Full-Time

Senior Field Service Engineer

Confirmed live in the last 24 hours

PerkinElmer

PerkinElmer

5,001-10,000 employees

Develops analytical instruments and software solutions

Data & Analytics
Energy
Healthcare

Compensation Overview

$78k - $110kAnnually

Senior

Remote in USA

Candidates must be based in WA, OR, ID, or AK.

Category
Hardware Engineering
Hardware Validation & Testing
Required Skills
Word/Pages/Docs
PowerPoint/Keynote/Slides

You match the following PerkinElmer's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment
  • High School Diploma plus 10+ years direct experience with repair of laboratory equipment
  • Outstanding interpersonal, written, and verbal communication skills
  • Technical problem-solving skills and attention to detail
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests
  • Aptitude for technical and practical matters
  • MS Office Skills: Outlook, PowerPoint, Word
  • Excellent interpersonal skills; excellent team player with customer satisfaction focus
  • Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions
Responsibilities
  • Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
  • Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols
  • Communicate service offerings including training, support, software, laboratory services products and field upgrades
  • Partner with our customers to understand their analytical workflow and applications
  • Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
  • Contribute to account profitability through efficient execution and service delivery
  • Perform timely uploads and downloads of required service data to ensure the integrity of service system(s)
  • Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.
  • Proactively develop technical and soft skills to maintain and enhance PerkinElmer’s value proposition to the customer
  • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process
  • Seek higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks to include but not limited to time reporting, assigned training, etc.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Desired Qualifications
  • Experience using Microsoft 365
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base
  • Must have a valid driver’s license. While performing the duties of this position you must always maintain safe motor vehicle operation
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code

PerkinElmer focuses on improving human and environmental health by providing scientific instruments, software, and services. Their products include advanced analytical instruments and consumables that help healthcare providers, environmental laboratories, and industrial companies analyze and diagnose various health and environmental issues. These instruments work by using sophisticated technology to measure and analyze samples, providing accurate data for decision-making. What sets PerkinElmer apart from its competitors is its commitment to sustainability, as they design products that require less maintenance, last longer, and reduce waste while saving energy. The company's goal is to drive customer success and innovation in the life sciences and diagnostics markets, leveraging its global presence to serve clients in over 150 countries.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Shelton, Connecticut

Founded

1937

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Emphor DLAS expands market reach in UAE and Qatar.
  • Acquisition of Covaris strengthens position in life sciences and diagnostics.
  • Launch of Pathology Informatics Platform taps into growing digital pathology market.

What critics are saying

  • Increased competition in genetic screening may impact market share.
  • Technological advancements require continuous innovation to maintain competitive edge.
  • Geopolitical tensions could affect supply chain and availability of critical components.

What makes PerkinElmer unique

  • PerkinElmer's global presence spans 150 countries, enhancing its market reach.
  • The company focuses on sustainability, designing products that reduce waste and save energy.
  • PerkinElmer's diverse client base includes healthcare, environmental, and industrial sectors.

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Benefits

Remote Work Options