Full-Time
Technical Customer Advisor
Posted on 3/14/2025
Veolia
10,001+ employees
No salary listed
Entry, Junior
Stanhope, NJ, USA
- Demonstrable experience in customer service/ fulfillment
- Experience of waste management and disposal
- High School Diploma
- Be the primary point of contact for customers within assigned branch territories and provide an excellent customer experience by "quarterbacking" all aspects of the customer service cycle.
- Own the communication (both internal and external) for all aspects of customer service.
- Create new Waste Information Profiles (WIPs) and select appropriate approvals codes.
- Take customer requests for service and pick ups. Manage the creation of jobs and tickets.
- Provide support for quoting new service code categories for customers.
- Coordinate the pickup requests with the scheduler.
- Review and manage all ticket errors after Holding Tank conversion.
- Work with Billing Coordinator on invoicing for customer jobs.
- Manage all other incoming customer requests.
- Preferred degree or equivalent experience in science, mathematics, or business
- Technical knowledge of waste management and disposal preferred
Company Size
10,001+
Company Stage
IPO
Headquarters
Aubervilliers, France
Founded
1853
Simplify's Take
What believers are saying
- Veolia's partnership with Tradebe secures hazardous waste treatment capacity for U.S. industrial growth.
- The New Orleans partnership saves $2 million annually and reduces carbon emissions.
- CriteriaCaixa's €1B investment supports Veolia's GreenUp program and strategic sector influence.
What critics are saying
- Microplastics scrutiny may impact Veolia in regions with strict environmental regulations.
- Gum Springs facility faces operational risks if it doesn't meet industry standards or is delayed.
- Hassyan desalination project exposes Veolia to geopolitical risks and regional stability fluctuations.
What makes Veolia unique
- Veolia leads in sustainable water technology with the Hassyan desalination plant project.
- The partnership with New Orleans reimagines wastewater treatment, turning waste into environmental assets.
- Veolia's GreenUp program aligns with CriteriaCaixa's investment, enhancing strategic influence in environmental sectors.
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Benefits
Paid Vacation
Paid Sick Leave
Phone/Internet Stipend
Company News
CriteriaCaixa, the investment arm of Fundación ”la Caixa”, has acquired a 5% stake in Veolia Environnement for €1 billion. This stable shareholding agreement includes a board representative for CriteriaCaixa. The investment supports Veolia's GreenUp program and aligns with CriteriaCaixa's diversification strategy. Despite tensions over Agbar's water management in Catalonia, the acquisition strengthens CriteriaCaixa's influence in strategic sectors and benefits its philanthropic activities.
Microplastics have become a concern. These particles, smaller than 5 millimeters, slough off plastic as it degrades. It is a menace that is practically omnipresent and ubiquitous.According to an article published in the magazine of Harvard Medical School, Harvard Medicine, microplastics have been detected throughout the human body, including in the blood, saliva, liver, kidneys, and placenta.Microplastics, smaller than 1 micrometer, called nanoplastics, are even more dangerous because they can infiltrate cells. Apart from the human body, microplastics have penetrated – with their severely contaminating presence – the environment, marine wildlife, and animals.Microplastics could be found in human breast milk and an infant's first stool, the meconium, indicating that the danger of microplastics is walking alongside us, like an ominous shadow, from day zero.It could potentially cause oxidative damage, DNA damage, and changes in gene activity. It is also a known carcinogenic substance and, as Harvard Medicine reports, microplastics have been found responsible for reduced sperm count and quality, ovarian scarring, and metabolic disorders in offspring in studies done on mice.Despite its adverse effects, we humans constantly inhale and ingest microplastics through contaminated seafood, including fish and shellfish. They are present in tap water, bottled water, and other commonly consumed beverages like beer.A study cited by the United Nations estimated that the average adult consumed approximately 2,000 microplastics per year through salt
PARIS--(BUSINESS WIRE)--Regulatory News:. Veolia (Paris:VIE), world water technology leader, through its subsidiary SIDEM, will engineer and supply key technology for the Hassyan seawater desalination plant in Dubai, United Arab Emirates (UAE). Commissioned by Dubai Electricity and Water Authority (DEWA) and ACWA Power, the plant will be the second largest desalination plant based on reverse osmosis (RO) technology in the world, and the largest desalination plant powered by solar energy. This significant project underlines Veolia's commitment, reaffirmed in its new GreenUp strategic plan, to provide sustainable, low-carbon and energy-efficient solutions, while guaranteeing the preservation of water resources in a context of adaptation to climate change. Located approximately 55 kilometers southwest of Dubai Creek, the Hassyan desalination plant will have a capacity of 818,000 cubic meters per day (m3/d) — 180 million imperial gallons per day (MIGD) — providing a safe and reliable source of drinking water to two million people. The plant will start operating in 2026, with a gradual ramp-up to full capacity in 2027
CHICAGO BOSTON--(BUSINESS WIRE)--Tradebe Environmental Services and Veolia North America announce a strategic commercial agreement that ensures guaranteed access to high-temperature treatment for Tradebe at the new state-of-the-art facility that Veolia will be opening in Gum Springs, Arkansas, in 2025, addressing the pressing demand for additional capacity for hazardous waste treatment. Veolia’s facility at Gum Springs will set a new industry standard for the safe, efficient and reliable treatment of waste materials, and the agreement with Tradebe – which comes a year before the facility opens – will go far to help both companies stay ahead of the curve in meeting the needs of the market. This pioneering move in the sector illustrates the aligned strategy of Tradebe and Veolia to provide cutting edge solutions to support sustainable growth for industrial players in the U.S. hazardous waste market. Already a leading company in the hazardous waste treatment sector in the U.S., Veolia has an ambition to continue to expand its footprint in order to address growing demand
NEW ORLEANS--(BUSINESS WIRE)--Veolia North America, the leading provider of environmental solutions in the U.S. and Canada, and the Sewerage and Water Board of New Orleans (SWBNO) have established a groundbreaking partnership to reimagine how the city collects, treats and manages its wastewater, turning the byproducts of wastewater treatment into environmental assets and improving the quality of life in New Orleans. The new partnership will save almost $2 million a year, reduce energy and chemical consumption, reduce carbon emissions and install new technology for better environmental performance. Karine Rougé, CEO of Veolia North America’s Municipal Water division, said, "Veolia has been proud to support New Orleans’ dedicated efforts to modernize its wastewater treatment infrastructure since 1992, and our partnership is now focused on implementing a new generation of physical and process improvements that reimagine this vital city service. We are glad to partner with SWBNO to envision a forward-thinking plan that is a major step toward delivering newer infrastructure and better public service.”. Veolia and the Sewerage and Water Board have worked together more than 30 years and have dramatically improved the environmental and financial performance of one of the city’s most vital services