People & Culture Program Specialist

Job Summary

The People & Culture Program Specialist is responsible for leading the design, development, and execution of both new and existing People & Culture programs across key domains. This job drives end-to-end program ownership, ensuring initiatives are scalable, impactful, and aligned with organizational priorities.

As a contributor, they partner closely with stakeholders across the business and P&C to deliver best-in-class programs, enhance employee experience, and continuously improve processes through data-driven insights and strategic thinking.

Key Responsibilities

Program Design & Delivery

• Lead the end-to-end development of new P&C programs and strategic initiatives (including pilot programs), from ideation and requirements gathering through to design, implementation, and launch
• Own and manage ongoing programs, ensuring effective coordination, communication, and execution of recurring activities
• Drive continuous improvement across programs, establishing and evolving best-in-class standards at a regional and global level
• Translate business needs into structured, scalable program frameworks and actionable plans

Program Portfolio Ownership

• Design, deliver, and continuously enhance global talent management programs in partnership with regional and global talent management teams, including:
  • Rewards and Recognition programs
  • Performance Management (e.g., talent assessments, quarterly reviews, 360 feedback)
  • Employee engagement initiatives (e.g., GPTW, DEI programs) in collaboration with the Talent Management team
  • Learning and development - Manager and employee training initiatives as it relates to P&C subject matter
• Reinforce manager capability through structured programming and tools that support performance and development conversations

Stakeholder Collaboration & Change Management

• Partner across P&C and the broader business to support initiatives outside of direct ownership, contributing to communication strategies, content development, and change management plans
• Collaborate with subject matter experts (SMEs) to shape program direction, gather insights, and ensure alignment with P&C strategy
• Act as a trusted advisor to stakeholders by providing guidance on program design, execution, and continuous improvement

Measurement & Insights

• Define success metrics and evaluate the effectiveness of programs using data and feedback
• Leverage reporting and analytics to generate insights, inform decision-making, and enhance program outcomes
• Identify trends and recommend improvements to increase engagement, efficiency, and impact

Employee & Manager Support

• Manage and resolve complex (Tier 3) employee and manager inquiries related to your domain(s), in collaboration with the talent management and advisory team

Working Relationships

• Collaborates cross-functionally within P&C and across the business to gather input, test solutions, and drive alignment
• Works closely with internal team members and SMEs to inform program design and execution, and provide direction to utilized team members
• Engages global and regional stakeholders to ensure effective program delivery and adoption

What Makes This Job Exciting?

• Opportunity to build and shape programs from inception to implementation
• Exposure to multiple P&C domains with the ability to develop deep expertise
• High level of ownership and impact on employee experience and organizational effectiveness
• Collaborative environment with opportunities to influence and drive meaningful change

Technical Skills

• Post-secondary degree/diploma in Human Reources or a related field
• CHRP, or equivalent certification(s)
• Proven track record of progressive experience in Human Resources
• Strong project and program management capabilities
• Proficiency in MS Office suite of products with extensive use of Power Point and MS Excel
• Experience with reporting, analytics, and data-driven decision-making
• Solid understanding of change management principles and concepts
• HR expertise across multiple domains (e.g., talent/career management, performance, engagement, rewards and recognitions, L&D)
• Tech-curious - Openness and curiosity to utilize AI technology to create efficiencies

Nice to Have Skills

• Project management tools
• Utilization of AI-driven tools and technology, with an interest in “vibe coding”
• Experience with Global Mobility and relocation protocols and procedures
• Prior experience in advisory either in a Sr. Generalist or HR Business Partner capacity

Core Competencies

• Excellent communication skills (written, verbal, and listening)
• Strong ability to self-manage and lead initiatives with minimal oversight
• Highly organized with exceptional planning and prioritization skills
• Customer-focused with a strong sense of urgency and accountability
• Strategic thinker with the ability to translate big-picture goals into actionable plans
• Strong intuition to lead discovery and associate business objectives with P&C needs

Additional Job Details

• Expected Salary Range: $70,000 - $110,000
• Vacancy Status: Open Position to be filled
• Mode of Work: Hybrid
• Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.