Registrar

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW\:

https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=191908

About Northern Essex Community College\:

THE COLLEGE\:Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts.  Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center.  Our urban campus in Lawrence occupies a number of buildings in the heart of downtown.  Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center.  Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve.  NECC is also committed to using evidence to guide planning and decision-making.  These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve.  With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Job Description\:

POSITION\: Full-Time Registrar (Registrar)\:Student Affairs; Haverhill Campus; 37.5 hours per week; Non-Unit Professional Position.

SUMMARY\:Reporting to Vice President of Student Affairs the Registrar provides leadership and oversight of daily office operations of the office of the Registrar, ensuring efficiency, compliance, and outstanding customer service.

This role manages critical processes, including degree audits, course and classroom scheduling, registration, grading, graduation processing, transcript management, and residency determination. The Registrar plays a key role in student affairs, overseeing certification of enrollment, major declarations, and demographic updates while ensuring accuracy and efficiency in student recordkeeping.

As a member of the student affairs leadership team, the Registrar analyzes enrollment trends, supports institutional reporting, and provides insights for academic planning and student success initiatives. The role also represents the college on committees, collaborates with faculty and administrative departments, and contributes to broader student retention and progression strategies.

RESPONSIBILITIES\:

• Provide strategic leadership, planning, and oversight for all functions of the Office of the Registrar.
• Supervise and evaluate staff, fostering a culture of service, efficiency, and continuous improvement.
• Ensure the accuracy, integrity, and security of student academic records in accordance with FERPA and university policy.
• Oversee course scheduling, registration processes, academic calendars, and classroom assignments.
• Manage degree audit systems, certify graduation eligibility, and oversee the conferral of degrees and issuance of diplomas.
• Collaborate with Institutional Research, Admissions, Academic Affairs, and Student Affairs to support enrollment management and student success initiatives.
• Participate in college governance and serve on relevant committees.
• Coordinate commencement activities in collaboration with other departments.
• Ensure compliance with reporting requirements for accreditation, federal/state agencies, and institutional needs.
• Is a productive member of the Student Affairs Leadership Team and works collaboratively with all SALT managers and staff
• Assists with achieving the strategic initiatives and goals for Student Affairs
• Evaluates the staff on their daily job duties, as well as the yearly goals and objectives
• Support the Catalog Manager to maintain the academic catalog
• Oversees collection and reporting of state required immunizations records
• Oversees the upgrade, testing and training for the Student Module in Banner
• Communicates with staff on policy, procedural changes and updates
• Oversees NECCUM processing of home and visiting students
• Oversees the staff who evaluate transfer credits, including assign assessment waivers, research course descriptions at the Haverhill Campus
• Maintains Banner Course Catalog\: creating and maintaining courses in Banner
• Maintains DegreeWorks system. Including entering new degree requirements, eliminating old requirements, testing, upgrades, yearly maintenance as well as staff training
• Co-leads the development of 25Live
• Serve as a member of the SmartCatalog team
• Reviews Graduates Compliance Reports to determine eligibility for graduation, coordinate communication plan to graduates, coordinate diploma printing, research problems, code Banner after determining student status for graduation, roll degrees
• Oversees electronic roster distribution, including NP/NS rosters
• Responsible for grade roll process
• Oversees Clearinghouse enrollment and degree verify schedule/reports/file transmission
• Meets with students in person & over the phone regarding registrations, degree audits, transfer credits, assessment, grades, enrollment, etc.
• Works collaboratively with various constituencies throughout the College on various matters; Serves on College committees

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW\:

https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=191908

About Northern Essex Community College\:

THE COLLEGE\:Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts.  Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center.  Our urban campus in Lawrence occupies a number of buildings in the heart of downtown.  Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center.  Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve.  NECC is also committed to using evidence to guide planning and decision-making.  These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve.  With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Job Description\:

POSITION\: Full-Time Registrar (Registrar)\:Student Affairs; Haverhill Campus; 37.5 hours per week; Non-Unit Professional Position.

SUMMARY\:Reporting to Vice President of Student Affairs the Registrar provides leadership and oversight of daily office operations of the office of the Registrar, ensuring efficiency, compliance, and outstanding customer service.

This role manages critical processes, including degree audits, course and classroom scheduling, registration, grading, graduation processing, transcript management, and residency determination. The Registrar plays a key role in student affairs, overseeing certification of enrollment, major declarations, and demographic updates while ensuring accuracy and efficiency in student recordkeeping.

As a member of the student affairs leadership team, the Registrar analyzes enrollment trends, supports institutional reporting, and provides insights for academic planning and student success initiatives. The role also represents the college on committees, collaborates with faculty and administrative departments, and contributes to broader student retention and progression strategies.

