Full-Time
Onboarding Associate
Actalent
Engineering and sciences talent solutions
Compensation Overview
$21.63/hr
Tempe, AZ, USA
Hybrid
Four days on-site and one day remote per week.
Bachelor's, Associate's
 People & HR (1) |
|---|
- At least two years of experience in a customer-service-related position.
- An Associate degree or two years of applicable customer-service experience.
- Ability to prioritize, organize, solve problems, and meet deadlines and goals.
- Ability to communicate effectively and provide follow-up.
- Thorough knowledge of business policies and human-resource practices.
- Strong written, oral, and interpersonal communication skills.
- Strong decision-making ability.
- Ability to maintain confidentiality and personal credibility.
- Ability to address complex issues and develop innovative, practical solutions.
- Understanding of the Allegis organization, including its context, complexity, dynamics, key issues, and drivers.
- Understanding how information impacts the operating company and how data is used to support operating-company decisions.
- Ability to prioritize while handling multiple tasks.
- Ability to build strong partnerships with internal customers in the office and remotely.
- Provide post-offer screening, onboarding, and offboarding support to contract employees, clients, program offices, and alternative delivery teams.
- Receive and review onboarding triggers, including new-hire Employee Status Forms and other forms.
- Use technology to manage pre-employment screening requirements and communicate with the local field-office Business Support Associate as needed.
- Ensure potential contract employees comply with pre-employment screening guidelines and remove noncompliant candidates from the process.
- Enter and manage background-check, drug-testing, and medical-screening processes for contractors.
- Manage the human-resources folder process to ensure onboarding paperwork is completed on time.
- Promote direct deposit, electronic deposit, and CashPay usage to contractors and clients.
- Provide pre-employment documents and screening requirements to consultants for review and signature.
- Keep client pre-employment requirements, forms, policies, and onboarding documents current and validated with Compliance departments.
- Manage client requirements for onboarding packets, including authorization forms, drug tests, and background checks.
- Update the Candidate Tracker with contractor data until the candidate or consultant is cleared to start.
- Enter new-hire data, onboarding updates, and required documentation accurately and promptly.
- Document candidate and contractor touchpoints and communicate updates in a timely manner.
- Support onboarding issue resolution by coordinating required field activities and contractor follow-ups to ensure customer satisfaction and timeliness.
- A BA or BS degree in Human Resources, Business, or Accounting.
Actalent is a workforce and services company specializing in engineering and sciences. It provides contract talent, direct placement, consulting, and project services across engineering, construction, clinical, laboratory, healthcare, and scientific work. Clients use its recruiting network and managed teams to add specialist capacity or deliver technical initiatives. Its model combines recruiters, account leaders, consultants, delivery teams, and subject-matter practices. Roles span recruiting and sales as well as engineering, life sciences, clinical research, laboratory work, and project management.
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