Full-Time

Associate – Revenue & Payment Operations

Transcarent

Transcarent

201-500 employees

Comprehensive health & care platform

Consumer Software

$20 - $24hourly

Stock options

Junior, Mid

Remote in USA

Required Skills
Communications
Salesforce
JIRA
Customer Service
Requirements
  • Bachelor's degree or higher, or equivalent professional experience
  • 1-3 year(s) of revenue cycle management, claims billing/coding, operations, accounting, and/or customer service experience
  • Background in healthcare, digital health, or a related discipline - startup experience is a plus
  • Proficiency with Microsoft Office applications and familiarity with other systems (NetSuite, Jira, Salesforce, etc.)
  • Comfortable working independently and as part of a team, with minimal direct supervision
  • Highly organized and detail-oriented; follows processes and procedures, but conscientious about continuously improving and creating more efficient and effective methods
  • Excellent interpersonal and communication skills; willingness to speak up, ask questions, or request clarity when something is unclear
  • Ability to shift focus when priorities change without losing sight of original tasks and deadlines
  • Comfortable in a fast-paced and evolving organization with a willingness to be flexible and pivot when needed
Responsibilities
  • Execute day-to-day operations of the revenue cycle for our SurgeryCare product; from initial invoicing through claims collection/review and final reconciliation
  • Independently manage case workload and complete deliverables timely, accurately, and in an organized fashion
  • Serve as the primary billing contact for an assigned group of clients and deliver an excellent client experience by addressing, escalating, and resolving billing, payment, or other issues in a timely and appropriate manner
  • Support management by finding and implementing solutions to benefit team, improve processes, and create efficiencies
  • Collaborate and problem-solve with other internal teams such as Care Support Services, Provider Relations, and Client Success

Trascarent’s mission is to create a new, different, and better health and care experience that puts health consumers in charge, directly connecting them with high-quality care, transparent information, and trusted guidance on their terms – measurably improving member experience, increasing health outcomes, and reducing costs.

Company Stage

Series C

Total Funding

$298M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

31%