RESPONSIBILITIES\:

• Provide strategic leadership, planning, and oversight for all functions of the Office of the Registrar.
• Supervise and evaluate staff, fostering a culture of service, efficiency, and continuous improvement.
• Ensure the accuracy, integrity, and security of student academic records in accordance with FERPA and university policy.
• Oversee course scheduling, registration processes, academic calendars, and classroom assignments.
• Manage degree audit systems, certify graduation eligibility, and oversee the conferral of degrees and issuance of diplomas.
• Collaborate with Institutional Research, Admissions, Academic Affairs, and Student Affairs to support enrollment management and student success initiatives.
• Participate in college governance and serve on relevant committees.
• Coordinate commencement activities in collaboration with other departments.
• Ensure compliance with reporting requirements for accreditation, federal/state agencies, and institutional needs.
• Is a productive member of the Student Affairs Leadership Team and works collaboratively with all SALT managers and staff
• Assists with achieving the strategic initiatives and goals for Student Affairs
• Evaluates the staff on their daily job duties, as well as the yearly goals and objectives
• Support the Catalog Manager to maintain the academic catalog
• Oversees collection and reporting of state required immunizations records
• Oversees the upgrade, testing and training for the Student Module in Banner
• Communicates with staff on policy, procedural changes and updates
• Oversees NECCUM processing of home and visiting students
• Oversees the staff who evaluate transfer credits, including assign assessment waivers, research course descriptions at the Haverhill Campus
• Maintains Banner Course Catalog\: creating and maintaining courses in Banner
• Maintains DegreeWorks system. Including entering new degree requirements, eliminating old requirements, testing, upgrades, yearly maintenance as well as staff training
• Co-leads the development of 25Live
• Serve as a member of the SmartCatalog team
• Reviews Graduates Compliance Reports to determine eligibility for graduation, coordinate communication plan to graduates, coordinate diploma printing, research problems, code Banner after determining student status for graduation, roll degrees
• Oversees electronic roster distribution, including NP/NS rosters
• Responsible for grade roll process
• Oversees Clearinghouse enrollment and degree verify schedule/reports/file transmission
• Meets with students in person & over the phone regarding registrations, degree audits, transfer credits, assessment, grades, enrollment, etc.
• Works collaboratively with various constituencies throughout the College on various matters; Serves on College committees

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW\:

https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=191908

Requirements\:

MINIMUM QUALIFICATIONS\:

• Bachelor's degree and 5-6 years of increasing responsibility as a professional or administrator in a Registrar's office or closely related area.
• Management experience and/or systems implementation/analysis skills; Associate or Assistant Registrar experience in a previous college or university is preferred.
• In-depth knowledge of FERPA, federal and state regulations, and institutional policies governing student records, enrollment, and academic policies.
• Experience with SIS platforms (e.g., Banner) and the ability to optimize technology for efficient records management, reporting, and data security.
• Proven ability to lead teams, manage office operations, develop strategic initiatives, and drive process improvements to enhance student services.
• Ability to interpret and utilize enrollment, retention, and academic performance data to support decision-making, compliance, and institutional planning.
• Strong analytical and decision-making skills to address complex student records issues and work collaboratively with faculty, staff, and students.
• Excellent interpersonal, written, and verbal communication skills to engage with diverse stakeholders, including students, faculty, administration, and external agencies.
• Attention to detail & organizational skills, - ability to manage multiple priorities, ensure accuracy in student records, and maintain compliance with deadlines and institutional requirements.

PREFERRED QUALIFICATIONS\:

• Master's degree in a related field
• Experience working in a community college, particularly the Massachusetts system.
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population

EQUIVALENCY STATEMENT\: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

BACKGROUND CHECK\: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information\:

SALARY\:Anticipated starting salary range is $95,000.00 - $100,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

ANTICIPATED START DATE\: ASAP

Application Instructions\:

TO APPLY\:To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration\:

• Cover Letter, describing your qualifications and/or how you may be best suited for the role
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

DEADLINE\:Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies.  The College prohibits sexual harassment, including sexual violence.  Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.  Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at\:http\://www.necc.mass.edu/clery

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW\:

https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=191908

Requirements\:

MINIMUM QUALIFICATIONS\:

• Bachelor's degree and 5-6 years of increasing responsibility as a professional or administrator in a Registrar's office or closely related area.
• Management experience and/or systems implementation/analysis skills; Associate or Assistant Registrar experience in a previous college or university is preferred.
• In-depth knowledge of FERPA, federal and state regulations, and institutional policies governing student records, enrollment, and academic policies.
• Experience with SIS platforms (e.g., Banner) and the ability to optimize technology for efficient records management, reporting, and data security.
• Proven ability to lead teams, manage office operations, develop strategic initiatives, and drive process improvements to enhance student services.
• Ability to interpret and utilize enrollment, retention, and academic performance data to support decision-making, compliance, and institutional planning.
• Strong analytical and decision-making skills to address complex student records issues and work collaboratively with faculty, staff, and students.
• Excellent interpersonal, written, and verbal communication skills to engage with diverse stakeholders, including students, faculty, administration, and external agencies.
• Attention to detail & organizational skills, - ability to manage multiple priorities, ensure accuracy in student records, and maintain compliance with deadlines and institutional requirements.

PREFERRED QUALIFICATIONS\:

• Master's degree in a related field
• Experience working in a community college, particularly the Massachusetts system.
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population

EQUIVALENCY STATEMENT\: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

BACKGROUND CHECK\: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information\:

SALARY\:Anticipated starting salary range is $95,000.00 - $100,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

ANTICIPATED START DATE\: ASAP

Application Instructions\:

TO APPLY\:To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration\:

• Cover Letter, describing your qualifications and/or how you may be best suited for the role
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

DEADLINE\:Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies.  The College prohibits sexual harassment, including sexual violence.  Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.  Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at\:http\://www.necc.mass.edu/clery

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