Account Associate @ Integrated Specialty Coverages

About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market.

Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

The P&C Wholesale Account Associate will provide administrative and operational support to senior underwriting and broker staff, ensuring accurate and timely completion of all marketing, service, data entry, and bind/post-bind tasks. This is a developing level position.

Position Responsibilities

Enter and update account, quote, and policy information in the agency management system with a high degree of accuracy
Ensure data integrity by following established naming conventions, coding standards, and documentation requirements
Prepare, review, and process bind orders in coordination with the brokers and underwriters
Complete post-bind tasks, Including policy issuance, endorsements and cancellations
Confirm all required forms, signatures and documentation are complete
Manage inbound calls, connecting customers and team members to ensure a seamless and positive experience.
Respond to customer needs, providing guidance and assistance tailored to their insurance needs.
Process mid-term changes, cancellations, reinstatements, and renewal documentation
Track and follow up on outstanding carrier requests to ensure timely resolution
Manage assigned task queues to ensure brokers/underwriters receive timely support
Assist in preparing quote proposals, summaries, and market comparison documents when needed.
Ensure compliance with carrier and regulatory documentation requirements
Communicate with carrier and retail agent partners
Respond to requests for missing or corrected information promptly
Provide administrative support to the business unit as needed

Minimum Qualifications

Bachelor’s degree preferred
Minimum of 1 year of underwriting or related insurance experience required
Must have Property & Casualty Brokers License - CPCU, CIC, CRIS, etc. a plus
Strong customer service experience
Proficiency in Microsoft Office Suite and ability to quickly learn industry-specific software
Ability to work collaboratively with team members and other departments
Strong desire to learn, explore new ideas, and seek out new knowledge
Ability to be flexible, embrace change, and quickly pivot in response to shifting priorities

The target compensation for this role is $23.86 - $30.11/hr. Your Talent Acquisition representative can share more details with you if you advance in the interview process.

Benefits of Working at ISC

Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
Professional development opportunities
Owner Referral Program
Work from home reimbursement for remote/hybrid roles
Canary emergency financial assistance program
Comprehensive medical, dental, vision
Life/AD&D Insurance
Confidential, Employee Assistance Program
Health Savings Account, includes company contribution
Short-term disability
Voluntary benefits - supplemental accident, critical illness, hospital insurance
Employee discounts
401(k) Plan with company match contribution
Various Time Off Programs
11 company paid holidays

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at [email protected] or 760-599-7242.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

**Must be legally authorized to work in the United States.**

**ISC participates in the Federal E-Verify program**

Account Associate

Wholesale Property & Casualty

Integrated Specialty Coverages

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