Technical Program Manager Intern 
Engineering & Tech Ops | Seattle, Washington or Remote, US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
DocuSign is seeking a Technical Program Manager Intern to help us evolve the standardization and develop reusable assets for the way we plan, execute, and track product programs that facilitate delivering software customers love. As the Technical Program Manager Intern, you will analyze and solve complex problems that support rallying the organization around a strategy, vision, and delivering the highest priority investments. This role will dig into one of our key strategic areas to build tools which help efficiently operate and deliver products. You are an enthusiastic analyst who is hungry for a challenge and eager to make an impact and will play a critical role in realizing DocuSign’s vision of driving digital transformation for businesses around the world.

During this 12 week internship, the Technical Program Manager Intern at DocuSign will drive projects spanning multiple disciplines, potentially including post merger integration, building product roadmap tools, and launching products into new industry verticals.

This is an individual contributor reporting to Principal Program Manager, DocuSign Agreement Cloud Program Management and is designated Flex.

Responsibilities

• Work on 1-3 projects that are tailored to your interests and skill set, with potential deliverables including streamlined tooling for product roadmaps and new product opportunity assessment process
• Participate in a combination of problem analysis, cross-functional stakeholder alignment, executive influence - including product leadership presentations, recommendations with operational implications, scalability focus - considering automation and/or tooling
• Perform in-depth analysis and communicate key insights to relevant stakeholders on a regular cadence
• Determine high-impact deliverables and provide recommendations that have the potential to influence DocuSign’s path long after you leave
• Learn about our planning and operations processes, pushing yourself to take chances and explore big ideas before narrowing in on feasible solutions that consider the small details
• Know how our partners work, including product management, engineering, user research, product marketing and other functions across the org
• Utilize all available data points at your disposal, such as analytics and user research
• Contribute to a creative, supportive culture for the entire Product Development team

Basic qualifications

• Currently pursuing a degree in Computer Science or a related technical field be enrolled during the term of the internship
• Comfort with technology and familiarity with the software-as-a-service industry
• Passion for operational excellence and continuous process improvement
• This role is not eligible for sponsorship

Preferred qualifications

• An interest in all facets of product development, from planning, release, and operations
• Natural communicator who clearly articulates decisions
• Curious, open-minded and ego-free, with a growth mindset who thrives on continuous learning
• Personal motivation and drive to get things done in a dynamic, rapid growth environment

Based on Colorado law, the following details are for Colorado individuals only: Colorado hourly pay range for individuals pursuing an undergraduate degree: $38/hour - $39/hour and eligible for bonus, equity and benefits.

Vaccination requirement 

DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives. And we help save the world’s forests and embrace environmental sustainability.

It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]

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