Full-Time

Legal Claims Assistant 2

Intact

Intact

10,001+ employees

Underwrites P&C insurance and manages claims

Compensation Overview

CA$59.3k - CA$72.5k/yr

Toronto, ON, Canada + 2 more

More locations: Mississauga, ON, Canada | Ottawa, ON, Canada

Hybrid

Hybrid work model; the role is based in the Toronto office.

Category
Legal (1)
Required Skills
Citrix
Microsoft Office

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Requirements
  • A college diploma from a legal office administration or law clerk program, or equivalent work experience is required.
  • Experience working as a legal assistant, preferably within an insurance defense or personal injury law firm handling bodily injury and Legal Aid Ontario Tribunal matters is required.
  • Working knowledge of the Rules of Civil Procedure and Legal Aid Ontario Tribunal procedures is required.
  • Knowledge of Loss Transfer and Priority Dispute procedures is required.
  • Strong document management skills and the ability to learn and use Intact’s software programs, including iManage, Citrix, ACL, Kofax, Contact Claims, Contact People, and Microsoft Office, are required.
  • The ability to prioritize, organize, and execute tasks with quality and a fast turnaround is required.
  • Excellent attention to detail and proofreading skills are required.
  • Excellent communication, listening, organizational, interpersonal, and problem-solving skills, along with sound judgment and initiative, are required.
  • A disciplined approach to work and comfort working in a paperless environment are required.
Responsibilities
  • Work in a paperless environment.
  • Perform general assisting duties related to the management of legal practices.
  • Set up new files electronically, draft correspondence and court documents, prepare briefing files, and close files.
  • Schedule examinations for discovery, examinations under oath, mediations, meetings, and various court hearings.
  • Maintain Legal Counsel’s calendar, update events in tracking platforms, supervise their practice, and ensure deadlines are met.
  • Perform word processing, electronic filing, and general office duties.
  • Occasionally provide backup coverage for absences.
Desired Qualifications
  • Experience in an insurance defense or personal injury law firm handling bodily injury and Legal Aid Ontario Tribunal matters is preferred.
  • Experience assisting with Professional Negligence, Errors and Omissions, Directors and Officers Liability, Employment and Human Rights, Property, Construction, Surety, Marine, Class Action, or Abuse Claims is an asset.

Intact Financial Corporation is a property and casualty insurer in Canada offering home, auto, and business insurance. It underwrites policies, assesses risk, collects premiums, and handles claims to protect customers from losses. The company’s products work by insured individuals and businesses paying premiums in exchange for coverage; claims are paid to restore losses after events, with digital engagement supporting policy management and customer service. Intact differentiates itself through a focus on climate resilience and community well-being programs, along with investments in early-stage data and AI startups to enhance underwriting, claims handling, and customer experience. It aims to expand its leadership position in Canada and the UK, optimize underwriting performance, and improve digital customer experiences, with a target of 10% NOIPS growth annually and a low combined ratio.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1809

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 net operating income per share rose 8%, with a 91.3% combined ratio.
  • Management kept 2026 capital strong, reporting a $4.0 billion capital margin in March.
  • UK commercial products launched in 2025 strengthened broker appeal and support 2030 growth targets.

What critics are saying

  • Q2 2026 net operating income per share missed estimates; catastrophe losses cut combined ratio to 94.9%.
  • August 2026 regional restructuring targeted up to 35 UK jobs after prior Sunderland closures.
  • Competition in large commercial accounts and repeated climate losses threaten the sub-90 combined-ratio goal.

What makes Intact unique

  • Intact runs Canada’s leading P&C franchise, with UK commercial scale and specialty depth.
  • 2025 acquired DLG in the UK, enlarging distribution and broker access.
  • Intact Ventures backs data and AI startups, strengthening underwriting and claims capabilities.

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Benefits

Health Insurance

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

401(k) Company Match

Employee Stock Purchase Plan

Wellness Program

Mental Health Support

Company News

Associated Press
Aug 10th, 2026
Intact Financial Corporation Announces Private Placement of $250 Million Limited Recourse Capital Notes and Intention to Redeem Non-cumulative Rate Reset Class A Shares Series 3

/NOT FOR DISTRIBUTION TO U.S. NEWSWIRE SERVICES OR FOR DISSEMINATION IN THE UNITED STATES/ TORONTO, Aug. 10, 2026 /CNW/ -- Intact Financial Corporation (TSX: IFC) ("Intact" or the "Company") announced today that it has agreed to issue $250 million aggregate principal amount of 6.133% Limited Recourse Capital Notes, Series 3 (Subordinated Indebtedness) due September 30, 2086 (the "LRCNs")

Associated Press
Jul 14th, 2026
Intact closes 75% of Kingston wildfire claims within a year, rebuilds 60+ homes

Intact Financial Corporation reports that 75% of insurance claims from last year's Kingston, Newfoundland and Labrador wildfire have been closed, nearly one year after the disaster. The wildfire burned approximately 10,708 hectares and destroyed over 60 homes among Intact customers. The insurer deployed more than 100 team members from across Canada to support the community. Intact received over 400 personal property claims and mobilised adjusters within 48 hours of evacuation orders lifting. On Side Restoration, Intact's wholly owned restoration company, has been rebuilding the destroyed homes. The integrated supply chain approach allowed Intact to coordinate assessment through final rebuild despite high demand for labour and materials. Tracy Laughlin, Senior Vice President of Claims at Intact, emphasised the company's commitment to building relationships with affected customers throughout the recovery process.

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Feb 19th, 2026
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Comeryx is the first fully digital platform purpose-built for the small business artisan contractors market. We replace manual friction with an autonomous decision engine, enabling wholesalers to quote, bind, and issue complex risks in minutes, not days.

EIN Presswire
Feb 18th, 2026
Comeryx raises $7.5M to automate small business insurance with AI-native MGA platform

Comeryx, an AI-native managing general agent, has launched with $7.5 million in seed funding led by Altai Ventures. American Family Ventures, Intact Ventures, Boulder Ventures, Arch Capital Group and Echelon also participated. The company addresses profitability challenges in small business insurance by automating underwriting for policies that have traditionally been too costly to process manually. Comeryx targets the small business artisan contractor market, comprising over 500,000 US businesses with under $10 million in revenue. The platform distributes exclusively through excess and surplus licensed wholesale brokers, offering automated quote, bind and issue capabilities. Founded by industry veterans including CEO Dax Craig, co-founder of Pie Insurance and Valen Analytics, Comeryx expects to begin issuing policies later in 2026.

Investors Hangout
Nov 7th, 2025
Intact Financial Closes $150 Million in Preferred Shares - Investors Hangout

Explore Intact Financial Corporation's recent announcement of a $150 million preferred share offering and its strategic implications for investors.