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Full-Time

Software Engineer

Customer Experience Engineering

Confirmed live in the last 24 hours

WhatNot

WhatNot

501-1,000 employees

Online marketplace for authentic collectibles

Consumer Software
Consumer Goods

Compensation Overview

$158k - $205kAnnually

+ Equity

Senior

Seattle, WA, USA + 3 more

More locations: San Francisco, CA, USA | Los Angeles, CA, USA | New York, NY, USA

Category
Full-Stack Engineering
Software Engineering
Requirements
  • 6+ years of generalist software development experience in high-growth startups
  • Bachelor’s degree in Computer Science, a related field, or equivalent work experience
  • Keen product and customer sense
  • Ability to rapidly write and ship high-quality code
  • Excited to pick up new technologies and languages in areas of the stack you’re unfamiliar with
  • Interest or experience in Machine Learning solution development
Responsibilities
  • Build products end-to-end which power core buyer and seller experiences at Whatnot
  • Implement more helpful customer order and shipment experiences, LLM-based chat functionalities, classification and automation flows, and tools to enhance Whatnot's usability for our vast customer base
  • Have direct influence over core business metrics with the goal of increasing retention, CSAT and DSAT scores as our product continues to scale
  • Build from scratch reliable core data flows ensuring world-class user experience across the entire product landscape

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It serves a community of collectors and enthusiasts who seek rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a safe and reliable environment for collectors to buy and sell their prized items.

Company Stage

Series D

Total Funding

$464.7M

Headquarters

Marina del Rey, California

Founded

2019

Growth & Insights
Headcount

6 month growth

↑ 15%

1 year growth

↑ 39%

2 year growth

↑ 86%
Simplify Jobs

Simplify's Take

What believers are saying

  • Whatnot's recent $260M Series D funding round and $3.7B valuation highlight its strong financial health and growth potential.
  • Partnerships with major brands like Marvel Comics and Professional Sports Authentication (PSA) enhance Whatnot's credibility and market reach.
  • The expansion into livestream shopping and additional collectible categories indicates a commitment to innovation and market diversification.

What critics are saying

  • The niche focus on collectibles like Funkos and FiGPiNs may limit market size and growth potential compared to broader marketplaces.
  • Rapid expansion and scaling, including the planned increase to over 300 employees, could lead to operational challenges and cultural misalignment.

What makes WhatNot unique

  • Whatnot.com offers the largest collection of 100% authenticated collectibles, ensuring trust and security for buyers and sellers, unlike many competitors.
  • The platform's focus on niche markets like Funkos and FiGPiNs, combined with hand authentication, sets it apart from broader online marketplaces.
  • Whatnot's low fees and seller protection provide a competitive edge, making it an attractive option for both buyers and sellers in the collectibles market.

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Benefits

Competitive base salary and stock options

Unlimited Vacation Policy and No Meeting Holidays

Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability

Work From Home Support

Up to $500 monthly to spend within Whatnot App

Care benefits