Full-Time

Risk Operations Analyst 2

Posted on 12/13/2025

PayNearMe

PayNearMe

201-500 employees

Flexible payments platform with cash options

No salary listed

New York, NY, USA

Remote

Category
Finance & Banking (1)
Required Skills
Dataiku
SQL
Risk Management
Looker
Data Analysis
Excel/Numbers/Sheets
Requirements
  • 5–10 years of experience in risk management, with a focus on fraud prevention, merchant risk, and operational efficiency
  • 3–5 years of experience in the payments industry (acquiring, issuing, or merchant risk functions)
  • Proficiency in BI reporting, SQL, Looker, Dataiku, and standard productivity tools (Excel, Google Suite)
  • Strong analytical and reasoning skills, with the ability to interpret complex datasets and provide actionable insights
  • Moderate technical ability combined with high analytical acumen
  • Proven ability to manage client relationships and ensure satisfaction in high-risk merchant segments
  • Familiarity with card network rules, compliance requirements, and fraud risk strategies
  • Experience in policy/process documentation and product/process improvements
  • Exceptional verbal and written communication skills
  • Strong collaborative mindset with the ability to operate independently
  • Bachelor’s degree in Finance, Business, Data Analytics, Risk Management, or a related field
Responsibilities
  • Fraud Analysis & Research: Employ advanced tools and techniques (e.g., standard and advanced rules-based risk engines, using third-party platforms like Accertify) to detect and assess fraudulent behavior and provide actionable insights
  • Client Risk Services: Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant underwriting, and tailored risk interventions
  • PNM & Client Risk Events: Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements
  • Transaction Monitoring: Continuously monitor and analyze client, user, and transaction data to detect and investigate suspicious activity
  • Client Communication: Engage with clients to clearly explain fraud findings, risk exposures, and industry developments in a consultative manner
  • Risk Appetite Consultation: Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to achieve business goals
  • Actionable Recommendations: Offer customized guidance on fraud prevention, compliance, and operational efficiency
  • BI & Custom Reporting: Generate, analyze, and deliver BI reports (using tools such as Looker, Dataiku, SQL, and Excel/Google Suite) to highlight fraud trends and ensure transparency in client and platform risk performance
  • Internal & Client Reporting: Develop custom reporting solutions to support both internal decision-making and client requirements
  • Policy & Process Documentation: Maintain comprehensive documentation of policies, procedures, and standard operating processes for transparency and repeatability
  • Process & Product Improvement: Identify opportunities for enhanced efficiency in risk management operations, client interactions, and fraud prevention tools
  • Vendor Risk Management: Evaluate and leverage third-party data sources and vendors to enhance fraud detection capabilities
  • Compliance & Security: Ensure adherence to compliance, PCI, and regulatory requirements across client and platform activities

PayNearMe provides a payments platform that lets businesses and their customers choose how to pay. It supports a wide mix of payment methods, including cards, ACH, cash, and mobile wallets like PayPal, Venmo, Cash App, and Apple Pay. It also offers a cash payment service at more than 60,000 participating retail locations, making it easy for consumers to pay in person. The platform is designed to be user-friendly and helps collections agents work more efficiently. It uses artificial intelligence to improve bill-pay experiences and leverages payments data to tailor customer experiences, while earning revenue by charging businesses a fee to use the platform. PayNearMe differentiates itself with its broad set of payment options (notably cash at many retail locations) and AI-powered, personalized payment experiences. Its goal is to provide a flexible, simple way for customers to pay and for businesses to collect payments, enhancing customer satisfaction and payment conversion.

Company Size

201-500

Company Stage

Series E

Total Funding

$223M

Headquarters

Santa Clara, California

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • 2025 revenue exceeded $200M with 60% YoY growth and $50B processed.
  • Kinective Gateway partnership scales PayXM to 4,000 financial institutions rapidly.
  • $50M Series E from AVP funds expansion into iGaming and lending markets.

What critics are saying

  • Stripe's 2026 cash deposit APIs capture 20-30% of PayNearMe's cash volume.
  • Walmart ends PayNearMe scanning at 2,000 stores in June 2026, cutting network 10%.
  • NY DFS July 2026 rules raise PayNearMe compliance costs 25% via AML logs.

What makes PayNearMe unique

  • PayNearMe's patented barcodes enable cash payments at 62,000 U.S. retail locations.
  • PayXM platform unifies cards, ACH, Venmo, PayPal, and Cash App in one integration.
  • AI-driven re-engagement recovers 7% of abandoned payments, halving servicing costs.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
PR Newswire
Apr 2nd, 2026
PayNearMe's new PayXM features recover 7% of abandoned payments, halving servicing costs

PayNearMe has launched new capabilities within its PayXM platform to improve self-service payment completion and reduce operational costs. The fintech company introduced Payer Re-Engagement, Dynamic Payment Options and Invite a Payer features designed to recover abandoned payment flows. Payer Re-Engagement automatically contacts customers who abandon payments, with 50% returning to complete the transaction and 7% successfully paying—above the 4% e-commerce average. Dynamic Payment Options recovers an additional 9% of payments by suggesting alternative methods when primary options fail. Invite a Payer allows customers to request help from trusted third parties whilst maintaining visibility for businesses. PayNearMe reports that clients have increased self-service usage significantly, with one finance company rising from 37% to nearly 75%. The platform supports major payment types across consumer lending, iGaming, property management and tolling industries.

