Full-Time

Gainsight Admin

Posted on 2/4/2025

Ontra

Ontra

501-1,000 employees

AI solutions for automating legal processes

AI & Machine Learning
Financial Services
Legal

Compensation Overview

$68k - $102kAnnually

+ Equity Grants + Commission

Junior

Remote in USA

Candidates must be based in one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Salesforce
Snowflake

You match the following Ontra's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least one year of Gainsight experience required
  • Holding a Gainsight certification and additional professional experience in relevant fields is a plus
  • Familiarity with Salesforce and Snowflake preferred
  • Ability to integrate and utilize software tools effectively within a business setting
Responsibilities
  • Oversee user accounts and permissions, perform system health checks, and manage routine data imports to ensure optimal Gainsight performance
  • Identify, rectify discrepancies in customer records, and maintain high standards of data accuracy within the Gainsight platform
  • Develop and update dashboards, reports, and workflows to meet evolving business requirements, improving visibility for CSMs and leadership
  • Assist in executing small system changes and implementing new Gainsight features to enhance user experience and platform utility
  • Partner with Customer Success Operations to align Gainsight processes with organizational goals and participate in cross-departmental initiatives
Desired Qualifications
  • Familiarity with Salesforce and Snowflake preferred
  • Holding a Gainsight certification and additional professional experience in relevant fields is a plus

Ontra provides AI-powered solutions designed to automate legal processes specifically for investment firms. Its software streamlines the intake, negotiation, and execution of routine contracts, such as Non-Disclosure Agreements (NDAs), by leveraging a global network of freelance legal professionals. This automation allows legal teams to concentrate on more strategic tasks rather than routine paperwork. Ontra also offers services to ensure compliance with contract obligations, tailoring its solutions to the unique needs of each client in the private markets. Unlike its competitors, Ontra has a strong focus on the investment sector and has gained the trust of major clients like Blackstone, which has also invested in the company. The goal of Ontra is to transform legal workflows throughout the entire fund lifecycle, enhancing efficiency and effectiveness for investment firms.

Company Stage

Series B

Total Funding

$233.5M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Integration of GPT-4 enhances Ontra's AI-driven legal operating system.
  • Launch of Ontra Atlas positions the company as a leader in legal workflow transformation.
  • Appointment of Eric Hawkins as CTO accelerates development of innovative product offerings.

What critics are saying

  • AI model biases in GPT-4 could lead to legal misinterpretations.
  • Rapid expansion may challenge service quality and customer satisfaction.
  • Reliance on freelance legal professionals poses data security and confidentiality risks.

What makes Ontra unique

  • Ontra combines AI with experienced attorneys for contract automation and intelligence.
  • The company serves over 600 investment firms, including Blackstone and AllianceBernstein.
  • Ontra's AI-enabled software automates routine contracts, freeing legal teams for strategic tasks.

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Benefits

Remote Work Options

Unlimited Paid Time Off

Parental Leave

401(k) Retirement Plan

Phone/Internet Stipend

Professional Development Budget

Health Insurance

Dental Insurance

Vision Insurance