Superintendent

Tricon Residential is an owner and operator of a growing portfolio of more than 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential. For more information, visit Tricon Residential.

Job Description

The Superintendent is responsible for the development of scope of work, management of construction workflow, and final quality control of all rehabilitation and turn of vacant homes within designated portfolio. This is a hybrid position and this candidate will be required to do work orders for occupied homes.

This position drives one of our vans so you must have a good driving record.

• Create, maintain, and manage project plans and schedules for rehabilitation and turn work for all vacant homes in designated portfolio
• Anticipate and resolve project issues and schedule difficulties, escalating when necessary
• Direct and oversee the work performed by both in house technicians and external vendor resources
• Maintain accurate and current records of all rehabilitation and turn projects
• Actively report project issues, delays, status updates and completion to Senior Supervisor
• Proactively participate (with current and accurate information) in weekly status meetings
• Develop scope of work project plans for rehabilitation projects
• Develop scope of work project plans for all turns
• Mentor and inspire direct reports by setting expectations, consistent communication, and one-on-one development
• Act with integrity and demonstrate support for TAHs values and employees
• Conduct quality control inspections on all field work in progress
• Complete initial close out for all turn and rehabilitation projects ensuring that they meet TAH quality standards

• Respond and complete service requests in a professional and timely manner

• Consistently maintain a clean and safe work environment

• Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs

• Repair or replace caulking, grout, and various crack fillers as needed

• Accurately test for electrical current and troubleshoot minor electrical repairs

• Repair or replace electrical outlets, switches, breakers, GFCI’s, 3-way switches, light fixtures, ceiling fans and other minor electrical repairs

• Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs

• Repair or replace windows, window screens, window blinds, window rescreening and other minor window repairs

• Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs

• Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs

• Repair wall holes, texture, touch up and paint walls and trim and other minor painting t

• Accurately fill out time sheets and enter all required data into work orders correctly

• Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement

Qualifications:

• Skilled in installation, troubleshooting, repair of, but not limited to the items listed above

• Knowledge of Yardi accounting platform a major plus

• Takes ownership of work product and delivers within tight deadlines

• Ability to work well under pressure, self-manage, and set an example for others

• Experience managing complex projects through to successful completion

• Track record of building respectful relationships with both internal and external team members, vendors, direct reports, leadership, etc.

• Passionate problem solver who is proactive, reliable, and resourceful

• Track record of fostering a collaborative team environment

Minimum Requirements:

• High school diploma or GED equivalency
• Excellent Communicator, both verbal and written
• Unrelenting attention to detail with an eye for accuracy and consistency
• Ability to build effective relationships with a wide range of people
• Strong presentation skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Frequently required to sit; talk; and hear.
• Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
• Regularly lift and/or move up to 50 pounds.
• Vision abilities required by this job include close vision, distance vision and depth perception.

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.