PayNearMe
Mar 17th, 2026
Kinective partners with PayNearMe to expand Payment Experience Management to thousands of financial institutions.

Kinective partners with PayNearMe to expand Payment Experience Management to thousands of financial institutions. March 17, 2026 Kinective Gateway connects PayNearMe's PayXM(TM) platform to core banking providers, enabling end-to-end modern payment experiences for banks and credit unions PHOENIX (March 17, 2026) - Kinective, the first company to deliver an enterprise platform built for intelligent banking, today announced that PayNearMe has licensed Kinective's advanced API connectivity solution, Gateway, to expand and simplify integration capabilities for its modern payment platform, PayXM. Kinective Gateway enables banks and credit unions to access cutting-edge fintech solutions by offering the market's largest portfolio of core and business system integrations - backed by deep-rooted relationships with more than 40 core providers and over 100 fintechs. Using Gateway's prebuilt APIs, PayNearMe can easily connect with financial institutions seeking increased payment acceptance, accelerated cash flow and improved member experience. "Kinective Gateway accelerates our ability to bring Payment Experience Management to thousands of financial institutions," said Bruce Gaskill, Senior Director of Integration Partnerships at PayNearMe. With PayXM easily integrated into core banking systems, financial institutions can transform every touchpoint in the payment journey to reduce operational overhead and deliver a modern, member-first experience. Kinective's turnkey API integration platform eliminates the complexities of core integration for fintechs like PayNearMe, alleviating the burden of building individual APIs while ensuring secure, comprehensive and supported connectivity. "Our partnership with PayNearMe demonstrates how Kinective Gateway accelerates go-to-market strategies and drives innovation for fintechs by eliminating the traditional and often complex barriers to core banking integrations," said Dan Snyder, EVP of product at Kinective. "Instead of spending months, if not years, building into each core's middleware APIs, PayNearMe can now easily connect its modern payment solutions to thousands of financial institutions." PayNearMe supports all major payment types and channels including Cash App Pay, PayPal, Venmo, Apple Pay, Google Pay, credit cards, ACH and cash at more than 62,000 retail locations nationwide. With this partnership, Kinective Gateway enables PayNearMe to give financial institutions a single, streamlined platform to accept and post payments across all major channels - reducing exceptions, cutting operational overhead and speeding up reconciliation. The partnership represents Kinective's continued expansion into the broader fintech ecosystem, building on its foundation of serving over 4,000 financial institutions nationwide. Kinective powers millions of transactions monthly, providing proven reliability and scalability that fintech companies need to support their growth. Fintech companies seeking seamless integration with core banking platforms to accelerate their GTM strategy, should visit Kinective's partner website. For more information about Kinective, visit www.kinective.io. About Kinective. Kinective is leading the way to intelligent banking. PayNearMe Inc. enable financial institutions to compete, grow and thrive in a complex and rapidly evolving business environment. Only Kinective brings together modernized operations, enterprise connectivity and data activation in a single platform to generate insights and intelligence in the moment. This enables more personalized and relevant consumer experiences, smarter business decisions and greater operational efficiencies. More than 4,000 financial institutions nationwide - nearly one in every two - trust Kinective to help them leverage intelligent banking to better serve their communities. Learn more at https://www.kinective.io/. About PayNearMe. PayNearMe is redefining the way businesses and their customers experience payments. With PayXM(TM), the industry's first platform purpose-built for Payment Experience Management, every touchpoint in the payment journey becomes easy - driving customer satisfaction, accelerating payments and reducing the total cost of acceptance. The platform supports all major payment types and channels, from PayPal, Venmo, Cash App Pay, Apple Pay, Google Pay, cards and ACH to cash at more than 62,000 U.S. retail locations. Thousands of businesses across industries, including consumer lending, iGaming and online sports betting, property management and tolling, rely on PayNearMe to manage the end-to-end payment experience with a single platform and integration.

FinTech BoostUP
Sep 16th, 2025
PayNearMe Secures $50M to Advance the Future of Payment Experience Management

Today, PayNearMe, a leading fintech transforming the payment experience for non-commerce businesses and their customers, announced a $50 million Series E investment from AVP (Atlantic Vantage Point) through its Growth Fund I.

Finovate
Sep 16th, 2025
PayNearMe Lands $50 Million to Expand into New Markets

Payments innovator PayNearMe is raking in $50 million in Series E funding from Atlantic Vantage Point (AVP).

FinSMEs
Sep 16th, 2025
PayNearMe Raises $50M in Series E Funding

PayNearMe raises $50M in Series E funding.

INACTIVE