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Full-Time

Dining Room Host Foundation Room-HOB New Orleans

Confirmed live in the last 24 hours

Live Nation Entertainment

Live Nation Entertainment

10,001+ employees

Global live events and ticketing platform

Entry

New Orleans, LA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Communications
Marketing
Requirements
  • Appearance
  • Punctuality/Attendance
  • Attitude/Teamwork
  • Opening and Closing duties
  • Job Skills/Knowledge/Productivity
  • Adherence to Policy
  • Sanitation and Safety
  • Guest Satisfaction
  • Communications
  • (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
  • High School Diploma Music Mall and Retail operations
  • Working knowledge of restaurant operations, seating procedures, guest relations, problem solving
  • Entry Knowledge of
  • Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
  • Ability to seat guests in a high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations
  • Flexible Hours
Responsibilities
  • Greet all guests promptly and courteously in a professional manner
  • Control the flow of guests coming into the restaurant and those who are waiting for a table
  • Obtain guests' name, number in party, physical description (units that use the pager system), arrival times and any needs for children when applicable
  • Anticipate and respond to guest needs (guest satisfaction)
  • Direct guest to appropriate location to wait when on a wait
  • Estimate and quote accurate wait times for tables
  • Lead guests to tables, place menu on table for guest, wait for guests to be seated before leaving the table
  • Marketing current and future shows, menu items, and retail by placing all marketing literature on dining tables
  • Properly answer guest questions regarding the menu, music hall, and artists appearing at the House
  • Foundation access list, industry access, and dinner reservation sheets for that evening and passes if needed.
  • Pick up guest lists for any special events.
  • Handle concert tickets and signature sheet.
  • Obtain Production sheet for current night
  • Obtain current member and spouse lists.
  • Check foundation membership card and photo ID
  • Adherent to HOB dress code policy of the foundation lounge
  • Hand out wrist band and /or opera box passes
  • Thank each guest for visiting the House, and invite him or her to return in a friendly and sincere manner
  • Knowledge of House of Blues related art, music, and history
  • Adhere to the HOB Hospitality Zone
  • Communicate to door host, kitchen and Foundation Room Managers, to ensure proper flow
  • Communicate to kitchen when large parties and special event parties have been seated.
  • Keep host area clean and organized throughout the shift (shift mechanics).
  • Keep floor in host area free of spills, food, trash or other obstacles
  • Polish and clean all entry door windows throughout the shift
  • Maintain proper par levels for kid menus, crayons, fliers, matches, toothpicks and calendars at host stand
  • Maintain line of sight/atmosphere control by circulating through work area throughout shift
  • Maintain House of Blues safety and sanitation standards
  • Assist other employees and departments as needed (teamwork)
  • Adherence to standard operating procedures
  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Live Nation Entertainment

Live Nation Entertainment

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As a global leader in live events and ticketing, Live Nation Entertainment stands out as an attractive workplace due to its dynamic involvement in various aspects of live entertainment including concerts production and ticket sales. This company fosters a vibrant culture by connecting brands and fans with music through its extensive platforms like Ticketmaster, showcasing a commitment to the thriving live entertainment industry. Employees are positioned in a stimulating environment where innovation in providing seamless live experiences is a priority.

Company Stage

IPO

Total Funding

$1.4B

Headquarters

Beverly Hills, California

Founded

2005

Growth & Insights
Headcount

6 month growth

3%

1 year growth

8%

2 year growth

23%