Senior Manager

Foundry Customer Engineer

Updated on 3/23/2023

Locations

San Diego, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

PowerPoint/Keynote/Slides

Communications

Requirements

Bachelors in Electrical Engineering or related Physical Science with 15+ years of experience or Masters in Electrical Engineering or related Physical Science with 13+ Years of Industry Experience or PhD in Electrical Engineering or related Physical Science with 10+ yrs of Industry Experience Preferred
Recent experience in Semiconductor process, product or device engineering required
10% domestic and international travel, based in San Jose Samsung DSA office
Strong customer orientation, good communication and presentation skills
Microsoft PowerPoint, Excel etc
You're inclusive, adapting your style to the situation and diverse global norms of our people
An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding
You're collaborative, building relationships, humbly offering support and openly welcoming approaches
Innovative and creative, you proactively explore new ideas and adapt quickly to change

Responsibilities

Support internal account strategy plan, coordinate alignment of business and engineering executions
Provide customer satisfaction by responding to account actions and driving collaboration on technical and cost effective solutions to meet customer and foundry's goals
Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements
Complete other responsibilities as assigned

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.

We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

The Senior Manager, Foundry Customer Engineering (CE) will manage the Samsung foundry customer’s programs in various process technologies. This position requires you to work with both customer and Internal Dept. seamlessly from new product introduction (NPI) to full production.

The Customer Engineer will be responsible for the business growth by providing Samsung Foundry engineering services excellence. You will act as primary technical account interface with the Customer and all other functional teams in Samsung, and you are enabled to drive manufacturing teams to achieve production milestones in order to accomplish company business goals.

Location: Onsite at our San Diego office 4-5 days a week with an average of 10 travel per month

Support internal account strategy plan, coordinate alignment of business and engineering executions
Provide customer satisfaction by responding to account actions and driving collaboration on technical and cost effective solutions to meet customer and foundry’s goals.
Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
Complete other responsibilities as assigned.

What You Bring

Bachelors in Electrical Engineering or related Physical Science with 15+ years of experience or Masters in Electrical Engineering or related Physical Science with 13+ Years of Industry Experience or PhD in Electrical Engineering or related Physical Science with 10+ yrs of Industry Experience Preferred.
Recent experience in Semiconductor process, product or device engineering required
10% domestic and international travel, based in San Jose Samsung DSA office
Strong customer orientation, good communication and presentation skills
Microsoft PowerPoint, Excel etc.
You’re inclusive, adapting your style to the situation and diverse global norms of our people.
An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
Innovative and creative, you proactively explore new ideas and adapt quickly to change.

Our total rewards programs are designed to motivate and engage exceptional talent. The pay range for roles at this level across all US locations and job function is displayed below. Within the base pay range, individual rates depend on a number of factors—including the role’s function and location as well as the individual’s knowledge, skills, experience, education and training. This is part of our comprehensive compensation package with annual bonus eligibility and generous benefits to help you live life well

Base Pay Range

$132,800—$270,000 USD

What We Offer
An investment in your future, is an investment in ours. That’s why we offer a diverse benefits package centered around the wellbeing of our employees and their loved ones. In addition to competitive compensation and the usual Medical/Dental/Vision/401k, our inclusive curation of benefits empower our people to care for their whole selves.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.
Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.

Covid-19 Policy
To help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Currently, we encourage vaccination for all employees, and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory and business circumstances.

Equal Opportunity Employment Policy
Samsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.

Applicant Privacy Policy
https://semiconductor.samsung.com/us/careers/privacy

10,001+ employees

Website

One of the world's largest producers of electronic devices

Company Overview

Samsung's mission is to devote its talent and technology to creating superior products and services that contribute to a better global society. Samsung produces a wide range of electronic devices and is ranked as a top 10 global brand.

Benefits

Comprehensive healthcare: Medical, Dental, Vision, Employee assistance program, Telehealth services
Work life success: PTO, FlexTime, FlexPlace, FlexYourFriday
Financial wellness: Health savings account, Flexible spending acounts, 401(k), Student loan support, Tuition assistance
Family first: Pregnancy support, Adoption assistance program, Paid child caregiver leave, Milk stork, WINFertility
Incentives: Fitness reimbursement, Annual physical. Preventative screenings, Lifestyle management

Company Core Values

People: Quite simply, a company is its people. At Samsung, we’re dedicated to giving our people a wealth of opportunities to reach their full potential.
Excellence: Everything we do at Samsung is driven by an unyielding passion for excellence and an unfaltering commitment to develop the best products and services on the market
Change: As we have done since our foundation, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.
Integrity: Operating in an ethical way is the foundation of our business. Everything we do is guided by a moral compass that ensures fairness, respect for all stakeholders and complete transparency.
Co-prosperity: Samsung is committed to becoming a socially and environmentally responsible corporate citizen in all of its communities worldwide.