Director – Business Applications

Responsibilities

• Oversee the configuration, maintenance, and upgrade of key enterprise and corporate applications, ensuring they function optimally and align with business needs.
• Manage relationships with software vendors and key stakeholders across departments to support, troubleshoot, and enhance applications.
• Lead the planning, implementation, and evaluation of new applications and major updates, coordinating with cross-functional teams to ensure successful delivery.
• Ensure seamless integration of applications within the company’s tech ecosystem, optimizing workflows and data accessibility.
• Develop and implement the information systems strategy to support the company’s long-term business goals.
• Lead business solutions architecture in line with business goals
• Collaborate with executive leadership to align IT initiatives with organizational priorities and ensure cross-functional support.
• Develop and manage the IT budget, ensuring resources are allocated effectively to meet both operational and strategic priorities
• Oversee Business Applications teams to ensure high performance, reliability, scalability, and security of all systems and applications.
• Drive continuous improvement operational processes, ensuring adherence to best practices.
• Promote a culture of data literacy and empower teams to leverage data as a strategic asset.
• Mentor and develop talent, providing opportunities for skill growth and career advancement

Requirements

• At least 7 years of experience in IT leadership roles, with a proven track record in managing information systems for a complex organization.
• Proficiency in business applications software in various domains such as CRM, ITSM, ERP, and more.
• Technical background in developing and maintaining enterprise business applications and integrations.
• Strong leadership and team management skills, with the ability to motivate and collaborate.
• Extensive experience with IT infrastructure, data governance and SOX audits.
• Demonstrated ability to lead cross-functional teams and foster collaboration across departments.
• Sense of urgency while executing strategically. Possesses appropriate business discipline to facilitate quick and fact-based decisions and ensures accountability for execution.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, with the ability to present complex information clearly and influence key stakeholders.
• Bachelor’s degree in Information Systems, Computer Science, Business Administration or a related field.