Sales Engineering Coordinator @ Xometry

Sales Engineering Coordinator

Posted on 2/24/2023

INACTIVE

Locations

Atlanta, GA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Requirements

Associate degree or higher, or equivalent experience preferably in a technology or manufacturing field
Technical aptitude to pick up general technical aspects of various technologies
Knowledge of geometric dimensioning and tolerancing with CNC & Additive work
Customer service oriented
Demonstrated attention to detail
Previous experience with high-volume data entry and time management
High energy and comfortable interfacing with coworkers
Communicates effectively in a polite and enthusiastic manner

Responsibilities

Data Entry
Retrieve Quote Request information from both Automated and Manual channels
Organize information for engineering review
RFQ document
CAD file review (functional)
DWG file review
Engage with sales representatives for document clarification and correction
Complete online and offline templates with available information
Produce DRAFT quotes per approved methodology in Machining and Additive manufacturing
Present and submit DRAFT quotes to Quote Engineers
Maintain quote databases in a real time basis
Review and set-up custom quotes using Xometry's platform
Review 3D models and 2D drawings for the purpose of quoting and design-for-manufacturing feedback
High-volume data entry, transfer, and task management
Review Zendesk tickets and emails for service requests
Provide clarity to customers with what Xometry will need to process an RFQ
Direct requests to subject matter experts as required

Desired Qualifications

General understanding of Machining and Additive manufacturing is a plus

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

As a Technical Sales Coordinator at Xometry, you will be responsible for supporting our Sales team as they work with existing and potential customers across an array of industries. In this role, the Technical Sales Coordinator will help organize and enter custom quote requests for the Sales team to deliver. Must haves in order to be successful in this role include extreme organization, insane attention to detail, and the ability to work and thrive in a fast-paced environment.

What You’ll Do

Data Entry
Retrieve Quote Request information from both Automated and Manual channels
Organize information for engineering review
RFQ document
CAD file review (functional)
DWG file review
Engage with sales representatives for document clarification and correction
Complete online and offline templates with available information
Produce DRAFT quotes per approved methodology in Machining and Additive manufacturing
Present and submit DRAFT quotes to Quote Engineers
Maintain quote databases in a real time basis
Review and set-up custom quotes using Xometry’s platform
Review 3D models and 2D drawings for the purpose of quoting and design-for-manufacturing feedback
High-volume data entry, transfer, and task management

Customer Support Responsibilities

Review Zendesk tickets and emails for service requests
Provide clarity to customers with what Xometry will need to process an RFQ
Direct requests to subject matter experts as required

What We’re Looking For

Associate degree or higher, or equivalent experience preferably in a technology or manufacturing field
Technical aptitude to pick up general technical aspects of various technologies
Knowledge of geometric dimensioning and tolerancing with CNC & Additive work
General understanding of Machining and Additive manufacturing is a plus
Customer service oriented
Demonstrated attention to detail
Previous experience with high-volume data entry and time management
High energy and comfortable interfacing with coworkers
Communicates effectively in a polite and enthusiastic manner

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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

501-1,000 employees

Website

On-demand manufacturing marketplace

Company Overview

Xometry's mission is to accelerate innovation by providing real-time, equitable access to global manufacturing capacity and demand. Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world.

Benefits

Medical, dental, & vision insurance
Life insurance
401(k) with company matching
Equity
Generous PTO
Paid volunteer time
Commuter & parking benefits
Maternity & Paternity leave
Free snacks
Dog-friendly office spaces

Company Core Values

Customer focus
Collaboration
Bias for action
Results-driven
Innovation