and Technical Support in the use and operations of the product
• Conduct product demonstrations for partners and key prospects
• Occasionally support the Pre-Sales team during the sale process including possible assistance in the demonstration and deployment of the product (typically only for large opportunities or key accounts)
• Attend Industry Conferences and Trade Shows and deliver presentations as required
• Maintain current knowledge of competitive product positioning, feature sets, and messaging
• Conduct hands-on and external analyses of competitive products

Experience You’ll Bring

• 5-7 years of experience in a similar role
• Excellent attention to detail, demonstrating awareness of the urgency of communication while exhibiting diplomacy during daily interactions
• Good technical knowledge of IP-related networks, architecture, design, and management as it relates to telecommunications and managed host industries
• Demonstrated understanding of software development and product life cycle
• Excellent writing, communications, customer service, and interpersonal skills
• Confidence and ability to interface professionally with a wide spectrum of customers
• Polish and professionalism in creating and delivering presentations and training sessions to a diverse set of groups, customizing messaging to suit the audience
• Ability to effectively conduct formal and informal training sessions or presentations.
• Solid multi-tasking and problem-resolution abilities
• The ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
• Ability to prioritize and manage time effectively
• Quick learner with a desire to learn new tools and techniques
• Demonstrated ability to work independently and partner effectively within and outside your immediate team to achieve desired business results
• Experience in agile software development methodology
• MBA + Computer Science or Engineering degree a plus
• Solid understanding of the latest software technologies, trends, and strategies
• Mac OS X, Linux, and Windows Server experience a plus
• Completion of Pragmatic Marketing’s “Practical Product Management” course a plus
• This position requires some travel (must maintain a valid passport at all times)

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If you want to bring your ideas to life, apply at SOTI today.

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected].

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.