Program Manager
Posted on 3/27/2023
San Bruno, CA, USA
Experience Level
Desired Skills
  • You have a positive, can-do attitude that you harness to rally a team to make impressive progress day after day
  • You naturally identify the critical path in a program and jump in with both feet to support the team in driving that critical path effort
  • You have succeeded in a program management role with deep ownership of the outcome of projects
  • You have the engineering background and experience to effectively lead technical programs
  • You have worked in fast-paced, high-growth environments like startups
  • You have an entrepreneurial disposition; you are able to creatively solve hard problems, get up to speed quickly, and bring a curious, can-do zest to all the challenges you face
  • You approach the position with flexibility to meet the needs of the business to serve our customers with excellence
  • A strong track record of program managing multiple complex electro-mechanical programs (minimum 3-5 years of experience)
  • Experience shipping hardware and software products at volume
  • A bachelor's or additional degrees in engineering or related fields
  • Multidisciplinary technical background - be comfortable in EE, ME and SW domains
  • Excellent computer skills, especially with communication tools and program management tools
  • Excellent written and verbal communication and presentation skills
  • Set and communicate program objectives and priorities
  • Interact, integrate, and drive results across cross-functional teams in engineering, manufacturing, supply chain, quality, sales, operations, etc
  • Develop, maintain, and communicate the appropriate Program Plan ranging from when we will achieve a high-level objective to specific release dates for development builds
  • Drive cross-functional initiatives including resolving safety-critical issues and achieving a universally loved delivery experience
  • Ensure critical cross-team efforts are well owned (including owning some yourself) such as the layout of our Distribution Centers for optimal operations efficiency, resolving a critical safety issue in the field, or achieving a universally loved delivery experience
  • Lead cross-functional Program and Manufacturing readiness reviews
  • Ensure Product Development Processes are followed and be the cross-disciplinary decision maker when exceptions should be made
  • Continuously perform relevant risk and opportunity analyses to stay ahead of the game and address problems before they impact the program
  • Decide if a hardware change will be retrofitted into existing deployed hardware and coordinate the retrofit with minimal customer impact across our worldwide operations
  • Provide clear updates at both the working and executive level
  • Create and refine processes and templates across Programs, including things like change control, product development process, scheduling, risk tracking, etc

501-1,000 employees

Autonomous drone delivery
Company Overview
Zipline designs, manufactures, and operates drones to deliver vital medical products to everyone, no matter where they live.