Head of IT Product Management @ Cloudflare

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Locations: US Remote

About the Department:

Cloudflare’s IT/Enterprise Engineering, Planning and Governance Team (ITPG) is a crucial pillar of the CIO Organization. It manages programs, initiatives, and IT product roadmaps across IT Infrastructure, Enterprise Systems, and Enterprise Engineering to enable Cloudflare internal teams to operate most efficiently. The team establishes end-to-end governance principles and frameworks, leads business partnering, drives program planning, execution and demand and resource capacity management.

About the Role:

We seek a visionary Head of IT Product Management, Corporate Systems & Integrations, to drive innovation in our core backend systems (Hire-to-Retire, Procure-to-Pay, etc.). Shape product strategy to address stakeholder needs and streamline processes. Your leadership extends beyond strategy. You’ll foster collaboration with cross-functional teams (Engineering, Legal, BI, etc.) to deliver seamless experiences across Security, Integrations, and Data Management. You’ll mentor a high-performing team of Product Managers, cultivating a culture of customer focus, continuous improvement, and excellence.

Responsibilities:

Product Management:

Drive key technology partnerships in service of executing 12-month rolling product roadmaps through IT Product Managers.
Own product strategy for core business processes like Procure-to-Pay, Order-to-Cash, Hire-to-Retire, and Record-to-Report.
Guide product development across verticals like Finance, Security, Legal, Business Intelligence, and Integrations.

Relationship and Stakeholder Management:

Proactively engage with key stakeholders (C-suite, department heads) to understand their needs and align product roadmap with business objectives.
Foster a culture of open communication and collaboration across cross-functional teams (Finance, Legal, BI, etc.) to ensure seamless IT product delivery.
Build strong relationships with internal and external stakeholders, managing expectations and effectively communicating product vision and progress.
Present compelling product strategies and roadmaps to executive leadership, securing buy-in and necessary resources.
Advocate for the end user, ensuring product solutions address customer needs and pain points.
Maintain clear and transparent communication with stakeholders, keeping them informed of product decisions, roadblocks, and progress updates.

Leadership:

Provide direct leadership and mentorship to Product Managers, fostering a culture of growth for the global team.
Develop and implement strategies for acquiring and upskilling talent to meet evolving needs.

Resource Capacity Management:

Lead resource allocation optimization and forecast future resource needs based on business goals and tech initiatives.
Conduct gap analysis to identify areas requiring additional resources.
Oversee the G&A product budget and resource allocation, utilizing KPI reporting and performance management to drive overall productivity.
Analyze and model resource utilization, costs, and budget for optimization.

Desired Skills & Experience:

Master’s degree in Computer Science or a related field (preferred).
Minimum 7-10 years of product management experience (including people management).
SAP experience is a plus.
Exceptional communication and collaboration skills, with the ability to distill complex contractual, technical, financial, and value points for diverse audiences.
Data-driven mindset with a passion for solving complex business problems and recommending continuous improvement initiatives.
Ability to thrive in a fast-paced, highly dynamic work environment.
Structured thinker with a proven ability to tell stories with data and deliver insightful recommendations.

Compensation

Compensation may be adjusted depending on work location.

For Colorado-based hires: Estimated annual salary of $214,000 - $262,000
For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $240,000 - $294,000
For Bay Area-based hires: Estimated annual salary of $253,000 - $309,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance

Financial Benefits

Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan

Time Off

Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

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