Full-Time

Enrollment Specialist

Posted on 6/6/2024

Inovalon

Inovalon

1,001-5,000 employees

Data-driven healthcare platform for improved outcomes

Data & Analytics

Junior

Remote in USA

Required Skills
Communications
Management
Customer Service
PowerPoint/Keynote/Slides
Requirements
  • Minimum of 1 year of related experience
  • Proficient in Microsoft Office suite including Outlook, Word, Excel, and PowerPoint
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail
  • Ability to work well with all levels of internal management and staff, outside clients and vendors, and be a welcoming, forward-thinking, and self-motivated individual
  • Strong computer skills
  • Prior Call Center Experience
  • Medical EDI Experience
  • Payer Experience in the healthcare industry
  • Knowledge of Insurance Payer Forms
  • Excellent customer service skills
  • Excellent time management skills
  • Proven ability to work effectively under pressure & meet deadlines
Responsibilities
  • Answer incoming enrollment support calls
  • Log cases and handle administrative tasks such as email campaigns to clients
  • Perform payer follow-up with outreach to payers to verify status of pending enrollments
  • Interpret, communicate, and direct information appropriately
  • Provide general support to management and department personnel
  • Assist with special projects as needed
  • Maintain compliance with company policies and procedures
  • Adhere to confidentiality and HIPAA requirements
  • Fulfill responsibilities provided by the employer

Inovalon offers a data-driven healthcare platform that integrates national-scale connectivity, real-time primary source data access, and advanced analytics to power over 100 cloud-based solutions, enabling improved clinical outcomes and economics across the healthcare ecosystem. The platform serves top U.S. health plans, global pharmaceutical companies, healthcare provider systems, and specialty pharmacy companies.

Company Stage

N/A

Total Funding

N/A

Headquarters

Bowie, Maryland

Founded

1997

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

20%