Facilities Supervisor

Job Description

About the Role

The Facilities Supervisor ensures that all aspects of the critical environment within the data centre are properly maintained and operated and understands service levels for all customers to provide them with the best possible provision. Working alongside the Facilities Manager, you will play a key role in the continued development of Operational Excellence across the data centre.

Key Responsibilities:

• Oversee daily operations of our data centre, helping to ensure 100% availability for all live loads; critical power and cooling equipment, monitoring, fire and security systems.
• Oversee the facilities management team and specialist contractors to ensure that services are delivered to customers that exceed expectations.
• Coordinate and supervise all planned preventative maintenance to ensure the highest quality is achieved by all vendors and contractors.
• Create and present maintenance reports and maintenance records for management and customer review.
• Ensure compliance with all Health and Safety regulations, performing audits regularly.
• Define local project requirements and support the local project team during the execution with technical expertise.

About you

With a customer-focused approach, you’ll be passionate about delivering operational excellence to ensure all service levels are met and exceeded. Constantly enhancing your knowledge with evolving technologies, and with a mindset fixed on continuous improvement, you’ll identify and implement improvements to deliver a reliable and efficient environment for all customers.

Key Requirements:

• Strong previous operational experience at a technician or supervisory level in a critical environment (ideally data centres).
• Deep technical knowledge of the critical systems found in a data centre, including electrical, cooling systems, fire detection and suppression and power generation.
• Relevant electrical or mechanical engineering qualification is preferred, but not essential in the place of demonstrable experience.
• Experience in engaging with customers on technical and operational processes and projects.

About Global Switch

You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability.

We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth.

As an equal-opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.