Full-Time

AV Technician

Posted on 9/9/2026

Deadline 9/30/26
University of Wisconsin System

University of Wisconsin System

Wisconsin public university system

Compensation Overview

$54k - $78k/yr

No H1B Sponsorship

Menomonie, WI, USA

In Person

On-site, campus-based work in Menomonie, Wisconsin is required.

Associate's

Category
IT Operations (1)
Requirements
  • An Associate’s degree or equivalent experience.
  • Familiarity with emerging audio-visual technology.
  • Experience with presentation technology using control systems such as Crestron, Extron, and Q-SYS.
  • Strong customer service skills.
  • Ability to troubleshoot and solve problems.
  • Ability to work on location and participate in on-site, campus-based activities.
  • Ability to move and carry equipment weighing up to 30 pounds, stand for periods of time, climb ladders, and use power tools.
  • Eligibility and authorization to work in the United States on or before the effective date of the appointment and throughout the expected employment term.
Responsibilities
  • Integrate, maintain, monitor, and troubleshoot moderately complex services, systems, networks, applications, and instructional technology, including control systems and hardware for audio-visual, videoconferencing, and distance education.
  • Troubleshoot audio, video, media control systems, and instructional media hardware in learning environments.
  • Provide media and AV solutions that support instructional activities and align with pedagogical goals and technology standards.
  • Maintain and operate technical systems and infrastructure.
  • Represent instructional technology design, needs, and principles in campus projects and initiatives.
  • Consult with faculty, staff, and students to plan, design, and implement AV and AI-enabled instructional technologies for classrooms and learning spaces.
  • Consult with faculty, staff, and students on audio, video, and visual design and production strategy.
  • Provide training to instructors and staff on instructional technology applications, systems, media hardware and software, and best practices supporting the digital learning environment.
  • Evaluate new vendor software releases and their impact, and document and communicate system enhancements and changes.
  • Assist with planning and coordinating system resources, upgrades, security, implementations, and integrations.
  • Configure, maintain, upgrade, develop, and test IT systems, infrastructure, and services in alignment with industry best practices.
  • Create and update instructional support documentation and materials, including tutorials, user guides, and web-based resources.
  • Assist in planning, developing, and managing classroom media strategies, including scheduling, maintenance, lifecycle replacement, and resource allocation.
  • Maintain inventory for replacement and upgrade AV and media equipment in learning spaces, ensuring compliance with university standards and readiness for instructional use.
  • Assess and evaluate instructional technology effectiveness, gather feedback, and recommend improvements.
  • Partner with stakeholders to pilot AI-enabled and emerging instructional technologies to improve reliability, accessibility, and learning outcomes.
  • Serve as a point of contact for internal and external stakeholders to identify needs, provide solutions, and communicate issue updates and resolutions.
  • Assist with planning and implementing small to medium technical projects.
  • Perform related work supporting Learning Technology Services, including video support, AV and media classroom technology, and Learning Glass.
  • Participate in ongoing professional development to stay current with emerging trends in instructional technology.
  • Install systems and equipment in learning environments, including physical setup tasks involving equipment movement, ladders, and power tools.
Desired Qualifications
  • Familiarity with distance education and audio/video conferencing systems.
  • Experience administering video conferencing platforms such as Microsoft Teams and Zoom.
  • Experience training users on classroom technology.
  • Experience working with secure network enterprise systems.
  • Understanding of instructional learning principles.
  • Multimedia support experience, preferably in higher education.
  • Experience supervising others.
  • Organizational skills and the ability to manage complex tasks and projects.
  • Exceptional oral, written, and interpersonal communication skills.
  • Familiarity with artificial intelligence use in higher education technology.
University of Wisconsin System

University of Wisconsin System

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University of Wisconsin System is a statewide public higher-education system now branded as the Universities of Wisconsin. The system coordinates universities that provide undergraduate and graduate education, research, extension, and public service. It serves students, faculty, researchers, employers, public agencies, and communities throughout Wisconsin. Its operating model centers on member universities connected through system governance, shared services, public funding, technology, and statewide priorities. Teams work across instruction, research, student services, technology, facilities, finance, administration, and public engagement. Teams support coordinated daily delivery.

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