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Solutions Engineer
Posted on 6/27/2022
INACTIVE
Locations
Columbus, OH, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Requirements
  • BS in Computer Engineering or Electrical Engineering or equivalent practical experience
  • 5+ years in a technical solutions role
  • Experience with high-tech products and solutions-based sales methods
  • Established organizational and time management skills and regimen
  • Experience in the development and implementation of one or more of the following: data and IP services (VoIP, MPLS, VPN, Internet, data center deployments) or managed network services (LAN, WAN, WLAN)
  • Experience with networking and routing - CCNP or equivalent experience a plus
  • Our ideal candidate will have a strong bias for action, and sense of pace and urgency; you'll ensure work is completed within expected timelines
  • A proven track record delivering on or exceeding goals is desired
  • You'll be highly motivated, extremely organized, team-oriented, creative, and possess outstanding communication skills
  • Real passion for Starry's business
  • Ability to meet physical requirements of the position such as bustling about, standing, bending, or sitting for the duration of your shift
  • Must be able to lift up to 30 pounds
  • This position requires driving a Starry vehicle. You'll need to have a valid driver's license in the state of your residence and a safe driving record
Responsibilities
  • Establish and maintain a deep understanding of the overall Starry technology portfolio
  • Provide the initial technical product overview to new customer accounts, and assist in the production of RFPs and other proposals to customers
  • Identify technical requirements, then design and implement Starry's system to fit the customer's property
  • Lead pre-sales design activities, including site walks, to determine a customer-approved location for Starry system hardware and cabling, and to determine how existing wiring in the building may be incorporated into the design plan
  • Provide expert guidance on Starry system design concepts, including physical network design and key RF considerations
  • Strong competency in generating solution documentation for both internal stakeholders and clients: often in the form of network implementation plans, physical network designs, slides, documents, and spreadsheets
  • Ensure the feasibility of your proposed solution with our Deployment and Engineering teams
  • Track, prioritize, and manage all technical activities and milestones from pre-sale to customer-ready
  • You'll be the primary point of contact to resolve technical design issues from customers (internal and external) during and after installations
  • Provide hands-on management of the most complex projects: leading by personally taking on any difficult problems
  • Beyond day-to-day responsibilities, you'll also develop creative approaches to keep operational costs low and improve the efficiency of our approach to infrastructure deployment
Starry

501-1,000 employees

Next-gen wireless broadband
Company mission
Starry is an internet company that creates easy-to-use Wi-Fi products and radical ways to get Internet service.