Revenue Operations Manager

Updated on 12/1/2023

51-200 employees

Democratizing access to employment infrastructure data

Company Overview

Finch is a pioneering company that is democratizing access to the complex employment infrastructure, thereby enabling significant economic activities for both employers and employees. Their competitive edge lies in their ability to quickly build integrations with HR and payroll systems, as demonstrated by their successful partnership with Corporate Merch, where they added two key integrations within weeks. Finch's commitment to technical innovation and industry leadership is further evidenced by their robust funding, including backing from notable investors such as Menlo Ventures, General Catalyst, QED, Intuit Ventures, and Y Combinator.

Data & Analytics

Crypto & Web3

B2B

Company Stage

N/A

Total Funding

$82.7M

Founded

2020

Headquarters

San Francisco, California

Growth & Insights

Headcount

6 month growth

↑ 48%

1 year growth

↑ 141%

2 year growth

↑ 642%

Locations

Seattle, WA, USA • Toronto, ON, Canada • San Francisco, CA, USA • New York...

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

Hubspot

Marketing

Sales

Salesforce

SQL

Excel/Numbers/Sheets

CategoriesNew

Sales & Account Management

Operations & Logistics

Growth & Marketing

Requirements

Instrumented the tech stack that drove pipeline and ongoing lifecycle management for a company from 8-figure ARR to 9-figure ARR
Build out lead & account scoring models, enriching contact databases, and developing effective outbound lists for BDR teams using tools like Salesforce, Hubspot, Clearbit, Ocean.io, and 6sense
Data analysis skills (ex: SQL, scripting)
Building dashboards & forecast models
Comp modeling and incentive plans
Professional demeanor, attention to detail, and a sense of urgency to achieve outcomes and exceed expectations
Expert in Google sheets and Excel, as well as proficiency in common Enterprise SaaS tools such as Salesforce, Hubspot, 6sense, Clari, Gainsight, etc.

Responsibilities

Enable our Sales, Marketing & Success teams to understand business health and hit their goals through improved strategy, automated processes, and effective reporting via dashboards and forecasts
Administer systems integrations to support go-to-market strategies and streamline the customer lifecycle
Ensure all of our go-to-market systems and Sales/Success processes operate efficiently and scale according to our company growth plans
Manage day-to-day accounting of revenue cycle from order management, invoicing and collections, to revenue recognition issues
Improve data quality, analysis and reporting through data administration and recommended tooling
Partner with executive leadership to define, operationalize, measure and analyze impact of KPIs
Increase data quality and the ability to derive critical insights through ad hoc analysis across multiple data sets
Build bottoms up and top down revenue models to help identify gaps and strategic areas of improvement as well as inform hiring decisions
Partner with Success and Sales to build territory and account distribution
Help drive incentive and commission construction
Help us understand how to invest marketing dollars by building an attribution model from the ground up. Using outputs from the attribution model, work with stakeholders across sales, marketing and success to build a revenue model that ties back to company objectives. Continually refine and update this model, communicating this out to key business owners across the org.

Desired Qualifications

Attribution modeling
FP&A

About Finch

We are on a mission to empower innovators to access the global employment ecosystem and connect the world’s employers under a single API. To do this, we’re looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.

Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.

About Our Team

We’re a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.

We come from a diverse set of backgrounds and each member brings different skills to the group. You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.

The Problems You’ll Solve

Enable our Sales, Marketing & Success teams to understand business health and hit their goals through improved strategy, automated processes, and effective reporting via dashboards and forecasts
Administer systems integrations to support go-to-market strategies and streamline the customer lifecycle
Ensure all of our go-to-market systems and Sales/Success processes operate efficiently and scale according to our company growth plans
Manage day-to-day accounting of revenue cycle from order management, invoicing and collections, to revenue recognition issues
Improve data quality, analysis and reporting through data administration and recommended tooling
Partner with executive leadership to define, operationalize, measure and analyze impact of KPIs
Increase data quality and the ability to derive critical insights through ad hoc analysis across multiple data sets
Build bottoms up and top down revenue models to help identify gaps and strategic areas of improvement as well as inform hiring decisions
Partner with Success and Sales to build territory and account distribution
Help drive incentive and commission construction
Help us understand how to invest marketing dollars by building an attribution model from the ground up. Using outputs from the attribution model, work with stakeholders across sales, marketing and success to build a revenue model that ties back to company objectives. Continually refine and update this model, communicating this out to key business owners across the org.

The Experience You’ll Need

Instrumented the tech stack that drove pipeline and ongoing lifecycle management for a company from 8-figure ARR to 9-figure ARR
Build out lead & account scoring models, enriching contact databases, and developing effective outbound lists for BDR teams using tools like Salesforce, Hubspot, Clearbit, Ocean.io, and 6sense.
Data analysis skills (ex: SQL, scripting)
Building dashboards & forecast models
Comp modeling and incentive plans
Professional demeanor, attention to detail, and a sense of urgency to achieve outcomes and exceed expectations
Expert in Google sheets and Excel, as well as proficiency in common Enterprise SaaS tools such as Salesforce, Hubspot, 6sense, Clari, Gainsight, etc.

The Great, But Not Required, Experience

Attribution modeling
FP&A

What we offer

Work from home budget
Flexible monthly stipend
100% Health/Dental/Vision coverage and 85% dependent coverage
Unlimited vacation policy (with 3 weeks minimum)
Parental leave
401(k)
Offsite company trips
Offices in SF & NYC

Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.