Full-Time

Dining Room Host Foundation Room-HOB New Orleans

Posted on 8/30/2024

Live Nation Entertainment

Live Nation Entertainment

10,001+ employees

Organizes and promotes live entertainment events

Social Impact
Entertainment

Entry

New Orleans, LA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Communications
Marketing
Requirements
  • Appearance
  • Punctuality/Attendance
  • Attitude/Teamwork
  • Opening and Closing duties
  • Job Skills/Knowledge/Productivity
  • Adherence to Policy
  • Sanitation and Safety
  • Guest Satisfaction
  • Communications
  • (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
  • High School Diploma Music Mall and Retail operations
  • Working knowledge of restaurant operations, seating procedures, guest relations, problem solving
  • Entry Knowledge of
  • Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
  • Ability to seat guests in a high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations
  • Flexible Hours
Responsibilities
  • Greet all guests promptly and courteously in a professional manner
  • Control the flow of guests coming into the restaurant and those who are waiting for a table
  • Obtain guests' name, number in party, physical description (units that use the pager system), arrival times and any needs for children when applicable
  • Anticipate and respond to guest needs (guest satisfaction)
  • Direct guest to appropriate location to wait when on a wait
  • Estimate and quote accurate wait times for tables
  • Lead guests to tables, place menu on table for guest, wait for guests to be seated before leaving the table
  • Marketing current and future shows, menu items, and retail by placing all marketing literature on dining tables
  • Properly answer guest questions regarding the menu, music hall, and artists appearing at the House
  • Foundation access list, industry access, and dinner reservation sheets for that evening and passes if needed.
  • Pick up guest lists for any special events.
  • Handle concert tickets and signature sheet.
  • Obtain Production sheet for current night
  • Obtain current member and spouse lists.
  • Check foundation membership card and photo ID
  • Adherent to HOB dress code policy of the foundation lounge
  • Hand out wrist band and /or opera box passes
  • Thank each guest for visiting the House, and invite him or her to return in a friendly and sincere manner
  • Knowledge of House of Blues related art, music, and history
  • Adhere to the HOB Hospitality Zone
  • Communicate to door host, kitchen and Foundation Room Managers, to ensure proper flow
  • Communicate to kitchen when large parties and special event parties have been seated.
  • Keep host area clean and organized throughout the shift (shift mechanics).
  • Keep floor in host area free of spills, food, trash or other obstacles
  • Polish and clean all entry door windows throughout the shift
  • Maintain proper par levels for kid menus, crayons, fliers, matches, toothpicks and calendars at host stand
  • Maintain line of sight/atmosphere control by circulating through work area throughout shift
  • Maintain House of Blues safety and sanitation standards
  • Assist other employees and departments as needed (teamwork)
  • Adherence to standard operating procedures
  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Live Nation Entertainment

Live Nation Entertainment

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Live Nation Middle East organizes and promotes a variety of live events, including concerts, comedy shows, and family entertainment in the Middle East. The company connects audiences with world-renowned artists and performers, catering to music lovers, comedy fans, and families. Its operations focus on ticket sales, sponsorships, and partnerships with both local and international brands to generate revenue. What sets Live Nation Middle East apart from its competitors is its extensive global network and commitment to sustainability, ensuring that events are not only enjoyable but also environmentally responsible. The company's goal is to provide memorable entertainment experiences while promoting environmental stewardship.

Company Stage

IPO

Total Funding

$1.4B

Headquarters

Beverly Hills, California

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Investment in Veeps supports hybrid events, meeting demand for live and virtual experiences.
  • Strategic investment by Foundations Advisors shows confidence in Live Nation's growth.
  • Acquisition of The Paramount could lead to higher profit margins through venue control.

What critics are saying

  • Influencer management exposes Live Nation to potential reputational risks from controversies.
  • The Paramount acquisition may strain finances if the venue underperforms in New York.
  • Wage theft lawsuit could damage reputation and affect talent retention.

What makes Live Nation Entertainment unique

  • Live Nation's acquisition of Timeline expands its reach into influencer management.
  • Commitment to sustainability aligns with growing demand for eco-friendly events.
  • Ownership of venues like The Paramount increases control over event spaces.

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Benefits

Paid Vacation

Professional Development Budget

Hybrid Work Options

INACTIVE